Customer Ratings & Reviews

I had the previous model which worked great for many years until scanning a shipping label and the label getting stuck under the roller. This is exactly like the previous model but faster. Great printer.

Nice compact printer/copier that is fairly easy to understand.

Wireless printing is slower than wired printing, but being able to print wirelessly and to AirPrint from Apple devices is worth the wait. I bought Brother, because I have had good luck with my two prior Brother printers.

Great device that focuses on what an all in one should do instead of jazzy screens. It prints well, was easy to setup, and quickly connected to WiFi. It is a little noisier when printing, when but not terrible. It’s perfect for my occasional printing at home without having to worry about expensive ink cartridges drying out.

great printer/scanner - highly recommend - quiet and efficient

Purchased this to replace a less than 2yr old dead DCP-L2550DW. The motherboard was dead, apparently a common issue with Brother printers. Purchased this DCP-L2640DW with an extended warranty. I am a System Administrator since 2000, and I've installed, fixed and administered 1000's of printers and always had good luck with Brother printers. Some how my DCP-L2550DW only lasted just shy of 2yrs. So about this new printer, it does not share the same consumables as other models, and its the same exact size as my old DCP-L2550DW. Functions are the same as well. Driver package is a bit like HP where they load ads about their toner service. I like the mobile app that allows you to scan to PDF easily, then you can either email, save to your cloud storage service, or text the file. HOWEVER my issue with this is the scans using the sheet feed are always about 5 degrees to the right. Its crooked!! I opened a ticket with Brother support and no one reached out, not by email or phone, but I did get the survey email. I am not happy about this! Printing is normal, you will not be amazed unless you're coming from an inkjet printer. Speed is on par with a base model laser. Overall I am not impressed with a newer model of the one I am replacing, and not happy with Brother's lack of support and poor customer service.

⭐ Overall Performance: This is a solid, reliable black-and-white printer with great everyday performance — it prints fast (up to ~36 ppm), delivers crisp, professional text output, and handles copying + scanning well for its class. People who print a lot of text documents really like the consistency and speed.

This printer works amazing. I use it from my computer and my phone.

Fast printing, long last ink cartrage, and good print quality.

So far so meh. Prints good enough. It does occasionally pull extra paper.... And the scanning bed is a little confusing as far as even if you line things up with the marks... As in it should be in the safe area but somehow isn't... And when it comes to the wireless, though I've read all kinds of horror stories... It definitely, even when I turn off sleep and all of that it likes to have issues connecting to my phone sometimes, Even after waking it up manually... phone is updated Android for reference. So expect some frustration. I bought it because I needed to scan some documents, make a few copies, and it did that.... I also scanned my ID front and back on the one piece of paper, that was neat... That was where the alignment marks and not getting the complete thing started... And who's followed up by manually scanning a document with similar issues. Yes I read the manual, yes I went online and made sure it was updated, which my printer did do an update. But it did make perfect copies using the auto feeder at the top, which was another reason I bought it! And I did not overfill the paper tray, and adjusted all the holding tabs, but several times I've got extra paper, like the extra periods in this review. ;⁠-⁠)

Great for my needs! I like printing fast and black and white and this is exactly my choice!

Magnificent! We love the printer and it is much more modern than the last Brother we had, which was not wireless. This one is so much better!

This has been an excellent printer. Setup was relatively easy but it did take a few tries before I succeeded. It was priced comparable with other models but I went with the Brother because of the high ratings by Consumer Reports. I chose Best Buy because they always provide excellent customer service.

If you’re looking for a no-nonsense, high-performance black-and-white laser printer with scanning and copying capabilities, the Brother DCP-L2640DW is a top-tier choice. It’s built for productivity, and the Refresh Subscription adds a layer of operational ease that busy professionals will appreciate.

We have larger versions of this at work so I got this one for home. It's been very helpful. Being able to print from an iphone is awesome. You send it to the printer via wifi and out it comes.

Excellent printer for the money. It took a little longer to setup, but it works great.

This printer replaced another Brother printer that was damaged due to lightning. The employees at Best Buy could not have been any better. They were fantastic. I had an extended warranty and they happily replaced the dead printer.

I replaced my Canon inkjet printer with this faster Brother 3-in-1 Laser printer. I was so tired of the inkjet's printer heads getting clogged, having to add ink, dealing with old ink, and then the slowness. Installation was really easy with online directions.

The only complaint I have is that it doesn't stay connected to the wifi and often will cancel a print job part way through or won't print at all. Works well for what we need overall.

Over the course of my 70 year long career I've owned many printers. This printer is by far the best B&W printer I've ever owned or used. It is reliable, simple to use and, best of all, easy on the pocket book.