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Customer Ratings & Reviews

AT&T - EL51203 DECT 6.0 Expandable Cordless Phone System - Silver-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 859 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 859 Reviews
  • Rating: 3 out of 5 stars

    Does NOT have talking Caller ID

    Posted
    Sudesi
    • My Best Buy® Elite MemberElite Member

    I chose this phone for my parents as Christmas gift. My mother has low vision and they need a cordless phone that a) has big buttons, b) has minimal extra buttons that she won't hit accidentally (for example, no need to retrieve messages since they use something else for messages), and c) had talking caller ID to announce who is calling before she picks up. This seemed like the best of all worlds. But be warned that even though the product description clearly states multiple times that this features talking caller ID, it does NOT. I ended up arranging for them to return these phones and have ordered the CL82213 model which unfortunately does have a built-in answering machine. But I could not find another option on Best Buy's site that had talking caller ID and larger backlit buttons with a fairly simple interface. I'm sure the phone itself is fine, but if talking caller ID is the feature you're looking for, don't buy it for that.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Simplicity Doesn't Go Out of Style

    Posted
    SiliconValley25
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had noticed that the sound quality on my old cordless phone was deteriorating and I thought a new phone might cure the problem. My phone service provider is MagicJack (purchased at Best Buy), which has voicemail, so all I was looking for was a cordless phone with decent sound quality. Bells and whistles were meaningless to me. The AT&T cordless phone was inexpensive and it came with a second handset, which I placed in the kitchen. The problem with sound quality (incessantly breaking up) disappeared as soon as I installed the new phone. It has been working flawlessly ever since. "Extras" include caller ID and a handset locator that causes a lost phone to ring wherever it might be in the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for elderly people - Great value

    Posted
    Jorge
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this telephone for a 93 year old aunt. The device needed to be easy to use, totally uncomplicated, without any features that could confuse her, like an answering machine. I also needed a good reception range, as my aunt spends quite some time in her back-yard and the previous Motorola phone didn't have a good reach. I got exactly what I needed. In addition to this: she is also hard of hearing, but by using the speakerphone, that problem got solved. Recommendation: if you need a telephone for elderly people, simple, unexpensive and efficient, you can buy this one (and not spend the ridiculous amounts they charge you for the Uniden phones)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good cordless phones

    Posted
    Linthelibrarian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This purchase was for my mom. She needed a cordless phone as her old one no longer worked. She also needed one without an answering machine. This works great, and I can hear her loud and clear. She uses it mainly on speakerphone because although she claims she is hearing just fine, she is not. Clearly, this phone is good for someone in denial, as mom is definitely losing her hearing. It does the job, and the price was right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone with limited features

    Posted
    Dtron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With less and less people using landlines, trying to find a good landline phone has become more difficult. But this phone was a reasonable price, and was quick to set up. Buttons are a good size as is the screen so you can see who is calling. It has a number of options you can change, including ringtone, but would have been nice to be able to assign specific ringtones to specif contacts. Also would have been nice to have a headset/earpiece socket/plug in. But for the price it does what it is supposed to do.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Phone

    Posted
    NordicSkiGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the money, you can't beat this phone set. I like that you can choose different ringtones, and the lighted buttons are a great feature. I'm also surprised at how often we use the intercom feature, and the phone has great range and works everywhere on our 1/2 acre lot. The only reason why I gave it 4 stars is because the sound quality is slightly muffled. It definitely doesn't sound as good as the Uniden it replaced, or the Panasonic we had before that. Those were good phones and I would've just bought new batteries for them if these AT&T phones weren't so inexpensive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Happy with this purchase

    Posted
    jimys
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great phone for a nice price. The sound quality is significantly better than I expected. My old land line phones had been dropped a thousand times, were hard to hear on and I couldn't walked very far from the line without getting static. The sales-lady at Best Buy recommended these. I'm glad I listened to her and paid a little more and not settle for the cheapest phones out there. She told me these AT&T phones were high quality. She is right. I can walk anywhere in our 2000+ foot home or the back yard and hear just fine. Couldn't be any more satisfied.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great deal on a cordless phone!

    Posted
    Rogue1
    • My Best Buy® MemberMember

    I received this cordless telephone a few days ago, and I'm really enjoying it. For the price, the features are great, and the sound quality of the main handset is excellent! However, I was disappointed that the handsets and bases are grey and WHITE, which does not match my decor. Silver and black would have been a much more versatile color combination! Secondly, the sound quality of the second handset is good enough, but not great, like the main handset. If this lasts as long as my previous AT&T phone (ten years), then I will be very happy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very clear voice and great extras

    Posted
    Margo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unlike a previous phone purchase ( a V-Tech) I was very happy to use my phones and not have to register the phones with the product company in order to use the product. I made the mistake with a V-Tech phone overlooking this process and ended up not being able to use one of the 2 phones as well as not being able to switch out the battery from one to the other ....again for failing the registration process. It's nice to own a AT &T phone and use it as I see fit. Love the clear voice and ease of caller ID, number storage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cordless phones for the money~

    Posted
    Dee49
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I give these cordless phones a 5 star rating…great sound quality, not too big or small, and the price is great. We mounted the base phone on the kitchen wall..fits perfectly, clearing up counter space and holds a charge for a long time. The 2nd phone is in our family room in the lower level of the home, & we love it…can multi-task perfectly with the cordless feature….thanks, AT&T for a great product! & BEST BUY, TOO! :-)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No talking ID

    Posted
    Katydid
    • My Best Buy® MemberMember

    First the negative. The description is incorrect. There is no talking ID or call waiting. It is somewhat confusing to set up. There are quite a few steps to get into the directory for setting up the ring count/tone, adding contacts, setting date and time. This is the most complicated phone I have had in regards to the set up. The positives:. Excellent and clear sound. Large lit screen and buttons. Nice ringtones and the ability to 'quiet' phone for designated times. The phone is a good size to hold in hand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great simple cordless phone

    Posted
    Zoar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is one of best Buy's entry level cordless phones, that offer multiple base expandability. I owned the other brand they sell, Vtech, and those phones started to malfunction after a few years of use, so I tried these AT&T phones. I've had good experience with previous AT&T phones so tried these. Good sound quality and range as far as I can see, although I haven't tested range yet. (going outside of house) But seem to work anywhere within my home. Seem solidly made.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly What my Mom wanted.

    Posted
    deanomites
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Basically, my mom still uses home phones and her old one from 15 years ago finally called it quits. So I decided it'd be best for her to get one for her bedroom and kitchen, so she wouldn't have to run so far to answer the solicitors phone calls ... yep, she still insists on picking up every call. Regardless, this was a great solution, works as advertised, and my mom loves it. Price was great too. Def Rec here!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great companion for a senior

    Posted
    Accountant
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Mom needed a new phone. No answering machine. No cell phone. No plan or contract. She’s a no frills gal and just wants to call the grandkids. This was perfect: a basic, functional phone with a ringer loud enough to hear from a couple rooms away and a lighted keypad, large enough to see without glasses. Thanks for carrying items for every customers needs. Not everyone needs the latest bells and whistles.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    BAD PRODUCT

    Posted
    Sumeet
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really bad product. I purchased it for my Mom. She told me, it stopped working after 6-7 days. Whats even worst is that I am on tour outside the country and by the time I will come back, return period will be over and I will lose 40$ for nothing. My mom is tool old to drive and do the return. This is the second time in 2 years, cordless phone I got from BestBuy went non-functional within 1 week. I am done with it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for the price. Lacks headset jack.

    Posted
    Esqreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a new wireless phone for my small business. After reviewing the "stars" this product received (while shopping in the store) I elected to buy AT&T phone. Great product for what it is designed to do. Clear voice, Caller ID and adequate storage for contact calls and clear speaker phone. It is missing a 1/8th jack for headset calls which is something I have used in the past and prefer. Other than the lack of headset jack, this is a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All the necessary features

    Posted
    Bird
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I didn't invest in a decent home phone initially because my cell phone had all the features I needed. But when I'm working from home I'd rather have a landline for meetings. In addition to being cheap in price and durability, my last phone didn't have a speaker nor two handsets. So I decided to invest a little more in a phone that had all of the functionality I needed. This one does and is more sturdy in general. I'm pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Want to stay connected but not too connected

    Posted
    DaDefStool
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for replacement for me old cordless from the 90's. I wanted something with caller ID, but could do without the annoyance of having to toggle through messages. This was a steal because I get two headsets for the price of one. Good range and not as uncomfortable on my ears as I thought it would be. All and all a great buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone

    Posted
    Marlon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These phones were a great addition to my home. Now that I have 3 floors I didn't want to have to climb up and down the steps to go answer or use the phone. Setup was simple and call quality is very good. Volume, caller I'd, speakerphone all work perfect. Paging helps to if you misplace any of them. They all synchronize together quickly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice phone for the price, but....

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a low cost landline phone that comes with one extension, so our expectation bar was set pretty low. That said, it's an AT&T phone, so we had a reasonable expectation of quality. It's actually a pretty nice phone for the money, but our only disappointment is that the battery charge for each phone is exceptionally low. Don't expect to talk long before the battery needs to be recharge.

    No, I would not recommend this to a friend