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Customer Ratings & Reviews

Your price for this item is $89.99
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Customer reviews

Rating 4.5 out of 5 stars with 2329 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the BB-8™ App-Enabled Droid™ by Sphero's ease of use and fun factor. The product's movement, app, entertainment value, and design also receive positive feedback. However, some customers find the size and price to be less appealing, and have expressed concerns about the control, sound quality, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Fun
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    fun to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to get around. Head falls off. Bb-8 not always responds after 10 feet and app sometimes freezes or maybe just my phone, galaxy prevail. Would be better if BB-8 made noises and not from the phone and include camera inside eye to see where BB-8 is when roaming. Overall fun to play with and happy to have it. Also being a Star Wars collector. Would be cooool to see something like this for Star Trek also!!!

    I would recommend this to a friend
  • Cons mentioned:
    Size, Sound quality

    Rated 3 out of 5 stars

    Great Droid, but will get old quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this droid. I wanted it when they first came out, but figured I would wait hoping the price would go down. Well I finally caved in. While the droid is fun to play with at first, I got bored of it about 30 minutes into it. Granted I am an adult, but it seemed to have a wobbly head, not move the way I wanted, not move as smooth as I thought it would, and I wish the noises it made came from the droid and not my cell phone. It is a great idea and wish it was larger. I have the R2-D2 I bought years ago for the same price that is about 3 feet tall. I love that one to this day. This is a novelty item and I think I may return it. If they make some updates on it and make it larger, it would be a Real Winner!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best BB-8 on Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got the Hasbro BB-8 from Target, but that didn't work out very well so took it back, we had a hard time getting the Sphero at first so we also tried the Disney exclusive version which is much larger that goes off Voice commands, unfortunately no listing of voice commands comes with it so we have no way of getting to work other than pushing the button on top and having it roll a little. We kept it only because our son loves it. He loves the Sphero version even more though, we were hesitant due to the price but it has proven to be worth it as again our son loves it more than any of the others. Only drawback is the sounds come from the app on your phone instead of the actual BB-8. If you can afford the price which is steep, it is so much more worth it than the Hasbro version.

    I would recommend this to a friend
  • Pros mentioned:
    Fun
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun and cute for the star wars fan in all of us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price tag is hefty, so was my love for BB-8, and the heart won out in the end. Smaller than expected but endlessly fun, my only complaint was that if my phone's audio is other occupied then you cant hear his adorable voice

    I would recommend this to a friend
  • Cons mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    A lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun to play around with. Not quite as smart as it appears in the commercial and all the sound comes out of the app. It's also small. However, it is a neat little toy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I expected something coming from the droid not app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we love it It is our little cyber pet! When I got it I thought the sound would come from the robot not the phone app.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised. Would be nice if the sound came from the droid itself and there was a separate remote option. It is also a little overpriced in my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun little droid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Star Wars fan, this is almost a must buy. The droid connects with your smartphone (must have a smartphone or the droid is just a rock). The android app updated now, so you can control BB-8 with your voice (the iphone app always had this feature). You can set BB-8 on patrol, or you can directly control his movement. A few this that would make this even better: (1) a speaker inside BB-8. Currently, all the sound effects come from your phone. (2) the head is held on by magnets, and can pop off if you run BB-8 into a wall too hard. Stronger magnets would be ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Movement
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BB-8 works as expected.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this one as a special deal as a Deal of the Day, I believe, for a very low price. Had wanted one since seeing it some time ago. Just didn't want to spend the money of the suggested retail price. It charges with a USB cord. While on the charging stand it will sometimes move the head around as if BB is awake. Position his head where the three blue lights show up, point those lights towards you and it will appear as if he is looking around in your direction. Operating BB requires downloading an app. I have only downloaded it onto an apple device and it works fine. Was able to play one of the movies that interacts with BB. It was fun to watch BB interact with the Star Wars movie but it was hard to hear his sputters and beeps over the volume of the movie. BB moves with his head staying upright. Controlling his movements takes some practice. It works as expected on hard surfaces like a wood or vinyl floor. The BB personality does come through via the movements and noises. I am very pleased. It stays right on my desk as a novelty item.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun! But needs updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who loves Star Wars more than life itself. She loves using it in her house especially with her cats around. But she does have some troubles letting it roam and controlling it. Also, with the sound only coming from her phone, it's a bit of a downer. But overall a blast to enjoy.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Fun toy, but not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very small and it doesn't make any of it's own sounds. All sounds come from your phone. It is responsive and fun to play around, but doesn't work very well on carpet. Not worth $130, but anything less than $50 is probably fair.

    I would recommend this to a friend
  • Pros mentioned:
    Movement
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such a fun little guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 7-year-old son and daughter for Christmas, but I have been playing with it just as much as them! It moves along pretty well, even when transitioning from the tile part of our floor to the area rugs. It's so cute the way his head pitches when he is going, it looks just like BB-8 in the movies. I wish it had a dedicated remote instead of using my phone but I suppose having it on the phone makes firmware updates easier. Also, the sounds come from your phone, not the toy itself. Overall we love this little guy. There are many videos online that show all of the different things he can do, check 'em out!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Droid You Are Looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB-8 is great! This little guy is fun to drive around. It had a little attitude too! There are some cool features built in on the app. The only complaint is that the sounds come from your phone and not from the droid. Besides that, if you like Star Wars, this little guy is worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great fun for young and old!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun to drive around. I am fortunate that most of my home is wood and tile floors because it does not work on carpet very well. Another thing, I wish they had put a speaker inside the droid itself. You only get sound through your device when controlling it.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sphero BB-8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a HUGE Star Wars fan, I wanted this item just as soon as I find out about it. I didn't buy it right away though, as the price was a bit much, plus it was very difficult to find, due to the overwhelming demand for it. But I later found it on sale at Best Buy and I had some My Best Buy Rewards to use, so I splurged and bought it. And I'm so glad that I did. It's a lot of fun, and my 2 young children enjoy chasing it around the house, LOL! Only complaint I have is that the BB-8 sound comes from the phone app and not the BB-8 device itself.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    $$$$$to most, but SW fan must have item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the little bb-8. Fyi: great toy, good display/charging stand & app control. Minor issue is all sound effect is thru ur tablet app controller & heat issue (has inApp monitor).

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fun fun! On patrol mode it makes a great buddy for my cat when I'm gone. Sound comes from your phone not BB-8 and you need to keep the app open and near BB for patrol model.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tons of fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best Christmas gift I've ever gotten. It would be cool if BB-8's sounds came from the toy itself instead of from my phone, but that's honestly the only thing I'd change about it.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very cute toy with good support for smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the design, colored really vivid and looks exactly like BB8 in the movie. Only thing is the remote control part is a little bit different than what's shown in promotion videos, for example, it is not that smart in terms of keeping running into objects on the floor, also the BB8 sound is actually coming from my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB-8 works great and is so cute. He's almost like a new pet. I was suprised that he lights up but his noises come from the app not actually him so that was the only disappointment.

    I would recommend this to a friend