Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.3 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 140 reviews
  • Rated 5 out of 5 stars

    BOBSWEEP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep (we call him Hamisi) does a fabulous job. He is a very hard and dedicated worker. If he keeps up the good work. We might get him a friend to help him around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far after 3 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for 3 months now and Loving it. Works great compared to my old neato one. I haven't used the mop yet but I do use this on 2 floors of my home and have separate maps for each which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for dogs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, consistent in what it picks up the app is user friendly. The machine can run as much or as little as you want it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to lighten the load with housework. Wish I had this before now as it does a great job picking up pet hair/etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my “BOB”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way this Bob does such an amazing job. Looks like I’ve mopped after I sweep. Got to try the mop function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the robot. It’s great and easy to install and use. Highly recommend to anyone looking for a smart vision robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. If you are adding to Alexa make sure you to follow the instructions from another review to connect! Worked like a charm for me. Also easy to map the rooms in the app. And was easy to clean up the rubber brush when it encounters something sticky. :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Good but only if it’s on sale.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapped really good, the LIDAR scanner makes it so quick and easy to map out, especially with detecting objects around it. Didn’t get to try the mopping feature, and only had it for like 4 days. One of the primary parts of it broke, and I mean broke within a week of usage. Had to exchange it with a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and picks up pet hair better than my last robo vac- the mop option keeps dust down even better for allergy sufferers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It it really smart. The map it created is accurate. It cleans every corners and edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mapping feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few robot vacuums and this one is by far the best. It does a good job with mapping and we have been very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better for households without multiple animals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for my household. However, with 4 cats it struggles to keep up. I’d imagine if I had only 2 it wouldn’t get caught up so easily. I got it on a great sale, would have returned if I paid full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum but MIA mopping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the vacuum on area rugs and LVP floor. My GSD dog hair does clog it. But that has stopped now that i run it daily. At first i used lowest suction power setting. Now i use medium. I have not successfully used the mop feature. I set the no mop areas and it didnt work. Contacted them for help and no help yet. I did get this on sale and used rewards dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, easy to control on the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Such a great purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love that it mops & sweeps at the same time. Im still learning about it, but wish it got right up against the edges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever i used…very less sound and works perfectly.It vaccum and mop neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. We have a large pit bull inside that sheds a lot. I have Bob set to run 2:30am & I get to wake up to a clean carpet every morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I had Roomba for years and took a chance with this product. Not disappointed, the self emptying feature and the mop feature are exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price,Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product.Highly recommend.Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works so well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four dogs and this works so good especially on hard floors!! It was easy to assemble, and the app is user friendly. It’s not too loud, and it learns your floor plan quickly. Absolutely would buy again and would recommend it to others too!

    I would recommend this to a friend
Sponsored