Customer Ratings & Reviews

When it works he works fantastic sometimes it's map gets a little sketchy and he doesn't know where hes going..

I am a two time Roomba owner having purchased my last Roomba several years ago before self emptying and mapping options were anywhere near an affordable price. I was becoming tired of having a Roomba that blindly bumped its way around the house getting stuck several times per session and thought I would give Dustin a try. Wow! This has been an extremely pleasant experience. Set up was simple, Dustin was renamed, and Hairold set about mapping the house. I set up a few exclusion zones where Hairold could avoid the extension cords under the couch and to stay clear of the dog food bowls. Hairold expertly navigates all other obstacles on his own, expertly navigating in and around dining room chair legs and coffee table legs. I was only able to use Roomba in one half of the house because the other half was full of obstacles where Roomba would constantly get stuck. Oh, and I have the vacuuming set to high and Hairold is still quieter than Roomba. Not only is Hairold's motor/vacuum quieter, you don't hear the sound of consistent bumping into walls and furniture like I did with Roomba. I should point out that although Hairold is quieter during operation, the self-emptying process is a bit loud, but only for about 3 seconds. The only issue I had was that although Hairold has enough battery power to clean the entire first floor in one session, he picks up so much dog hair that the chamber gets clogged and won't self empty. This was easily solved by scheduling Hairold to clean two rooms then return to self-empty, clean the next two rooms then return to self empty, and finally to clean the last room before returning to self empty, charge and rest until tomorrow. Hairold has been running 5 days a week for the past 8 weeks without any problems. I haven't tried out the mopping function yet, but am very happy with vacuuming capabilities.

The bObsweep Dustin Self-Emptying Robot Vacuum & Mop has powerful suction, quiet operation, and impressive LiDAR mapping that ensures thorough, organized cleaning. I love its self-emptying dock, which greatly reduces maintenance, and its intuitive app that allows easy scheduling, no-go zones, and full control from anywhere. It performs especially well on hard floors, efficiently picking up dust, pet hair, and debris while operating quietly enough not to disturb daily life. With strong navigation, long battery life, and a sleek design, the Dustin offers excellent value and convenience—making it a favorite for homeowners who want a hands-off, high-tech cleaning solution.

I've had my Dustin (or Bluey as my 4-year-old named him) for about 3 weeks now, and I absolutely love it! We've had a few Bobsweep products over the years, starting with our Bobsweep PetHair Plus, which was a great start, but there's no doubt the technology has improved. The only thing we haven't seen on newer models that the first one had that we liked was the UV light for disinfecting. Otherwise, everything has been an improvement, from the quality of the parts to the ease of cleaning the vacuum. This new one takes that to a new level with the self-cleaning, which works very well, albeit a bit loudly for a brief moment. We also have a previous model, the Bobsweep SLAM, and that has been an amazing model as well. This one is similar, so it maps the whole house and does a great job at cleaning everywhere, and very thoroughly, even on the eco-power setting. It also fits under almost all of our furniture, even some low pieces. In addition to the self-cleaning feature, another new feature I love is the ability (in the app) to have the Dustin continue cleaning the floor if his battery dies before finishing the whole floor. With that setting, he goes back to his dock, charges, and returns to clean any missed areas. The self-cleaning bin is a bit big, especially compared to the small charging dock of the SLAM model, but that's the price to pay for self-cleaning, and we just found a nice out of the way spot for it. On top of the performance and quality of the product, I can never say enough good things about the Bobsweep customer service. I've communicated with them several times throughout the years, and the responses and help have always been 5 stars! I had to use them more in the beginning, because honestly, the parts on the first PetHair Plus model we had didn't always last too long. But I have yet to use them for the SLAM, which we've had over a year, or the Dustin. I will be sticking with Bobsweep for all my robot vacuums for the foreseeable future!

Pros: Easy and straightforward to setup - connects to your network relatively quickly. Cons: Every 30-60 seconds an error code is thrown and it stops cleaning. This has made the unit completely inoperable. I suspect I have a defective unit as it is brand new.

good quality, but not enough strong that I need. Not effective. I must clean my floor after vacuum. This is not good. Another model from another manufacturer is better.

I seems like we have had almost every robotic vacuum that has ever been made. Most of them roam around the house using sensors or cameras to avoid obstacles and getting stuck. Each version seems to get slightly better but none compare to Dustin. Dustin upgrades robot vacuums in a way similar to when your flip phone was replaced by the smart phone. Dustin maps your house using a type of radar (multiple maps can be stored). He uses these maps to ensure that he hits every spot. The app displays the maps and allows you to name rooms, create no mopping areas, and no sweep zones (see picture). These features eliminate almost every case of the unit getting stuck. The scheduling allows the user to choose rooms to clean and stores a report of his actions (see picture). Lots of stuff comes with Dustin. Spare filters, bags, etc… (see picture) The base contains a high quality vacuum bag that we’ve never had to replace. We just dump its contents inside it into the trash weekly. You can schedule the unit to empty the bin or do it manually. We prefer it manually so it doesn’t wake us after Dustin’s late night cleanings. One of the biggest improvements is the mopping attachment. The dust bin has a reservoir for water and a small clip-on cloth attachment, rather than having to change out the dust bin with a separate mopping one. We have yet to discover all the new features but Dustin has far exceeded our expectations. The only downside is that Dustin isn’t inexpensive at $1099 retail, but a great value if you can get him on sale

I was excited to receive my Dustin today. Opened the box and found that someone elses disgust was already on the vacuum. Closed the box right back up (after snapping photos) and will be returning.

Recently, upgraded our Bobi Pet Robotic Vacuum to The Dustin Self- Emptying Robot Vacuum. Our family has two kids, a long hair cat and our newest addition a golden retriever. Needless to say it’s a must in our house to have a robotic vacuum! Dustin definitely has some noticeable upgrades that I love! First, he vacuums the perimeter of the room and then goes back and forth in a sections until he clears that room. I saw crumbs coming from under my baseboard that Dustin was sweeping out/ picking up. Dustin is very quiet and is very good at finding its charging station. The self emptying feature is the only part that is loud, but this is over in seconds and or can be turned off. Our old vacuum didn’t understand that there was feet in front of it, and would come vacuum your feet. Dustin definitely doesn’t run over any feet! I find cleaning Dustin is also easier and very easy to remove parts. I am glad we continued to stay with bObsweep! They truly have the best customer service/ warranty.

I don't normally write reviews unless I reall like a product and Dustin is great! He does a good job helping me keep my floors clean. I just used the mopping option for the first time and was happy with the shine the damp mopping left on my floors. I dont think it is meant for very dirty, sticky floors but my hardwood floors are oil treated so I used the lowest performance level and it shined them up. I set the performance to high for vacuuming. My home is 2660 sq ft. and Dustin goes back to his station once, recharges and then finishes the rest of the house. I dont think any of the robot vacs will work well on shag carpet (i dont have any), but he does a good job on my large area rugs in my living room and entry. The mapping program is great, especially when I only need to clean one room or send Dustin to clean a small area. I especially like the self emptying feature, my old robot did not have it. The app is very user friendly too. I would highly recommend Dustin. It is a great addition to my housecleaning crew (I happen to be the only other employee!!).

This vacuum is a game-changer for anyone seeking a hands-off cleaning experience. The standout feature for me is the advanced LiDAR navigation system, which maps your home with impressive precision. It ensures the vacuum efficiently covers all areas without missing spots or retracing the same path unnecessarily. Unlike other vacuums I’ve used (looking at you, Roomba), this one almost never gets stuck, even in tight spaces or around furniture legs. Another huge plus is the self-emptying base, which makes maintenance incredibly convenient. The vacuum automatically empties its dustbin into the base after each cleaning session, so you don’t have to worry about frequent emptying. This feature alone saves so much time and effort. In terms of overall performance, it handles pet hair, debris, and dust effortlessly. It’s also quiet and intuitive to use, with an app that allows for customized cleaning schedules and zone targeting. If you’re looking for a vacuum that combines smart navigation, reliable performance, and minimal intervention, this is a fantastic option. It’s far superior to most of its competitors, including Roomba, in terms of efficiency and ease of use. Highly recommend!

This will be our 3rd bObsweep robot vacuum cleaner and is the best so far. Really love the self emptying aspect. That feature is loud but is over quickly. So many great features with this product from the mobile app to control the cleaning schedule, the mapping technology, and ability to control the vacuum suction power. Also for lager homes has an auto resume if the battery runs out prior to finishing. We stay loyal to bObsweep partly for their great products and mostly for their awesome customer service! If bOb ever has an issue customer service is always very responsive with a multitude of options from repairing to potential upgrades when available. Most products these days do not offer that kind of service.

Amazing. Hands down the best robot vacuum I've had. Background: I've used Roomba's, I've used Deebots. I've used no-name generic vacuum robots from Amazon. And this is BY FAR the best I've had. Moral of the story: You get what you pay for. And this is worth it. What I like: Mapping of the house. Ability to divide rooms on map. Ability to schedule the entire area or portions of the area - and have multiple schedules. (The fact that I can clean high-traffic areas more often.). Ability to control the vacuum power (I have a corgi... and let me tell you, this little robot gets all of her "corgi glitter" - aka unending fur - without a problem). The ability to use the same robot as a wet mop. And to schedule different cleaning areas and times for mopping versus vacuuming. An amazing app - intuitive and easy to use. And the fact that this robot finds its way back to the charging station (none of my others could actually pull off that feat) is awesome. Oh yea. The fact that it empties itself - and I don't need to remember to do it after every cleaning. Full disclosure - this automated emptying is why I purchased the robot... and I'm so glad that I did. What I don't like: Nothing. Seriously, I can't come up with anything. I don't like about the robot. Bottom line: You get what you pay for. Don't screw around. Go for this best. And in my opinion, this one is simply the best. (My advice - Best Buy often runs sales on this robot. It's worth the full price. You'll be even happier if you get it on sale, like I did!)

I’ve been using the robot vacuum for a few weeks now, and I have to say it’s been surprisingly convenient. The best part is that it takes care of cleaning on its own, so I can focus on other things while my home stays tidy. The suction power is quite good for dust and pet hair, though it doesn’t always give a deep clean on very thick carpets. On hardwood and tile floors, however, it works really well. The sensors do a good job avoiding furniture, and while it sometimes gets stuck in very tight spots, it usually manages to get out on its own. The mapping feature is very useful since it cleans in a more organized way instead of moving around randomly. I also love being able to control it from my phone and schedule cleanings even when I’m not at home. The battery lasts long enough to cover several rooms, and the best part is that it automatically returns to its charging base when needed. Overall, it’s a great help for daily cleaning, keeps dust from building up, and makes it much easier to maintain a clean home without much effort. It doesn’t completely replace a deep cleaning, but as a complement, it’s really useful and worth it.

We were very happy to welcome Dustin into our home. He’s been a great little addition to the family and was very easy to house train. We really enjoyed the little announcement card that came with him. Initial startup and setup was super easy. I HATE reading pages of instructions and found the APP very intuitive. The LiDAR mapping is superior. I use Dustin on about 1000-1200 sq ft of LVP. Both the vacuum and mop function work great. I have avery thick oriental rug in and i but do not use Dustin on that carpet. Ove used it now for over a month and really like it. I’ve made custom schedules to vacuum twice a week and mop once. He’s a good boy!

As a previous robot vacuum owner of a different brand, I was hoping the Bobsweep Dustin would be good enough to know create a good map of my home, unlike my previous vacuum. I am blown away and thrilled with the accuracy of this and and precision model. It goes around furniture and obstacles with ease. It makes accurate maps with the push of a button it does not miss a single spot in my home. Bobsweep Dustin is a great Partner to anyone looking to save time and effort while maintaining a dust free floorspace. Whether you need a spot cleaned, a room cleaned, or the whole house cleaned, Dustin is a great Partner to get the job done right the FIRST time.

The Bobsweep, a true modern marvel, has found its place on our dark-stained wooden floors in Owens Cross Roads, Alabama. This compact robotic cleaner is not just a vacuum; it's a versatile mopping maestro, a powerful dirt-devouring dynamo, and a source of canine curiosity, all wrapped up in a sleek package as it glides and maneuvers with the elegance of a ballroom dancer, our furry friends follow, their tails wagging in sync with Bobsweep's rhythmic hum. They wonder if this innovative device is a friend, foe, playmate, or a peculiar intruder on their hardwood territory. The Bobsweep is not just a cleaning tool; it's a performance. It transforms the mundane chore of floor cleaning into a captivating show that could rival any entertainment. And what an audience we have! The dogs, our lovable skeptics, provide a lively commentary with their barks and quizzical looks. They trail behind it as if it's the pied piper of cleanliness, leading them on a merry chase from one room to another. But let's not forget the main act – the cleaning performance. On our dark-stained floors, the Bobsweep moves with purpose, its brushes tenderly caressing the wood, picking up every speck of dust and debris with a gentle yet firm touch. The mopping feature? A stroke of genius! It leaves a sheen on the floor that reflects not just the overhead lights but the sheer brilliance of this robotic cleaner's design. In conclusion, the Bobsweep is not just a household appliance; it's a centerpiece of home entertainment and a practical cleaning companion. It's the talk of Owens Cross Roads, our home, and the buzz among our canine companions. If cleanliness is next to godliness, then the Bobsweep must be the guardian angel of our floors, with a fan club of dogs to boot!

Dustin I bought Dustin on a black friday deal. I am like a kid with a new toy. I love Dustin. Watching him map the house, as he cleaned for the first time, was very entertaining. Once a map was created, I was able to create no sweep zones and no mop zones within the map to keep him from getting tangled up or running into something breakable or wetting an area rug. Yes thats correct Dustin can mop your floors! Dustin can create up to three different maps. In addition to following a schedule, Dustin can also be sent out to clean a designated room or area at any given time. I never thought I would use a robot vacuum, but I couldn't resist the price. Now I am so happy I did. I don't have to clean floors anymore!! Yes, I recommend this product.

My husband bought this because it was on sale and our Roomba i3 hasn’t been working properly anymore. We received the vacuum last week and the vacuum function has been working great. The app was easy to set up and Dustin mapped our home accurately. We have two small frenchtons that shed a lot and need something that can handle a ton of dirt and hair. We tried running the vacuum on low and found that it was a lot quieter than our Roomba and did a better job cleaning up the mess. In the past, we had to supplement the Roomba with our Tineco S11 because it just didn’t pick up everything. The Dustin definitely picked up more dirt. When I ran a light over the floor after vacuuming, the floor appeared clean. Dustin didn’t leave behind any debris. This was with the low setting. We turned on the medium and high settings to see how they worked but it didn’t seem like they were necessary for our floors. Maybe if we had carpet, these settings would be useful. They were a bit louder and much more noticeable than the low setting. One nice feature that we found was a self emptying bin. It seems to be working well but when the robot empties into the bin, it is a bit loud. According to the BObsweep documents, it should hold up to 1 gallon of dirt. We haven’t used the mopping feature yet but doubt that Dustin would allow us to replace our regular mop since the reservoir is small. It is a nice bonus feature though. One thing to note is that the rollers on Dustin have brushes on them. Because of this, they will need to be cleaned frequently. After 2-3 uses, my husband noticed the issue. My dogs had torn apart a stuffed toy and the fuzz from the toy stuck to the roller brushes. It was easy enough to clean. I do prefer the Roomba rollers because of the potential to get clogged. While we haven’t had the Dustin for long, I peaked at the cost of replacement parts on Bobsweep’s website. They appear to be reasonably priced and easy to order. They give you the choice of ordering a single part or rejuvenation packs. The parts seem reasonable especially when compared to genuine Roomba parts which tend to be pretty pricey. Since we purchased the vacuum at the steep discount, I’d say that the value is great. I can’t really compare to similarly priced models in the $1000 price range but for what we paid, it is far superior to similarly priced models. I’d say that it is superior to the Roomba i3 model but I’m not sure if it compares to the J5-j9 models since I haven’t tried them. If you can get the vacuum for a discounted price, it is definitely a great value and worth the splurge. Maybe it is for $1099 too. Definitely worth it to make my life a bit easier.

The best robo vacuum thus far I have owned. I loved it so much, that had to buy the second one for the upper floor. It’s super intelligent and easy to operate the device using the App. I have the audacity to say that this machine is heavily dependent upon the App. Once you figured out the use of the App and how to draw the map, the rest becomes automated. First step is the setup process that mostly involves the network connection to your local home WiFi. Then let the machine run around and map the floor plan. Then launch the app open the map to block the areas that Dustin might get stuck. From the map menu click on the scissors icon, then touch the area that you want to block the Dustin from entering the area that will get stuck in there. The map will drop a square box at the touch of your finger. Size up the square frame based on the area you want to block. Then click on the save option to save the map. You can also block the exact area whenever the vacuum cleaner gets stuck in a new area, then open the map to see the exact spot where it got stuck. Touch that area to drop the square box. If the area is too small for the square barrier, then you’ll have an option to use a line instead of the square barrier to block that particular area. You can change the size of the square box in any shape or size you want to block a particular area. I had many robotic vacuums in the past. I’ve never been so content with any previous ones, inasmuch as I’m happy with this little fella. The house floors are immaculate from dust. I don’t have to break my back twice a week to mop the floors. Dustin is an intelligent fella in its sphere and a good companion to have it in our home.