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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the HL-L2380DW Wireless -and-White 3-in-1 Laser Printer's print quality and ease of use. The wireless connectivity, affordable price, and inclusion of a scanner are also appreciated. Some customers find the printer's size to be a bit bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,081 reviews
  • Rated 5 out of 5 stars

    Best laser printer + all in one for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got sick and tired of my old inkjet printer and literally threw it in the trash and went straight to Best Buy for a laser printer. This Brother printer had the highest rating off all the printers there and was a steal for $99. Yes, it only prints in black and white, but for school and work this is all I need. Best part is I don't have to waste $50 on ink trying to get the thing to print like with my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    this printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent printer , easy install for imac ,iphone and ipad

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than an inkjet and worked well wirelessly, but was dead before the initial toner cartridge ran out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    GOOD OPTION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option If you want quality at good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As starting off in college, & having a dad that prints out quite a few times through out the week, this printer has helped a lot more than our 8+ yr old printer. The feature of it being monochrome is a big plus. The toner cartridge doesn't dry out as ink does, it's just a win win for the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this printer for almost a year now. The printer has worked well till now without any issues. I have it connected to the WiFi and can print from any device (computer or phone). Very good device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it, errors installing drivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous unsuccessful attempts at installing the printer drivers, I gave up and returned to Best Buy. Tried every different way I could think of to install the software but got a "difxdriverpackageinstall error = 10" message every time. And when trying to use the "add a printer" function from the Windows control panel I was not able to even print a test page. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal was great and we are happy to use it. Wireless wetting was not easy from one computer to another one (I had several computers) but still it is working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too soon to really comment on this product as printers show their true colors in later years. Documentation was lacking so I had to fiddle around to get it working and that's why the 4 star. Else it's been ok so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had hp printers in the past, decided on the Brother laser printer and glad I did. Much better printer with a much better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the double faced printing. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother printers are really awesome than HP or Canon. Used this printer for me for last two years. Bought again for my brother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect all-purpose printer for daily use, the toner is very affordable and easy to find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it a few times and it does a good job. This is my first time with both a wireless and laser printer and works well with my Itouch and Windows lapto

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for 1 year. Now it only prints or scans once after power up because It always disconnect from the network 1 to 2 minute after power up. Tested it with direct USB connection and found the same symptom. The only way to solve the problem is to power down and up before any print or scan job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit and great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it needs to and does it well. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend. They love it and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster printing rate compare to my old printer!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    Won't stay connected to wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great when it's connected to wifi. It only stays connected to wifi for 24 hours at a time. After that, you have to repeatedly type in the wifi password to make it work. Terrible design and horribly frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer 13 months ago. Two weeks ago it started printing all black pages on both sides. I contacted Brother Customer Service. There were very thoughtful and quick to response, but since the product was out of warranty (for just two weeks!) we tried to troubleshoot everything (cleaning the drum, changing the toner cartridge, everything). They conculded I had to replace my drum unit, since it was not working properly. I paid $150 for this printer, and the original replacement drum unit is $105. I bought the new drum unit and replaced the old one. I even used a brand new original replacement cartridge I had. But nothing...the problem remained the same, all black prints on both sides of the paper. So now I paid $255 ($150 for the printer and $105 for the new drum unit) for a printer that stopped working after 13 months of very, very low domestic use (I made less than 600 prints in those 13 months!). In sum, if you are looking for a reliable product that doesn't malfunctuion right after the warranty expires look elsewhere.

    No, I would not recommend this to a friend
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