Customer Ratings & Reviews

Brother makes great printers that last forever. This one proved to be a pain to connect and install on my Windows laptop via WiFi and even more of a pain to install on my wife's Chromebook. Once installed its a great printer, copier, scanner and is very fast printing.

We have for years been HP printer owners so when the last one died after only 5 years of very little use, I went to replace with another HP. I bought one of similar size as the one that died. Customer support was HORRIBLE and after one week of use my husband said the black ink needed replacement cartridge, there are 4, one is black they each cost about $70. I can't afford ink replacement costs, especially weekly! I shopped and learned Brother to be reliable brand and learned that lazer cartridge lasts longer and costs less per page and has other benefits. Installation was a breeze thanks to their app and self installing. We've had it for about a month and all goes well. I'm very happy with this choice. My friend who is also HP user has switched to Brother as well for all the same reasons. I recommend this to everyone. Read the reviews, they are all good.

Easy set up. Quality printing and scanning. Very pleased with this purchase.

Thus far - about 3 weeks - i have thoroughly enjoyed using this printer. It prints quietly, quickly, and with crisp black result. Am still in a learning curve as this replaces a nearly 15 year-old injet printer; but am really thrilled at having a laser printer at so reasonable price!

After 12 years my Canon all in one printer finally quit printing. It wasn't worth the cost of repair so I began the stressful search for a suitable replacement in my price range. I sellled on two models so next came the selection of a reliable vendor. I decided on Best Buy for a couple of reasons: They had a good customer rating and they had the geek squad incase anything did go wrong. .When I checked availability they had both models and the store servive was kind enough to go over the differences. I chose the Brother model and also got the 5 year service contract for $35. So far the printer is working great and I hope it will for the next 8-10 years. Best Buy also stocks the replacement toner for the same price as the online suppliers including Brother. Ive bought several other products over the years at this branch abd have never had a complaint.

You can’t beat this laser printer for the price! It prints great and is super fast. If you need to produce a lot of black and white items, this is the way to go!

This copier and printer from Brother is for small office or home use. It was easy to set up. It prints really well. It does what I needed it to do. I know it is wireless, but it also connects directly with HDMI cable, which is how I use it. I was tired of using color toner which needed to be changed frequently. Black and white laser is an easy solution. I tried just the printer first, but found I wanted the copier as well, so exchanged for the one with the copier (only $30 more). Only draw back, it is a little heavy weight wise, but I don't need to haul it anywhere, so I am very happy with this purchase.

The printer speed is very helpful.Quite operation and WiFi connection is stable.

This is a very nice printer package. Great quality, crisp printing, and ink is clear, no smudging or muted tones. I like that i can print from my phone. Sooooo nice!! Happy with our purchase.

Nice compact printer/copier that is fairly easy to understand.

Great printer. Would recommend. Easy to use. Has many options

I had the previous model which worked great for many years until scanning a shipping label and the label getting stuck under the roller. This is exactly like the previous model but faster. Great printer.

Wireless printing is slower than wired printing, but being able to print wirelessly and to AirPrint from Apple devices is worth the wait. I bought Brother, because I have had good luck with my two prior Brother printers.

Purchased this to replace a less than 2yr old dead DCP-L2550DW. The motherboard was dead, apparently a common issue with Brother printers. Purchased this DCP-L2640DW with an extended warranty. I am a System Administrator since 2000, and I've installed, fixed and administered 1000's of printers and always had good luck with Brother printers. Some how my DCP-L2550DW only lasted just shy of 2yrs. So about this new printer, it does not share the same consumables as other models, and its the same exact size as my old DCP-L2550DW. Functions are the same as well. Driver package is a bit like HP where they load ads about their toner service. I like the mobile app that allows you to scan to PDF easily, then you can either email, save to your cloud storage service, or text the file. HOWEVER my issue with this is the scans using the sheet feed are always about 5 degrees to the right. Its crooked!! I opened a ticket with Brother support and no one reached out, not by email or phone, but I did get the survey email. I am not happy about this! Printing is normal, you will not be amazed unless you're coming from an inkjet printer. Speed is on par with a base model laser. Overall I am not impressed with a newer model of the one I am replacing, and not happy with Brother's lack of support and poor customer service.

Excellent printer for the money. It took a little longer to setup, but it works great.

Magnificent! We love the printer and it is much more modern than the last Brother we had, which was not wireless. This one is so much better!

Great device that focuses on what an all in one should do instead of jazzy screens. It prints well, was easy to setup, and quickly connected to WiFi. It is a little noisier when printing, when but not terrible. It’s perfect for my occasional printing at home without having to worry about expensive ink cartridges drying out.

So far so meh. Prints good enough. It does occasionally pull extra paper.... And the scanning bed is a little confusing as far as even if you line things up with the marks... As in it should be in the safe area but somehow isn't... And when it comes to the wireless, though I've read all kinds of horror stories... It definitely, even when I turn off sleep and all of that it likes to have issues connecting to my phone sometimes, Even after waking it up manually... phone is updated Android for reference. So expect some frustration. I bought it because I needed to scan some documents, make a few copies, and it did that.... I also scanned my ID front and back on the one piece of paper, that was neat... That was where the alignment marks and not getting the complete thing started... And who's followed up by manually scanning a document with similar issues. Yes I read the manual, yes I went online and made sure it was updated, which my printer did do an update. But it did make perfect copies using the auto feeder at the top, which was another reason I bought it! And I did not overfill the paper tray, and adjusted all the holding tabs, but several times I've got extra paper, like the extra periods in this review. ;⁠-⁠)

We have larger versions of this at work so I got this one for home. It's been very helpful. Being able to print from an iphone is awesome. You send it to the printer via wifi and out it comes.

If you’re looking for a no-nonsense, high-performance black-and-white laser printer with scanning and copying capabilities, the Brother DCP-L2640DW is a top-tier choice. It’s built for productivity, and the Refresh Subscription adds a layer of operational ease that busy professionals will appreciate.