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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacing Mediacom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Mediacom modem that was tooooo slow. Much better performance and no dropped connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working our way towards cutting the cord with cable and this product is a GREAT start!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is wonderful as long as you have a fast internet and a solid Wifi router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy install. No need to rent one from optimum anymore

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good with no help from adapted with my router easierly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Absolutely necessary to own your own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary to own your own modem to get the best speeds (and save from monthly payment to cable provider), and this is a great modem. Great price and performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for the 100 mbps internet speed with cox and I’m pulling between 115 and 122.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with local cable company (Mediacom). Easy to setup and getting online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugged it in and it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live and die with Internet connectivity since I work from home. I purchased this cable modem to be used in my new house. I have three separate networks in the house. One is my corporate network, one is the home network and the last is my lab network. The modem feeds into my Cisco Firewall and has worked without flaw even when the sheetrock person was filling the air with sheetrock dust. I am extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Solid interface with my router. What’s not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Upgraded from a DOCIS 2.0 modem. No issues using its XFinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for home use !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with hard wired and wi fi connection with good speed for multiple users at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 2 years ago. Very good quality, easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Great for the first timers n don’t work as WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for this product but, I bought by mistake and WiFi doesn’t work on this .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for those new upgraded Time Warner speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a high end cable internet package, this is the modem to run it with. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and needed a new one, gets me the internet speed I’m paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Met my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and have have no issues. Setup was easier than the one I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed seems very reliable. I think this is going to blow time Warners modem out of the water

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was very easy to set up and found spectrums signal very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is made by the same company that makes them for comcast and wow.

    I would recommend this to a friend