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ASUS - AC3100 Dual-Band Wi-Fi Router - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1909 reviews

91%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Great Router! Best 5Ghz Signal I have ever had.

    Posted
    SandraZ
    • My Best Buy® Elite Plus MemberElite Plus Member

    I will start by saying I am a network expert - over 25 years now. I purchased this router because my 3 year old Cisco/Linksys 3500 started dropping wifi connections and slowing way down.. I didn't even believe it was slowing down on it's own until I pulled some packet captures and saw for myself. Needless to say, any lag in my home network affects my ability to work from home and of course my kid's gaming. Once I realized the problem was with my router and not any one device, I bought the ASUS. I chose ASUS because we build my son's high end gaming PC with an ASUS motherboard and they have good customer support. My basic requirements were strong signal and in turn, more bandwidth. The "no-latency streaming" is a great marketing bit but it really does come down to signal strength and bandwidth. While I only have about 25Mbps on the download with my cable modem - this router does do a terrific job of obscuring that from the user - it's is far more responsive (faster) than my previous router. Also - 5Ghz signal will ALWAYS be shorter range than 2.4Ghz but I get a great signal in the farthest upstairs bedroom (800mbps) - that's with adapters that support 802.11ac - also note that the "high speeds" up to 3500Mbps are kind of a marketing thing - you have to bond two channels together and many adapters don't support. I usually take the advertised BW for the 802.11ac 5Ghz channel, in this case ~1700mbps (see box picture I am uploading) and cut it in half because all my machines live in the "real world" :) I might test channel bonding at some point. I get a strong 300mbps on my 802.11n machines. I have a 3500 sq foot house not including basement. I have not tested yet to see if I can get signal from outside yet... through the brick front. For the user that had issues with 5Ghz signal - please check your adapter. I purchased a 802.11ac usb adapter that didn't even SEE the 5Ghz upstairs.. so you need to be sure of quality on both ends. Also, just a note about the person who had issues with mac-filtering. Not really a good idea on wifi - it's not really secure at all to those who can snoop wifi. WPA/WPA2 with a strong password is your best bet. NOTE: about the WTFast subscription/technology - tried it and we were not happy. Not sure if we configured it wrong or what but when my son complained of lag I turned it off. I am not taking a star off for it because it's not ASUS's tech and it doesn't affect my satisfaction with the router. Have not tested adaptive QoS yet either.. it's working really well and all my devices that support 5Ghz get at least 3 out of 5 bars and great bandwidth. previously those devices couldn't get enough 5Ghz signal to connect. So Yes, very good router, strong signal, great response (so far) and I have gaming PCs, Game consoles, 4K streamers, directv whole home, Roku, home automation, smartphones and tablets. Cheers

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Gaming Router.

    Posted
    pink73

    So I bought this router a few days ago, I am coming from the ASUS RT-AC87R which I had so many issues with, very buggy FW. I really did not want to try another ASUS router since I had so many bad experiences with a few ASUS routers. I took the chance again, set up was very easy and simple, pretty much the same settings I have been using with my old Asus router. Now I tried Melin FW first to see how it would run, go to http://www.snbforums.com/forums/asus-ac-routers-adapters.47/ if you do not know what that is. Merlins FW was a bit buggy so I decided to try the Asus FW 380.858, its a new FW that Asus released this month. The Fw is very stable not many issues other that the GUI will act a bit funny sometimes. Now to the gaming part of this router, It has 2 new features that Asus has introduced, the bad part of this is that there is really no info on how this tech works, its not in the manual and I cant find nothing on the web. This router has the adaptive QOS feature and also this game boost, proceeded to set up the QOS and also set up the game boost, very simple to do. Now there is a feature called WTFast, which seems like good tech, seen some videos on YT about, the only thing is at the moment it does not support consoles yet, its still in beta, but it will in the future. Noe the game boost is a one click option ethier on or off, simple. Now I play on my ps4 and started to set up its own staic ip and put it in the dmz, thats my set up. In my house hold there is a total of 3 ps4, 2 gaming rigs and about 10 other devices. Right off the bat I noticed that my ps4 was getting low numbers whe I ran a speedtest using the ps4 test option. I have TWC 300 down 20 up, on my ps4 with my old ac87r I would get 45 to 50 down and 10 to 15 up. With this new router I am getting 10 down to 5 up, big diffrence, I double checked my settings but still it was giving me these low speeds. I decided to start playing bf4 and right of the bat I noticed something was very different, the game was running very smoothly, I mean I have not had games like I had in months, we all know how buggy bf4 is. So I played about 10 games and it was very smooth. Decided to play bo3 and I wanted to check my NAT, it was open which is really good for that game as I have been told. Know the big suprise was that all 3 ps4 with bo3 all had open NAT??? I know decided to download a digtal game, I figured that it will take at least a few hours to do that since I was showing low download speeds. I decided to download shadows of mordor, thats a big download. Well it took me 18 mins to download the game, Uinstalled BF4 and redownloaded it again and that took only 25 mins with all its dlc too. I really do not know what this router is doing with this game boost but it seems to be working great for gaming. The router provides great coverage thru out the house, 1850sqft house, no wifi drops and can have mutiple device streaming at the same time with no issues. Now Asus also has this model RT-AC88U, the only diffrence is the red anntenas and that it has 8 Lan ports, everything else under the hood is the same, just wanted to put this out there. Get this router if you are a gamer its well worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade from AC-1900

    Posted
    McSchmitty
    • My Best Buy® Elite MemberElite Member

    I've used the Netgear Nighthawk R7000 AC-1900 for a couple of years now and was looking to upgrade. I had tried the Netgear Nighthawk R7500 AC-2350 and the Nighthawk X6 along with the ASUS RT-AC2400 but didn't see enough of a performance upgrade to warranty the purchase. This ASUS RT-AC3100 however just might. I've had if for about a week and this router has been rock solid. Setup is just as simple as Netgear. Plug it in and wait for the boot up. From there a quick firmware update and you're rolling. The web interface is, as I feel, slightly more user friendly than Netgear but also doesn't sacrifice on the more nuance customization. It's also very helpful as everything you can do has a simple yet informative explanation as to what it does. As a gamer, it has a DMZ, basically a firewall pass through, that I put my Xbox One on so that my NAT stays open. It also has a much better Adaptive QoS, Quality of Service, than Netgear from what I have experienced so far. So if you're a gamer, this is a very good router. As for performance, I've been running firmware version:3.0.0.4.378_8596 and haven't had a drop in speed or range and have had zero issues with the router itself. On the 2.4GHz band range has increased by at least 60 feet. My old AC-1900 could only reach to the end of the patio while providing about 10mbps. Now I get a stable connection at the top of my driveway which is a good 60 feet long. Not only do I get a connection, it was also strong. I was able to pull 20mbps on my iPhone 6 at the top of my driveway which is about 150 feet away from my router which is in the center of my house mid level. Every where else in my house I'm still able to get 50mbps in the far most corners on the 2.4GHz band. On the 5GHz band I'd say the range increase is good enough, about an additional 30 feet. I now have 5GHz throughout the house and am able to pull 130mbps while close and 90-100 mbps while in the corners. My old AC-1900 could only push about 50 while in the corners on a somewhat weak signal. I live in a 2600 sqaure foot house and have a strong stable connection all around. Even when my whole family is over and we have around 8 phones, 3 tablets, a computer, a Wii and Xbox One running never have I seen a droppage in speed or performance. Also know this is an investment for the future as there aren't clients that can accept the advertised speeds unless it's a PC with an adapter. This router however has increased my network speeds and range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect. Monitors Bandwidth.

    Posted
    merc65fd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Now that Comcast instituted a Bandwidth cap of 1 Terabyte per month and I finally went over the limit I wanted a router that could keep track of data usage. For the record the Comcast cap is pretty high for now and not easy to exceed. But with technology changing, such as 4k tv and video games its getting easier. We have had the cap since last spring and in over half a year we only went over once but it will be more common as time goes by. Comcast says only 1% of user will go over. Thats true for now but it won't be very soon. As one hour of 4k viewing can use 7 or 8 GB per hour. if you watched 5 hours of 4k per day that would be 1240 in 31 days. That doesn't account for anything else, such as downloading or playing games online, VIOP phones, cell phones multiple family members watching something different in there rooms. The list goes on and on. A download of a PS4 game can be 100gb in 1080p. that 1/10th of your monthly allowance. Anyway about the router. It works great, Better than the 299.00 linksys that was 3 months old I was using. It actually did more in terms of bandwidth monitoring than my research said it did. you can see how much data you use in a day, a week, a month, you can look at any day or group of days with the click of a button and see how much data you used and more importantly who used on which device. this router can identify what device is using the data and what they were doing within limits, such as how much went to Netflix, HULU or web browsing. Now your family will have some less privacy but I found this necessary to find out where all our DATA was being used. Just let everyone know you can see what there doing to be fair. Then after I found out 4K was the problem I set each tv to cap out at 5 GB per hour which is 1080 HD quality, We don't need 4k quality if its going to put us over, 1080 is good enough. But we do pay for the 4k plan on netflix to get the 4 screens same time. on netflix you can only set it so you get hd and 4k or not. you can not turn of 4k only. We wanted more than standard def but not 4k. This router has proved invaluable. Once you know how to use the features its flawless. I would be happy to give information on setup and use to anyone who needs it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very nice albeit expense router for enthusiasts

    Posted
    BlastedMass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Asus RT-AC3100 is a pricey router, aimed at consumers who are willing to pay for the fastest speeds and widest coverage around. All of my family members use the Internet a lot, and this router met their gaming and HD video streaming demands with ease. What's more, this router was extremely easy to set up . It was online and running in 10 minutes. Speed and Coverage I use this router upstairs in my small house (1750 sq feet). I have Comcast Cable's "Blast" Internet service which is a step higher than the standard broadband service they offer. Connected to an Arris cable modem, the router allows me to get 170-185 Mbps (megabits per second) on my PC connected directly via Ethernet cable. The RT-AC3100 of course offers wifi broadcasts in the 5ghz and the 2.4 ghz bands simultaneously. In the 5ghz band most of my house is covered - with only a few "dead zones" (usually directly behind thick walls). But almost everywhere else I get at least 60% signal strength, and most often around 75-90%. This allows me to get around 60-120Mpbs speed via the 5ghz band. In some cases I get as high as 160Mbps (when near the router of course). In the 2.4ghz band my entire house is pretty much covered without much drop in terms of signal strength. The catch is that 2.4ghz tends to be slower. In my case it varied around 30-80Mpbs. Suffice to say, whether I was using the faster 5ghz band, or the 2.4ghz band for a particular device - speed and coverage are not an issue - always speedy. Prioritize the data This router has a feature that Asus calls "QoS," or Quality of Service. This feature allows the router to prioritize gaming, streaming video/audio, and websurfing. What's more, the priority can be controlled in any order. For me, I put gaming as the highest priority followed by streaming video and audio. I didn't really notice a difference in speed to be honest. The good news is that even when someone else is playing online games in the house, watching HD video streams didn't suffer at all. Gaming I have several family members that play online PC games such as Dota 2, Starcraft 2, CS Go, and others. We are often playing at the same time and this router performs without lag, or hitching. Using my Xbox One, which is connected to the RT-AC3100 by wireless signal (5g band), I have had no problems. Online games like Destiny, and Halo 5 mulitplayer are smooth, and lag-free as well. Even devices that use the 2.4ghz band like my Wii and PS3 work without lag. WTFast This router is advertised as coming with a feature known as WTFast. This is a sort of gamer's VPN which optimizes a connection to various online games such as Dota 2, League of Legends, World of Warcraft, etc. It's normally a paid-service, but Asus supposedly gives you free access with the purchase of the RT-AC3100. To even access this feature, I had to update the firmware which added a new tab to the set-up menu called "Game Boost." Here I could activate a new WTFast account. Needless to say, I didn't activate it as most of my gaming was fast enough already. Streaming Similarly, streaming performance of Youtube, Netflix, Amazon Prime, and Hulu is flawless - whether its on the 2.4ghz or the 5ghz band. There have been no issues of latency/buffering at all. Most movies start within a few seconds. Even when one of my family members is already streaming an HD quality video on his iPad, other members of my household can start watching their own streaming video on the Xbox One, or their own smartphone without any hiccups. Set Up This is one of the most surprising things about this router - I actually had it up and running within 10 minutes! The quick start guide was easy-to-use, and the web-based interface of the router is well-designed. Finding the right settings for both security and usability was very intuitive. I even had static IPs assigned, and guest network settings configured with no problems. I am using a Comcast Cable as my ISP, and this router had no trouble communicating with my Arris cable modem. However, there is one thing that the web-based interface didn't do so well: and that is checking for new firmware. There is a function in the web-based interface that "checks" for the latest firmware from Asus. This did not work at all because it told me I had the latest firmware. When I went to Asus' website myself I found that they had in fact released a new version, despite the fact that the web-based interface of the router told me otherwise. Still, it wasn't hard to download the new firmware myself. Connectivity and Physical Design The router is definitely larger than most routers I've used, and shaped like a flat rectangle. It comes with 4 antennas that you must screw on yourself, though that is pretty easy to do. The antennas are all fully adjustable (tilt, twist). The RT-AC3100 comes with 4 Ethernet LAN ports located in the rear. It also has a single USB 3.0 port on the front for easy access. The unit comes with a CAT5e network cable in the box, but I ended up using my own CAT6 cable (which works flawlessly). Conclusion I bought this router because my 4-year-old Netgear R6300 router began to drop its signal, and I had to replace it. That particular router from Netgear performed reasonably well. By comparison, the RT-AC3100 gives me about 30% better coverage and eliminated most of the dead zones in my house. The RT-AC3100 is also faster, and never had any buffering problems while watching HD video on my HDTV. Gaming performance is lag-free both on LAN (PC) and Wifi (Xbox One). And while updating the firmware required me to manually download it, and the fact that the WTFast feature seems unneeded; I would still recommend this router to anyone willing to spend a bit more for its high performance.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Avoid the Asus 3100 if you want ASUS firmware

    Posted
    ITGuy
    • My Best Buy® MemberMember

    Bought this router June 2018 and configured it, but it went back into the box until February 2019. Several times a day the wireless will disconnect my laptop and rejoining the network doesn't work. And often the admin page will not load over wifi while it will (usually) work over wired using the same device and browser. I've done some tuning on the 2.4 and 5 Ghz bands to rule out wifi interference since I'm downtown in a city. No good. And sometimes it takes several reboots or extended power off time (minutes vs an off for 30 seconds and back on) to get the router and its wifi networks to all work again. I have it not doing DHCP services (a system on my LAN does) and only use this device as the uplink to my ISP and as a “dump switch” for the LAN since it has GB ports. (Easier than going to WAP mode and then configuring another system as the uplink gateway.) I have zero of the extra features enabled: port forwarding, upnp, guest networks, DMZ, usb apps, AI Cloud, game boost, QoS, AI Protect, and VPN are all off. Load on the device itself appears fine using ssh to the router and using Linux tools to query logs, load, etc. Can only say the firmware is appears to be far less than good because the chipsets it uses are rated very good by Linux communities (this router runs Linux). Also, the admin page lacks basic features such as wifi scanning, plus doesn't always function properly (LAN port traffic is getting counted as being on the wifi port if you check via the connected clients screen0 and the gui very often doesn't load correctly. Boot/reboot time for the device is also beyond terribly slow; think late 90s PC startup time: ridiculous for an embedded device. As for my experience level with networking devices: I've worked as systems engineer and as part of network security teams for enterprises. I really wanted a decent selection of available features and easy to use (set it up and forget about it) router, and this one is far less stable than an old TP-Link I bought a decade ago for $30.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      ​Dear Valued Customer,

      Thank you for sharing your feedback with us and I am sorry to hear about the issue that you have encountered with your router. Can you confirm the firmware version that you are currently running? I would recommend that you test with a previous firmware version. You can find the firmware versions for this router at the following link: https://www.asus.com/us/Networking/RT-AC3100/HelpDesk_Download/. Also, please test with QoS enabled and tell me if the issue persists. Another step that you could try is to reset the router to its factory default settings. If the issue persists you can send us an email at customerloyalty@asus.com and use the link to this review as a reference. Please have a wonderful day.

      Thank you for choosing ASUS.

      Best regards,
      Abigail.
      ASUS Customer Loyalty. Asus

  • Rating: 4 out of 5 stars

    Good overall router with a few cool features

    Posted
    Bogartz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this router to add an additional layer to my multi-level house to get better signal upstairs as my main router lived in the basement. I had a Netgear r7000 which worked great, but reviews on the newer Netgear routers weren't so great so I decided to change to Asus for my additional wireless layer upstairs. Due to some connection issues with the Asus and Netgear router I ended up getting two RT-AC3100 routers completely replacing the Netgear and take advantage of the mesh network and it works great. I placed one upstairs and placed one in the basement replacing the Netgear. My signal is solid throughout the entire house. As far as greatness over the Netgear I replaced, I didn't see any real difference in speed or variance in signal throughput both wired and wireless, if I would have had confidence in the latest Netgear products I would have probably stuck with them. The cost to get two brand new routers was a tough pill to swallow, but I had coupons so it eased the pain slightly. If you're router is on it's last leg or is old enough it doesn't take advantage of the increased speeds then you won't be disappointed. I don't get too involved in features as I don't have anything over the top that requires it, but the UI is very easy to work with and setting things up is pretty simple. I have a couple of servers I run so setting up static IPs is nice and easy along with port forwarding. I typically have 20 clients connected at a given time and things run smooth. I use the parental controls and time scheduling which work great and the app is nice to manage the few things it allows or check usage from my phone. As far as features I use, I use the AI protection feature which adds additional security layers to your network and although I don't really get too concerned with the usage, the traffic analyzer is nice to peak at to see what's gobbling up most of the data (it's usually me). One of the features I did like only because it was new for me was the ability to assign icons to each client that is connected, I actually took extra time and either took a picture or found one online to assign each client. When you look through the client list the pictures show up as thumbnails and you can also rename them as needed. A lot of the other features such as the VPN, USB Application, AiCloud, Alexa and some of the more detailed filtering elements I don't use. I haven't seen too much on them to say they're bad so it might be in your best interest to research those areas if you use them before you buy. The one thing I had/have issues with is my printer, I've had issues with it losing connections (wireless printer) and I've read that this router has issues with printers that aren't specifically listed on their compatibility list. I've tried several different solutions and it tends to just be intermittent, but every so often I'm unable to access the printer features from my desktop because it has lost connection even though my printer display says I'm connected. From the manual and online info it seems Asus wants you to directly connect your printer to the router via USB, this adds complexity for me as my layout doesn't permit nor do I want to. The EZ Printer Setup only allows USB connection with Wireless Printer sharing which to me defeats the whole purpose of having a truly wireless printer. Other than this small issue I'm pretty happy with the router and although I've moved away from Asus motherboards their router is quite impressive.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work for me at all

    Posted
    GardenDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bottom Line Up Front: weak inconsistent signal, hard to set up, unstable, needed daily rebooting, app fails to connect after first use. Buy something else. I bought this router after reading user reviews and publication reviews to function as the wired and wireless core of a Fios enabled 4000 square foot two story home. Placed router in middle of home in living room and it took hours and repeated rebooting to find all the devices (three computers, AV receiver, TV, and PlayStation 4 on Ethernet cat6 plus three smartphones and two laptops on wifi). Never able to show all devices at once. Signal both wired and wireless kept dropping. Router would freeze up and need rebooting. Range was weak so could not get reception on patio located 20 feet from router with only a window in between. iOS app was not functioning after first connect. Always got connection failed until deleted and reinstalled then cycle would repeat. The customer service part of the Asus website is not easy to navigate and was not helpful at all for solving my problems. I searched other online sources and tried various configurations and sequences but none worked for this unit. Ended up getting another router from a competitor and that one works flawlessly- strong consistent signal everywhere and at all times. Have purchased other Asus products including laptop, video card, monitor, and motherboards so was surprised and highly disappointed with the router. Cannot recommend at all. Maybe a smaller living space with fewer devices is a better experience but all I have is an expensive piece of plastic sitting unused in the basement and a sense of being misled, frustrated, and money wasted. If I could give zero stars I would.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't live up to anything

    Posted
    sickbeerd

    Where to start, so many issues... I bought this asus cm-32 2600 modem/router combo a little over a month ago replacing an arris modem and netgear routers, which I was very happy with, to gain and increase network speeds. Plus having just one unit in the closet using less power and wiring seemed the best route to go; WRONG! Not even a couple of days in I noticed I was not able to connect to and through WiFi any more. Turns out that for some reason the router had not only changed my modem connection (changed to vpn without setting it myself) and changed my DHCP and assigned ip addresses back to standard 192 addresses (I'm using different settings). Of course I thought I had done something and configured everything again, this time making a backup of the settings in case of. After everything was set and done I noticed a massive decrease in coverage on 5G (mimo activated) just 25' away while 2.4G was still strong at full coverage. Isn't 5G supposed to be better and stronger with mimo? Oh well, back to 2.4G it is then. The interface of the firmware is slow as molasses in February, in Alaska! Don't be in a hurry thinking to change something real quick because that is just not going to happen. If you do not add /index.asp after your ip address it will constantly take you to the guided setup wizard; major annoyance to me. You can create a bookmark but I really don't want another bookmark in my face. Traffic: it keeps track of your traffic, in and out so it is nice to see how much data you're using (if you're on a limited plan or do some massive trafficking). Oh wait, as soon as you reboot your router it wipes everything so lost is your traffic data. You will pretty much need to log into your router on a daily basis to make sure nothing is screwed up because on random moments it will change everything again. Just when you think that backing up your settings will bail you out, of course that fails too. The backup does not backup your custom settings (assigned ip addresses, dhcp address etc.)! It may back it up but it will definitely not restore them!! Enabling DoS protection, I keep enabling it but every time I log back in it is turned off?! Port forwarding? Forget it, it never saves your settings even-though it looks like it does. Log out and log back in and you will find your list to be empty! These are all just things from the top of my head, there are more issues. One very remarkable; customer support. I complained about the router changing my settings and the reply was to check my wifi and make sure I have it secured!! WHAT?? Are there really people still not securing their wifi? Come on now... This product is definitely not production ready, the hardware looks good, it may even work good if Asus can figure out how to properly create a working firmware but until then, this is garbage. I can't believe that Comcast has put their approval on it as an official supported device! Don't buy it! You will regret it.... @Comcast/Xfinity, drop this piece of garbage as soon as possible! I'm going back to Netgear, never had problems with it, good coverage and definitely it never changed anything for me unless I did it myself!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent next-generation capable router

    Posted
    Keyan
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 10 ContributorTop 10 Contributor

    The Asus AC3100 is a great router for home or small office use. As with most Asus products, the router has a ton of features and the coverage is really good. Due to the location of the den in my house I have the router in a far corner, which is not the ideal placement, but this router provides solid coverage for the entire house. Performance on both the 2.4 and 5ghz bands is good, and wired performance is also very fast. This router also has a number of security features beyond the typical password - it can automatically block bad sites, and it can also watch your internal hosts for signs that they have been compromised by malware and block them from sending information to command and control servers on the internet. In addition, it has a number of parental control features for limiting content that devices on your network can get to - this is very granular and you can assign different rules to different devices, so you can block the kid's tablets while maintaining your own access. You can also control the time of day the internet is available for a given device. It also has an application traffic analyzer to tell you what applications are going over your network and how much they are using. It can also go full big brother and allow you to monitor site usage and even mirror the traffic that is going through the router to one of the wired ports to then put into a packet "sniffer". Overall, these are features that are generally found on enterprise class devices, available for your home. The options can get a bit overwhelming if you don't understand what they do, but fortunately the router has a security guide that can walk you through turning on the key protections to help keep your home network secure. If you are into gaming, the router can also do some quality of service functions to prioritize gaming traffic on your network, of course when it hits the Internet it's back to a free-for-all, but at least the kid's netflix won't squash your online multiplayer on your home network. This router can also do some AC Wave 2 features, such as Multi-User MIMO, which allows for up to 4 devices to communicate simultaneously on the wireless network. As of the time of this review the MIMO-MU firmware was still in alpha release and I don't have any MU devices to test it, but at least it has some future-proofing capability in the radios as long as ASUS keeps up the firmware releases on it. This router is very big - with the antenna on it it's nearly a foot wide - but that also helps dissipate the heat and provides a wider antenna array for beam forming. One odd thing is that the USB 3.0 port is on the front of the device - handy for accessing for portable drives, but if you are planning to use a large external hard drive you will have to wire it rather oddly to plug it into the front of the device. The back has a USB 2.0 port, but that is much slower. In my case I use a gigabit hard wired NAS. On that note - you can aggregate the first two network ports into a 2 gigabit etherchannel if you have a wired NAS with port aggregation capabilities. The router is also very futuristic looking with a series of hard angles. I do like that you can push a button on the front to turn off the LEDs. Just note that it will take up a chunk of desk real estate and has a rather distinctive look while doing so. Overall, this is one of the best home routers on the market today and I highly recommend it for advanced home users and those with larger spaces that need solid coverage.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lasted only 2 days each.

    Posted
    Teman24
    • My Best Buy® MemberMember

    I'm an animator that was suffering from low bandwidth and connection issues using Netgear router and broadband modem. Father had purchased the same setup I had and after awhile we both began experiencing issues that Netgear customer service refused to handle. So I decided to scrap my whole setup and upgrade to this router on the recommendation of the Bestbuy associate. After looking at all the wonderful reviews this product had, I decided to check it out. Once home, setup was fast and simple even though I'm tech minded and my new modem change over went without a hitch. For the next two days I was well pleased with the performance and the range and told my father about it who went out and purchased the same exact setup of router and modem and was also well pleased with it. Day two rolls in and in the middle of watching a movie on iTunes, everything wifi shuts down. I go to where the router is and the broadcast light is off. It stops transmitting. Use my cell to go online and check the troubleshooting page and do everything it says with no success. Call the support line that came in the box and the agent runs me through the exact same steps all over again in troubleshooting with no success either. Then I'm told to return it to the vendor since it's only two days old and he gives me a case number to show that I followed the steps to try and have them resolve it in hopes that maybe I was at fault. Returned the defective unit the same night and grab the same one because I was hoping that it was just one defective unit. Get it home and the same easy breezy setup and firmware upgrade and my house is connected once again. A day and a half later, I woke up to check my iPhone to see who called and noticed that there was no wifi bars. Checked the router and the same exact thing, it wasn't broadcasting. As a side note, the troubleshooting had me connect the router up to one of my laptops via cat5 and see if it would talk. The first router did nothing but power cycle when I did that and the laptop consistently displayed either unknown network or identifying network. I brought out that same laptop and connected it hardwire instead of wifi and the same exact thing happened. Called my father to see if his still worked and he was well pleased with it so far. So I called the support line to go through everything all over again because surely it has to be something in my home or what I'm doing. Agent asks me how many devices I have and I'm well over 25 at any given time from all the audio visual devices throughout my home. He says that the router shouldn't have a problem with that many and asks what I did before it quit. I mentioned that I was doing online class homework for my animation school and it should've been talking to my school server. Again, he said that the router shouldn't have died like that. Since nothing he or I did could get the router to respond, the agent surmised that the lot Bestbuy had in inventory must be defective since I purchased them from the same store back to back. So my guess is that this router has a faulty processor or Bestbuy received a bad lot or the firmware upgrade ASUS is sending out at the start of setting up the router is bad and it's frying the processor. Because nothing responded on these paperweights. Needless to say that I returned it and went up to a Linksys AC5400 for about $100 more and so far so good. Hoping my fathers router keeps him happy as both of mine crapped out.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Happy

    Posted
    swf110754

    Let me start by saying while I may not be a networking expert, I do OK. I know enough about the products to configure a secure home network, add devices, and test signaling. I purchased the Asus RT-AC3100 router based on very good online reviews and some friends advice. I brought the router home, and the trouble started. I attempted to follow the quick start guide and wanted to change the SSID name for both wireless networks so that all went pretty well. I then noticed that my 5ghz signal was not all that great upstairs so I tried the 2.4 ghz network. Things were working great and then I actually added a network extender as well, without much issue. I went downstairs to and upgraded the firmware per the instructions. I grabbed a different device and went upstairs and the 2.4 GHz network is stronger than the 5Ghz, no problem, I somewhat expected that. After setting everything up with MAC filtering once again, now I could connect to both networks but had no internet. I started all over. This time I turned off my cable modem, waited for that to power cycle and come back up, turned on the ASUS router and everything came back up and worked for about an hour. Then the 2.4 Ghz wireless network stopped working as well as the extender, which I had already spent a great deal of time of setting up using MAC filtering. Looking at the FAQ's, I then tried to hard reset the router and start over from scratch. Of course, this reset all the configuration I had done previously including the firmware upgrade.. Everything came up and I decided to see how things stayed over night. So at this point, all wireless networks and wired connections were working. Next AM I woke up and the 2.4 Ghz network was not working. I decided that I would then try phone support and spent the next 90 minutes on the phone, repeating all the things I tried above, including hard reset and re-applying the firmware upgrade. The support tech never really offered much more than the things I had already tried and I understand they have to go through everything but by this point, I was getting a little impatient I was replacing a perfectly working router that I had fully set up and really had no issues with other than it was 6 years old and I did not want to get in a situation where it stopped working. At the end of the 90 minutes, still no 2.4 Ghz network. Lots of suggestions here, including changing SSID names, channels, no passwords, and no filtering. Still no 2.4 wireless network. Tech indicated he would have to have his level 2 support take over from this point and that he would create an incident and pass it along. MY fault, I did NOT get an incident number or a name from this exchange. Waited over night to hear back from ASUS, nothing. Lesson learned, ALWAYS get a ticket number!! I then emailed ASUS and this time got an incident number. Back through all the things I had tried previously including downloading the latest firmware, hard resets, etc. but still no 2.4 Ghz wireless network. I could see the network, just could never get an internet connection while the 5Ghz and wired network worked fine. The final suggestion was for me to send this 4-day old router to ASUS for repair, with me on the hook for shipping and then they could replace some unknown part in my brand new router. Not trusting this nor really wanting to wait weeks for the repair, I sent an email explainging my frustration. Nothing for 24 hours. No suggestion to take the router back and get a new one, nothing. I gave up, I bought another brand of router which has been working AWESOME ever since. I returned the ASUS router for a full refund. Because of the poor support provided, ASUS has slipped to bottom of my suggestion list and I will not be purchasing these products for myself.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT WORTH -- 5GHz WILL BREAK EZ

    Posted
    IvanF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this on Aug 3rd after reading CNet's glorious praise and other tech websites' user reviews on how awesome this router was. THREE weeks later -- the 5Ghz radio component died (5GHz light indicator not lit and SSID not visible on list of wireless networks). I called ASUS tech support and ran through the trouble shooting tree (from rebooting to cycling on/off of radio component to upgrade/downgrading firmware) and no solution was met; I went on the forum and the users were unable to help me. By the way, I found many threads regarding 5GHz instabilities on ASUS routers. Anyhow, the tech support rep offered to start the RMA process but I held off at the time because I was hopeful that a future software update might fix it. However, after 2 firmware updates (IN LESS THAN A MONTH!) with only more bugs on top of whatever problem I have, I will RMA since there is no other 'good' option towards improvement. Aside from this horrible experience, I was mortified to learn about the horrors of ASUS' longstanding firmware problems; Just take a peek on the ASUS forum site to see what im talking about here: https://vip.asus.com/forum/topic.aspx?board_id=11&model=RT-AC3100&SLanguage=en-us They even have people on that forum advocating some other developer's firmware called Merlin; apparently, it's better (?). Not sure -- haven't tried it. BECAUSE I SHOULDN'T HAVE TO -- PAID OVER 200$ for a 2.4GHz PAPERWEIGHT. It's terrible that they charge a premium price for a product that shows many instabilities -- and then have the audacity to make a forum for their users to work out their problems for them as they continue to pump out newer software with even more bugs than the previous versions. Why so many features with poor outcomes? I thought ASUS was a superior company that only sold quality products; but now that has changed. If you ask me -- I WOULD NOT RECOMMEND THIS PRODUCT TO ANYONE AT THIS TIME. SAVE YOUR TIME AND BUY SOMETHING ELSE.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Router Ever! and will never buy another!

    Posted
    Kaza
    • My Best Buy® MemberMember

    I went through 2 netgear nighthawk x6 routers and had many issues with them and got irritated. Let me say I'm a big time gamer and I use 1gig internet by EPB and there should be no reason why I should lag in games. So I checked my internet speed on the nighthawks and the upload speed wasn't even close to a gig. It had 406mpb upload and download was 358mps speed, but yeah its not bad at all the speed anyway but its horrible for a router that promises powerful speeds and you don't get them. I got the Asus and tested it after I set everything up and download the latest firmware. Download speeds 906mps and upload speeds 825mps and I was like wow lol I was so happy I got my money's worth, but yeah you guys are problably thinking why not get the nighthawk x8 or why choose this router over the x6? well lets see it costs $400 for the x8 and it has the same tech as the asus but the only difference between the x8 and the asus is that the x8 has 3 bands, and active antannas, but they have the same RAM and the same 2-core processor lol. So why would you spend $200 plus dollars on something that is basically the same but without the extra features and the Asus offers gaming accelerator when the x8 and x6 doesn't? just pointing that out and I'm enjoying this router so much so I no longer lag in my games. Also the x6 has so much less RAM and a single core processor but it does have 3 offload processers which is nice if they worked right and the ASUS is cheaper than the x6 as well so your still saving money. All I'm saying here is you are getting more than your money's worth on this router compared to any other one out there. I have pictures labeled which router is which so when you click on the picture look on the bottom and it shows you the name of which router is which to prove you guys the speeds.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't show all devices on network

    Posted
    Vedran
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this router to replace my old Netgear Nighthawk R7000 series since it kept dropping the 5Ghz connection. I did research and kept seeing this router among others from Asus as top notch. I gave them a try just to see how it would work since I have a lot of devices running through the network (about 25 at a time) ranging from wireless to wired connections. Setup was straight forward, plug it in. As soon as you launch your browser, it pulls up the set up screen and you are good to go from there. Has you pick your SSID, password, etc. Once you are finished, you are treated to a very nice looking UI screen and thats where all the positive stuff ends. I noticed that it only detected about 12 of my devices, most of which were wireless. I kept checking to see if it was my cables or connections, everything was snug. I downloaded a network app on my phone to check and see what all it saw, and to my surprise, it saw all of my 25 devices. So the router failed to see both my Cloud drives that were hard wired into the network, along with my Wink 2 Hub. I reset the router back to factory and tried the setup again and it did the exact same thing. It would fail to see network drives and IP addresses. I could understand 1-2 maybe, but 10 connections? That is just not acceptable. I returned the unit and swapped it out for a Netgear Nighthawk X6 and once I plugged everything in, it saw all of my devices without an issue. I would not recommend this brand for routers at all. The UI screen was nice though, probably where all the funds went when they developed the product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Really wanted to work

    Posted
    Wayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was looking for a router with good coverage that could handle multiple devices (family of 6). Was recommended this Asus RT-AC3100 router. Worked great for mounting vertically on wall and able to move antennas. After a couple days of hooking up it quit sending out 5ghz wifi, turned off & turned back on, working. After another day quit sending 2.4ghz wifi, turned off & back on, working. After another day quit working completely, power light on and that's it, turned off & back on multiple times, pushed reset button ... nothing, dead. Returned and exchanged for another one, hooked up, after 4 days of working fine Internet stopped working, it stopped communicating with my modem. Called Asus support, took like 10 minutes just to go through automated system to get to router support, then on hold listening to some guy say how good Asus is and their products, but nothing saying I'm on hold waiting for the next available representative, so put phone on speaker and waited to see if somebody answered. After several minutes got customer support. They said there was a firmware update causing the communication issue and I needed to install the previous version of firmware. They emailed me a link to the firmware and instructions. Did what it said trying on my Mac and a Windows computer, kept getting Firmware install failed. Called back to Asus support, remembered prompts (5, 3, I believe) and was much faster. Talked to a new person, told me I had to be hard wired to the modem, which the previous person and instructions didn't mention. Tried but still got same failed message. Support then told me to return to Best Buy which I did. I'm done with Asus and going to give the Netgear X6 a try, which is the one I was going to buy originally until the Asus was recommended. I didn't like the parental controls on the Asus either, you couldn't blanket the controls, you had to add controls as each device was added to the router, which when the kids have friends over with their devices becomes a pain to go in and add parental controls, and can only have a total of 16 devices on parental controls. With adding parental controls to my devices that have internet access, 3 smart tvs, 4 smart DVD players, 4 iPhones, iPod, 4 tablets, 4 computers I'm beyond the 16 devices ....

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great consumer router

    Posted
    Tech20
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall a great router! Before I purchased this router I owned the Asus RT-AC 68U. Let me first say the 68U router is also great. For being 3 years old that router still can hold its ground. Asus has done an amazing job of upgrading the firmware and adding new features. Now this router the AC-3100 is amazing. I have it placed in the center of the house and I have full Wi-Fi coverage anywhere in the house. My 2015 Mac book pro connects to it at 1300 mbps to 600mbps depending on your location in the house. Essentially all my other devices connect at their best possible speed depending on your location in the house. At any given time I have over 15 to 20 devices connected to the router. I have them split between wired cat6, my AC devices on the 5Ghz band and older and slower devices that don't need a fast connection on 2.4Ghz band. The coolest thing about this router is that LAN ports 1-2 can be combined using Link Aggregation giving you a 2 Gbps wired connection to a device. This works great if you have a NAS or a home server that supports it. I currently have mine connected to my home NAS. This works great when you have multiple clients accessing the NAS at the same time. Another great feature is the overall firmware, which I think is phenomenal. I currently have the AI protection enabled and the VPN server active and it still does not miss a beat compared to my 68U, which slowed down my LAN to WAN speed. My home Internet connection speed is 300 down/20 up. With this router for some reason I get speeds tests about 350mbps down/ 25 mbps up. Even on my iPhone 6s plus I get speeds tests that fast. Overall I could not be happier with this router. Now your mileage may vary depending on your own networking environment not everyone’s network is the same! On another note there is another model that is almost the same as this one but it has 8 LAN ports in the back vs. the 4 that this one has. I think its Called the Asus RT-AC88U.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Drops Wireless signal frequently

    Posted
    MrEMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had high expectations for this router. I bought it to replace my nighthawk, and boy was I mistaken. Randomly drops wireless networks, and when you hit the power button to reboot it?? You play a on/off game to get the thing to power back on. 98% of the time it just sits there after you power it off. Then you have to disconnect everything power it off for at least a minute then power it back on, and hope it boots. It has been a constant struggle. The web interface is glitchy at best. Often you type in the address and get an error saying the address has changed. But it hasn’t changed! So you get to play more games of trying to get to the log in screen to update settings. The phone app is awesome. It allows you to change things via your phone rather than the web address on a PC. Though at times that fails to give you the options you were looking to change. I wish I hadn’t bought this product, though I’ve touched it out for awhile hoping that a firmware update would fix the problem. Again, still disappointed, and still waiting for a real fix. Calling customer support is a joke. They always try to tell you it isn’t their product, but when I plug in my nighthawk, it works flawlessly. They don’t stand behind their product. Any other manufacture would’ve sent out a replacement by now. ASUS should’ve stuck to making amazing motherboards, and skipped the other products because I e been buying ASUS for well over a decade. This router is horrible. When it is up and running it is amazing. I do notice a slight whine/hissing sound whenever it’s on, but I swear I have the hearing of a bat or something. I can tell across a room if it is powered on or not. I do not recommend this product at all. Steer clear!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    First one was a bust...2nd one seems okay.

    Posted
    Win10ProblemMagnet
    • My Best Buy® MemberMember

    I had trouble with the first one of these I bought, I took it back, and got this one (same model). It was a replacement for my Netgear R8000 I thought might have been going bad after two years of continuous use. I was having trouble with service drops and speeds with my setup and I didn't know if it was the router or the provider. We have wireless broadband as we live out in the sticks, (5MB down/1MB up...it's either that or DSL with a 1.5MB down "best speed...ugh!), and it seemed to be okay for online MP FPS games on my PS4, while the rest of the house was Amazon Fire-ing, or Netflix-ing. Then I started having lag issues and drops. I needed to troubleshoot, so I bought this as a suitable and comparable replacement to try. It seemed to perform about the same as my Netgear. Some minor things were better, some not as good. It's very close in comparison. But the one thing I did notice is that it seemed to drop out more frequently than the Netgear was at the time. It was almost like the Asus is a bit more sensitive to issues on the provider's side. I kept getting DHCP errors with the provider showing up in the logs, where the Netgear didn't nearly as often. So, after a couple of weeks fighting with it, and my provider, I switched it back to the Netgear. I've had to do some travelling and my wife was tasked with dealing with our internet provider, which it turns out there were indeed problems with. And, she didn't need to deal with swapping between routers and such. The user interface such as QoS and forwarding ports was good and easily navigable as well as the parental controls and time scheduling. I couldn't tell if it was really doing a very effective job with the QoS as I tried to prioritize the gaming consoles over everything else, but did see issues while having high traffic in the house. That could just be due to the service we have though. I also like the fact that there are third-parties that provide firmware you can download for it rather easily. Range of the wireless seemed to be on par with the Netgear and wasn't too bad considering it's in the basement office and we have a large two-story house. Sometimes the signals upstairs is not too great. I plan to reinstall it when I get more time, and see if it's any better now that the internet isn't as much of a problem causer, but it seemed to be just fine, or at least just as good as the Netgear.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Blew away my expectations!!

    Posted
    Carl
    • My Best Buy® Elite Plus MemberElite Plus Member

    After adding another handful of devices from Christmas I decided to upgrade. Always been a Linksys guy, but also an Apple guy and Linksys isn't compatible with Time Machine Back up and Apple's router didn't get good reviews on long distance so I turned towards Netgear & Asus. I was hoping to buy American but after reviewing for weeks the RT-AC3100 also known as the RT-AC88U (minus 4 LAN ports and red on the antennas) edged out the competition in tests and reviews so I pulled the trigger. Set up was about 5 minutes, all devices connected instantly using same username and password. First thing I noticed is the range on the 5 GHz band is amazing! Whether I'm standing in front of my router or 50 feet away in my dining room the speed( 138+ Mbps) does not diminish where my old router would only pull down 20Mbps as a matter of fact the 5 GHz band covers my entire 2500 ft.² plus home at top speed.The only place I use the 2.4 GHz band is in the street in front of my house and I still pull down 100 Mbps. Second is its very consistent, and never had a drop off or a problem connecting to a device unlike my old Linksys E4200V2 router wouldn't connect my Zeppelin Air from time to time. Also it comes with more features and options than any other router on the market with an awesome interface and the apps work beautifully, but you have to manually download the new firmware update to use them even if it says it's up-to-date which only took a minute. This is definitely a solid product well worth the money if anything it might be overkill for my home, but i guess thats why they say it good for up to 5400 ft.² or so

    I would recommend this to a friend