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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 321 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the Orb-i Self-emptying Robotic Vacuum Cleaner's great cleaning performance and powerful suction. The mapping and navigation features are also well-received, along with its low to moderate noise level. However, some customers have noted that it may not be the best option for homes with a lot of pet hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 321 reviews
  • Rated 5 out of 5 stars

    Best home device upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has been a huge upgrade. I had the iHome Juno and what an upgrade. I let it run about twice a day and the battery never runs out. It’s a great upgrade especially for the price!!!!! I have already recommended to friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I recommend it 100%. It's not noisy and has great suction power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in basement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I have it in the basement with the dogs and it does need some help removing the dog hairs but that’s understandable. Easy to manage and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Suddenly stopped working !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is amazing !!! It cleans well and gives you peace of mind. However, it stopped turning on after a firmware update since then it won’t turn at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Easy and Less Sticks the iRobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the hassle free vacuuming with this device. It is much better than iRobot after owning 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orb-i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to set up and use! Definitely good quality. A+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after vacuum a phone charger wire. No parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good before it broke. Vacuum got a hold of a charger wire and stripped the brush motor gears. Website has no replacements parts for the issue. I opened it up to see what was going on and broke the lidar connection port on mother board. So don’t open it up. Waste of money for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing BOB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second robot vacuum. I got another Bob, and I love everything about it, especially the color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bob the Bobsweep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mapping process was poor and it seems to run into furniture frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses so many spots returning we bought for ease and we have to go over with another vacuum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Suction power
    Cons mentioned:
    Hair collection

    Rated 4 out of 5 stars

    First Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this robot vacuum.. Wanted one without the mop feature & this has been a good one.. The mapping is great & it does a really good job.. Has impressive suction & cleaning ability.. Only 2 small issues, one, it has a hard time transferring cat & human hair from the vaccum to the stand.. Most of the time I have to take the chamber off & dump it myself.. The other issue is the brush roll gets totally clogged by my gf's long hair.. Every other use, I have to take the brush off & cut all of the hair out.. This is very annoying, they need to get the fins like Shark vacuums that don't get completely tangled by long hair.. Not a deal breaker but annoying enough to take away a star.. Wanted a robot vacuum I could let it go & just empty the base every month or so, not at all what happens.. A bit inconvenient, but still overall a good robot vacuum..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome RoboVacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our bObsweep (1 month of ownership). We upgraded to the bObsweep - Orb-i Self-emptying Robotic Vacuum Cleaner, with 100-Day Bin Capacity, 5000 pa Suction, & LiDAR Mapping - Chocolate after owning a cheap robovac from amazon that barely worked. The wifi connection would always disconnect and the mapping was clumsy. The Orb-i vacuums and empties itself everyday, and we have had no issues whatsoever. The app is simple and easy to use. The mapping is consistent and makes sense. Also, the chocolate color is beautiful: very sophisticated, yet not glaring. We are very satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 4 out of 5 stars

    Good little robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it up and running every other day for couple weeks. It does a great job cleaning and only has gotten stuck 1x compared to shartbot that hot stuck all the time. Only thing i dont like is the bag for the debris in base . Other systems are cleaner for dealing with emptying

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is much cleaner now. Easy to set-up, use quick mapping before having it run a clean cycle; after it has done a full clean adjust the map. Like not having a mop so I don’t have to worry about water changes or it getting carpet and rugs wet. Cleans up after a hairy dog. Fairly quite.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good starter with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our first robotic vacuum, I wasn't sure quite what to expect, but overall it's been a good experience. The setup was straight forward and the app is easy to use, though not always as flexible as I'd like. We have 3 cats in the house, so fur is definitely a noteworthy concern. I initially tried having the bot empty every other time and be at low suction to keep the sound down. It needs emptying every time, and turning up the suction didn't hurt the nose levels too much. Going back and forth from rugs to hardwood can leave bits at the transition just because of how the sweeper is aligned. Overall satisfied for a first time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level

    Rated 2 out of 5 stars

    Just vacuum, please.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was on sale from nearly $500 to $185. As a former iRobot 6 Roomba (base model) user for 3 years, I needed to upgrade. I tried this company and discovered a few things in comparison : it's flimsier; the plastic is thinner. It doesn't have a handle to pick it up and move it. It's very tech dependant - apps, internal mapping, codes. You can't see the contents of what it picks up - which is important because it picks up lost jewlery, hair clips, "things" that might be wanted. BENEFITS: its much quieter, it can be used without going on apps or programing to alexa, and without "setting room zones" etc. If I just let the thing roam, it is basically remembering every room anyways - it has an internal memory. That being said, the company assumes my rooms look the same everyday, but this unit seems to just be vaacuming anyways. Lastly, it leaves beautiful patterns because on the rugs, and the first time it vacuumed up a cup of pet hair in 15 minutes, so it's powerful beyong my old machine. I was very close to returning it. The user manual doesn't tell you why things blink, but the best buy help chat girl did! I'm going to register the warrenty now, and use up my $185 worth of new vacuum. I have luxury problems, for sure. God Bless.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Surprisingly thorough on coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok - so we finally jumped onto the robotic vacuum bandwagon. Got it out of the box, followed the quick start instructions and turned it loose after its 4 hour charge. We have a very odd shaped single floor home. We spontaneously decided to give this thing a go and didn't do any 'putting things back in their place' before turning it on. So it was definitely going to be a real life test run. After the first 10 minutes I was pretty sure we just blew our money as it was missing 'large' sections, stopping way short of walls, not entering entire rooms, but repeating itself in other sections. I was annoyed but didn't interfere with it and let it do its thing. However, I did check on it from time to time to make sure it didn't get stuck or die - it never did either. This thing IS AMAZING! It back tracked and got all the 'missed sections' in the middle of the room, it drove itself - almost directly - back to get other rooms it had 'missed' like it knew exactly where they were, and it hugged the walls (where it could) without scrapping them. It was fun to watch it navigate and go around items. After almost 3 hours it decided it was done - which impressively it was as it got all our rooms - and it drove itself straight back to its dock and cleaned itself out. Its also nice that after its run, you can go to the app and see what areas it cleaned.....and it ends up being almost a perfect floor layout of your home (minus of course where it couldn't get to due to obstacles)! I LOVE this thing. Its like having a pet that cleans up after YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is awesome. It does an excellent job of sweeping the floor and doesn’t miss any spots. The mapping is on point. The chocolate brown color is sharp. The self-empty part is quite loud, sounding like when you are at the end of an automatic car wash dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 4 out of 5 stars

    Solid Choice -wish app would update to be even bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well and it does clean in the matrix pattern. Nothing wrong really but I wish the app had more functionality… (this could be user error) because I have not spent tons of time digging around but I don’t see an easy way to share the vacuum with others in the family. Which means I have to be the only one that sets schedules or sends it back to home…(yes you can touch the buttons on it) but just saying sharing access in the app would be nice. It also doesn’t show you what areas it has done while it is cleaning. You can locate the vacuum but in other apps it shows a nice little path of where it has cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Little Helper Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Bob (Dustin) and he got to work right away. He started mapping our entire house with no issues. He made a clear difference with vacuuming all the dirt off the floor. As we live on a farm dirt makes it in the house a lot. Bob only got stuck once on one our son's toys. We helped him with that and he has not gotten stuck since. He goes back to his station when his battery gets low and when he needs to dump his bin. Bob is very independent and good at his job. He's our little helper.

    I would recommend this to a friend
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