Customer Ratings & Reviews

Not the best stop anytime go on top of a cord and doesn't follow the map

Suction is not good. Doesn't clean properly. Oveall not satisfied with product

This is bad product doesn’t work after 2 months we try everything to fix this but not working

App has bug that is not letting me creat account to start with. It just keep saying ‘email already exists’ despite me using new email id (literally created brand new). And when I use the same email Id to login by selecting ‘forgot my password’ to reset the password, it says account with the email selected doesn’t exist. It just frustrates for not being able to use the product I just bought and the best part is customer service deserves ‘no stars or even negative stars’ they cannot help but just keep you transferring to different people. HORRIBLE PRODUCT & SERVICE

Have bought several brands of robots with dual sweeping/mopping capabilities. By far this is the worst. I thought to try it since it was significantly reduced and liked the auto clean feature but was dupped as this thing requires constant attention and manual pickup to reroute when it gets stuck constantantly near couches. Regret the purchase…

Stupid app... Doesn't clean the entire house even though it maps out the entire house. Suction is terrible

Not as good as I had hoped. I didn't even want to try the mop. Returned it after 2 days

After reading the description, I was looking forward to getting this vacuum cleaning our house, however, was greatly underwhelmed by both the vacuum and mop features. It picks up only small amounts of whatever it rolls over, misses spots, and gets stuck. All. The. Time. I will be returning this, unfortunately.

My robut stopped working after a month I was told to call the manufacturer

Im already to order it. It doesn’t work. I would like change another one?

Do not recommend, it does not get the edges very well and the moping part doesn't even seem to work

Does not vaccum properly. Does not connect to Wi-Fi and has been a constant pain in the neck to make it work.

Doesn’t work worth a darn for pet hair. Leaves clumps of hair around the house instead of picking it up. Very poor performance. Waste of money.

For a machine that retails for over $1000 I'm extremely disappointed so far with my experience. Was super excited hoping for good results on the first clean however the side brush sweeper fell off 6 times within the first room from contact with basic objects, wall corners and trim. May have to severely limit cleaning areas with do not clean zones as it has gotten stuck near lamps, square boxes, and on the door mat. I was expecting something much better equipped to handle a small basic townhouse for the price.

Did not work well. Does not dump out when done… I have to manually dump out what was picked up.

Picks and chooses what it wants to pickup. Certain styles of tile affect the performance. Better at picking up dust than larger debris. Currently in the process of returning my unit to bObsweep after a month and a half of use.

Worked great for about 6 months, but started acting up after a software update, It no longer vacuumed in a straight line. It does head to the dock in a straight line though. Tried all the diagnostics with no luck. I recently contacted support as it now won't even charge and they tell me it's $40 to have it shipped back for warranty work. I haven't even had it for a year. So many reviews say they have good customer service. I disagree.

Does it clean? Yes. Surprisingly well. Dustin will vacuum for up to two hours- unlike most of its' human counterparts, and go under and behind furniture other methods often neglect. Even if you have just vacuumed Dustin will remove fine dust particles that aren't good for your health. If you let Dustin do most of your vacuuming he will impress with his ability to quietly create a healthier home environment. Is it easy to set up and launch? Yes. Very few minutes are needed before putting Dustin efficiently to work. Does it work well? Yes. Dustin maps your home (with no possible privacy issues were he instead using a camera) fairly accurately- allowing you to choose to clean everywhere or only selected areas. It can be easily controlled from your phone, will work until exhausted and then accurately find his re-charger.

Suction power low. Doesn’t pick up on uneven surface. Noisy

Bought on sale for $250 , original price was like 1200. Definitely not worth that much. The app is terrible. Had to keep reinstalling it to fix various different issues. Sweeps ok, doesn't mop that great. Wouldn't recommend.