Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 395 reviews
(395 customer reviews)Rating by feature
- Connection Quality4.4
Rating 4.4 out of 5 stars
- Performance4.4
Rating 4.4 out of 5 stars
- Setup4.3
Rating 4.3 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great using Comcast/Xfinity internet in my 2 story 1,700 sq ft home. No longer $15/month modem charge.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend Rated 4 out of 5 stars
Pleased with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up even for a relatively novice at this stuff. It works good and is better than paying Xfinity $15/mth
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Nice and fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than my old router and more efficient with far fewer problems.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris modem router combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cable modem router combo. It is working good, seems to be very stable.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend Rated 4 out of 5 stars
Reliable Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and reliably fast wifi using this router modem combo! I appreciate the ease of setup and rarely if ever experience disruptions.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 4 out of 5 stars
Wi-Fi modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hookup although I only needed Wi-Fi hookup. Pretty much a plug and play iteem
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy Internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem/router was very easy to install. The instructions were straight forward and the codes needed were available on a small card. Access to the Internet has been easy.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job it is suppose to do. Had to update my router because the old one could not handle the increase speed
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 4 out of 5 stars
Surfs with broken board sometimes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good item, just can't carry the load of a person working from home. Buffers a lot, during TV watching, and my wife's phone calls sometime drop due to low coverage. Then there are days when everything is "perfect"! I believe that COMCAST is monitoring our signal and preventing the service to operate to it's full potential, since they control everything.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the upgrade from my old arrris to the new arris . It work great
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything i was hoping for. looking forward to carefree use.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris G34 wifi cable modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally satisfied with this product and will be getting another one for our vacation home. Technician set it up with no problems. No more monthly rental fees for me.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works perfect with Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect with Xfinity on gigabit tier. No complaints here.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend Rated 5 out of 5 stars
Good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved $20 a month on Xfinity rent since June 2025 so it's paying for itself each month.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to set up and works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with Xfinity and works well. It seems to have a pretty long range. I haven't had any issues with signal anywhere in my house.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great wifi router and cable modem!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install. Works well for wifi devices not close to the signal.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked having just one router/modem. It was also very easy for a dumb tech person to install. I love it that when I just my Wi-Fi speed it is extremely fast. Just one thing it does not come with cords. Need to be purchased separately.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great modem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked out good, works perfect with infinity cable
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Nice features and coverage. Connected to Xfinity Internet easily.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Completely Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up (and I lack modern technology skills). Plenty of range in our single story 2000 square foot home.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friend
