Customer Ratings & Reviews
- Model:
- A3BLK
- SKU:
- 6368928
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the A3 Bottom-Loading Bottled Water Cooler for its easy setup, cold water, and quiet operation. They appreciate the convenience of the bottom loading feature, self-cleaning function, and night light. While some customers have expressed concerns about the color of the unit not matching the product images and issues with the warranty, overall, customers are pleased with the product's performance and features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Color
Seems to function as described. Color is off.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery delayed a couple of times. Thankfully, the shipping packaging (box, padding, straps, etc.) was done well. Color of unit does NOT match the color of the image on Best Buy website/app—see attached image. The unit is basically all black, however, the upper section has a slight purple hue. May return because of the color issue—it doesn’t match the kitchen aesthetic. I did plug in the unit and it seems to function as described. (Note: I started pulling the clear protective film off after plugging it in—this is when I realized the color was off)
No, I would not recommend this to a friend - Cons mentioned:Color
Wrong model sent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the reviews were right. They will send you the wrong color model. I was able to return it without issues (reason for the 2 stars); however they could not guarantee the same thing wouldnt happen again if i tried to reorder. This was not an in-store item so returns can be a hassle; especially an item of that size. I didnt want to take a chance and go thru this again so decided not to try and re-purchase. Its a shame too cause BB was the only retailer offering the Black stainless steel color.
No, I would not recommend this to a friendBrand response from Water Cooler Expert
Posted .Hi Cjcastano,
We are so very sorry for that trouble that occured with you order and we apologize for any inconvenience this may have caused. If you would be willing to give Avalon a second chance to make it right, we won't let you down this time. Please contact our customer support team so that we can best assist you with you order and ensure that you recieve the correct color unit. You may contact our support team at 1800-256-0695 or by email at [email protected]. We appreciate your time and we hope to hear from you soon!
- Cons mentioned:Color
Sent the wrong cooler twice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that twice they sent me the wrong one cooler. But they were very nice at helping me return the items. I wanted the black stainless steel model and they sent me black. They need to change the color and model online, they show the black stainless steel and say its black stainless steel but it's not! Super disappointed.
No, I would not recommend this to a friend