Customer Ratings & Reviews
- Model:
- ROG Raikiri Pro
- SKU:
- 11422726
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Best ROG ALLY accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall controller for my ROG ALLY! I bring it everywhere!
I would recommend this to a friendAmazing controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good so good in fact I screamed from the top of my lungs
I would recommend this to a friendComfortable to the hands.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a physical therapist, this product is ergonomically comfortable to my hands.
I would recommend this to a friendControl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought it to make his life easier. He loved it.
I would recommend this to a friendASUS ROG
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller, love Asus products, the only controller that can make me put down my Razer controller.
I would recommend this to a friendIts great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Wish i could set macros, but its really good if you want it.
I would recommend this to a friendBest controller for pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller iv used for pc so far i would definitely recommend this to others
I would recommend this to a friendNo stick drift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so used to having stick drift that my gaming felt a tad bit off overall good product
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product definitely a must have if your into gaming experiences
I would recommend this to a friendTrash !!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waist money on this. Save time and buy a scuf. Unless you like the lights and worthless screen. One star because it made me and i actually bought and used it not just talking bad on the company. Trash Trash Trash.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zach,
It's unfortunate to hear you're not satisfied with your RAIKIRI PRO. Could you explain what exactly went wrong for you to give a negative review? To ensure your Raikiri Pro is at optimal performance it's best to make sure you're using the latest firmware. Should you need any assistance, You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
ROG joystick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gamer joystick ever built. Hands down. I need a 2nd one at a loyalty discount. Pls.
I would recommend this to a friendController
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids like that it has extra features on it. Easy for them to use.
I would recommend this to a friendNot worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller stops responding after the few times it actually works. For this price you should be able to use it as a wireless Xbox control instead of an expensive wired one. Not worth the high price at all!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Whisper,
We are sorry to hear that you are disappointed with the ROG Raikiri Pro controller. This is definitely not the kind of experience we want our customers to have and we would like to hear what changes you would suggest in order to make this a 5-star product. Please ensure you have the latest drivers installed for the best stability and performance of this device. All software can be found here: https://rog.asus.com/controllers/rog-raikiri-pro-model/helpdesk_download/
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306001137-0016" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. It is the best controller ever inused. I love de rgb lights
I would recommend this to a friendPoor quality build
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trigger broken from light use within 6 months. Shockingly poor quality for the money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Robert,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, the trigger buttonbroken is a random problem. ASUS provides one year warranty coverage for the product. We recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great Themed Xbox Computer Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves using it on bluetooth to play on gaming laptop
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent controller definitely heading in the right direction
I would recommend this to a friendNeeds usb connection for any of the cool features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool effects and decent controller if its plugged in via usb. I got this for wireless play thinking I could Aura Sync wireless, but nope. Your profile name or pattern even battery life doesn't display unless its connected via usb
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NoahL,
We do understand the inconvenience this may have caused.
To date, the cool features are not available through wireless connection. This will be forwarded to the design team for reconsiderstion on new product revision.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Item. This has been a great product and works very
I would recommend this to a friendPlug and play controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well especially plug and play with PC! Keeps nice too
I would recommend this to a friend