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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Orb-i Self-emptying Robotic Vacuum Cleaner's powerful suction and thorough cleaning performance, highlighting its effective pet hair removal and ability to clean various floor types. The user-friendly mapping and intuitive navigation features also receive high praise, with users appreciating the ease of setup and app control. Many appreciate its quiet operation and the large-capacity bin, minimizing the frequency of emptying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 306 reviews
  • Rated 5 out of 5 stars

    Works great in basement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I have it in the basement with the dogs and it does need some help removing the dog hairs but that’s understandable. Easy to manage and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Suddenly stopped working !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is amazing !!! It cleans well and gives you peace of mind. However, it stopped turning on after a firmware update since then it won’t turn at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Easy and Less Sticks the iRobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the hassle free vacuuming with this device. It is much better than iRobot after owning 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orb-i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to set up and use! Definitely good quality. A+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after vacuum a phone charger wire. No parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good before it broke. Vacuum got a hold of a charger wire and stripped the brush motor gears. Website has no replacements parts for the issue. I opened it up to see what was going on and broke the lidar connection port on mother board. So don’t open it up. Waste of money for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing BOB!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second robot vacuum. I got another Bob, and I love everything about it, especially the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Suction power
    Cons mentioned:
    Hair collection

    Rated 4 out of 5 stars

    First Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this robot vacuum.. Wanted one without the mop feature & this has been a good one.. The mapping is great & it does a really good job.. Has impressive suction & cleaning ability.. Only 2 small issues, one, it has a hard time transferring cat & human hair from the vaccum to the stand.. Most of the time I have to take the chamber off & dump it myself.. The other issue is the brush roll gets totally clogged by my gf's long hair.. Every other use, I have to take the brush off & cut all of the hair out.. This is very annoying, they need to get the fins like Shark vacuums that don't get completely tangled by long hair.. Not a deal breaker but annoying enough to take away a star.. Wanted a robot vacuum I could let it go & just empty the base every month or so, not at all what happens.. A bit inconvenient, but still overall a good robot vacuum..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misses so many spots returning we bought for ease and we have to go over with another vacuum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Noise level

    Rated 2 out of 5 stars

    Just vacuum, please.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was on sale from nearly $500 to $185. As a former iRobot 6 Roomba (base model) user for 3 years, I needed to upgrade. I tried this company and discovered a few things in comparison : it's flimsier; the plastic is thinner. It doesn't have a handle to pick it up and move it. It's very tech dependant - apps, internal mapping, codes. You can't see the contents of what it picks up - which is important because it picks up lost jewlery, hair clips, "things" that might be wanted. BENEFITS: its much quieter, it can be used without going on apps or programing to alexa, and without "setting room zones" etc. If I just let the thing roam, it is basically remembering every room anyways - it has an internal memory. That being said, the company assumes my rooms look the same everyday, but this unit seems to just be vaacuming anyways. Lastly, it leaves beautiful patterns because on the rugs, and the first time it vacuumed up a cup of pet hair in 15 minutes, so it's powerful beyong my old machine. I was very close to returning it. The user manual doesn't tell you why things blink, but the best buy help chat girl did! I'm going to register the warrenty now, and use up my $185 worth of new vacuum. I have luxury problems, for sure. God Bless.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Surprisingly thorough on coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok - so we finally jumped onto the robotic vacuum bandwagon. Got it out of the box, followed the quick start instructions and turned it loose after its 4 hour charge. We have a very odd shaped single floor home. We spontaneously decided to give this thing a go and didn't do any 'putting things back in their place' before turning it on. So it was definitely going to be a real life test run. After the first 10 minutes I was pretty sure we just blew our money as it was missing 'large' sections, stopping way short of walls, not entering entire rooms, but repeating itself in other sections. I was annoyed but didn't interfere with it and let it do its thing. However, I did check on it from time to time to make sure it didn't get stuck or die - it never did either. This thing IS AMAZING! It back tracked and got all the 'missed sections' in the middle of the room, it drove itself - almost directly - back to get other rooms it had 'missed' like it knew exactly where they were, and it hugged the walls (where it could) without scrapping them. It was fun to watch it navigate and go around items. After almost 3 hours it decided it was done - which impressively it was as it got all our rooms - and it drove itself straight back to its dock and cleaned itself out. Its also nice that after its run, you can go to the app and see what areas it cleaned.....and it ends up being almost a perfect floor layout of your home (minus of course where it couldn't get to due to obstacles)! I LOVE this thing. Its like having a pet that cleans up after YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power

    Rated 5 out of 5 stars

    Little Helper Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Bob (Dustin) and he got to work right away. He started mapping our entire house with no issues. He made a clear difference with vacuuming all the dirt off the floor. As we live on a farm dirt makes it in the house a lot. Bob only got stuck once on one our son's toys. We helped him with that and he has not gotten stuck since. He goes back to his station when his battery gets low and when he needs to dump his bin. Bob is very independent and good at his job. He's our little helper.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It's good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum itself is great; much quieter than ones we've had in the past! I like the self emptying option, too. My only beef with it is that I didn't see anywhere when researching it that we had to have a specific type of WIFI ghz to connect to the app, so I've had to do a lot of extra work with our internet provider to change the ghz which has been a bit of a headache. That being said, it works without the app but I can't access the fun added perks yet. I recommended it to my mom and she just bought one too!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Noise level, Suction power

    Rated 5 out of 5 stars

    Bob is now my favorite robo-vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-levels of suction which is plenty strong enough to lift my 10-year old carpet fibers, quick mapping, easy to setup on 2.4 GHz wifi, quiet, easy to find on live-action map when it experiences physical errors, logical cleaning pattern makes for a pleasant finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome RoboVacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our bObsweep (1 month of ownership). We upgraded to the bObsweep - Orb-i Self-emptying Robotic Vacuum Cleaner, with 100-Day Bin Capacity, 5000 pa Suction, & LiDAR Mapping - Chocolate after owning a cheap robovac from amazon that barely worked. The wifi connection would always disconnect and the mapping was clumsy. The Orb-i vacuums and empties itself everyday, and we have had no issues whatsoever. The app is simple and easy to use. The mapping is consistent and makes sense. Also, the chocolate color is beautiful: very sophisticated, yet not glaring. We are very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but we're happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, we're pleasantly surprised by this device. We were skeptical that any robot vacuum would be useful for us, so we took a chance on the lowest priced one available. I want to say that bObsweep's marketing strategy really turned me off from this brand. I see them all the time on Deal of the Day, often discounted 80% or more, which tells me that the "original" price isn't realistic at all. The list price matches what's on bObsweep's web site, so I blame the manufacturer for this and not Best Buy. It's not a good look for either, though. We have a relatively small area that we want Orbi to clean; just a living room, kitchen/dining area and hallway. At this point we're keeping the doors closed to bathrooms and bedrooms off the hall. There's no carpeted area except for a doormat in the living room. We have one German Shepherd dog, and it's a farmhouse so it's easy for dirt to get tracked in. Orbi's instructions tell you to find an unobstructed area for the charging station. We didn't want to keep it in the hall so it's placed in an area that has furniture fairly close on either side. It's an irregular space with about a 2-3 foot gap, but Orbi hasn't had any problem getting back to the base station after any of its runs. Early on, the spinning edge brush came off when it got caught under a table leg. When I put it back on, I pressed until there was a much louder "click" than I'd heard when I first installed it. After that it hasn't come off again, though there have been a couple times when it got tangled up with something that stopped it from spinning. When that happened the Orbi stopped until I cleared the problem. On the first run, Orbi found plenty of dog hair in corners and under furniture. When it returned to the charging station and tried to self-empty, it was too clogged with pet hair and I had to remove the dirt container and empty it out myself. Several days later it again alerted us to a clog when it tried to self-empty. This time the built-in dirt container on the vacuum was empty, but there was a clog in the tube leading to the dirt bag inside the charging station. I could see the clog because the tube is transparent, but I couldn't reach it easily. I finally dislodged it with a long cable tie. It would be helpful if bObsweep included a flexible tool for cleaning this area. Aside from these two incidents, though, all the functions have worked well on its daily runs. Before Orbi, there were always little clumps of dog hair hiding in corners and under furniture, and we could usually feel grit on the floor when we walked around barefoot. These are now gone. We have it set to run each morning, and we do minimal prep work ahead of time: picking up the dog toys, making sure doors are closed, and stacking chairs so it's easier for it to clean under our table. Overall, we've found our floors are noticeably cleaner day to day and we're happy with our purchase. The device seems reasonably well made and it's been working better than we really expected.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation, Suction power

    Rated 5 out of 5 stars

    Welcome home Bob

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Ai robot vacuum. A nice improvement over the models that bump into everything. Good power (adjustable to 3 suction levels). Good mapping. Automatic emptying is nice. You can have a map for each floor of your house and move bob from floor to floor. Uses a Hepa filter which is nice. At $200 you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Automatic vacuuming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate vacuuming and this guy certainly takes care of that for me. My house has several floor types with different heights and this guy has no issues navigating them. He even fits under my furniture really getting all those spiderwebs and dust bunnies. This vacuum has certainly made a difference in the dog hair piles that accumulate around the corners. I’ve named mine Wilber since he is a hungry little piggy that eats everything in sight!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 4 out of 5 stars

    DONJUANTAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little robot that could… works wonders, cleans well but does not mop. Strong suctioning and cleans/empties it self.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! gets around everywhere. It gets all the carpet areas and hardwood floors and picks everything up. Its great walking downstairs and seeing my floors vacuumed, one less chore to worry about because i have it scheduled to do its thing when we are all alseep.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Very happy! Works better than my Roomba ever did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it! The lidar discovery run worked fantastic, scanned room without running into anything. App is better than others. Nice job picking up daily seed mess from parrots.

    I would recommend this to a friend
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