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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2081 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the HL-L2380DW Wireless -and-White 3-in-1 Laser Printer's print quality and ease of use. The wireless connectivity, affordable price, and inclusion of a scanner are also appreciated. Some customers find the printer's size to be a bit bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,081 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Makes very good copies. Very fast. And 2-sided option works like a charm. I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two Brother printers. They are reliable and easy to use. If you want a black ink printer, this is a good one for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Seems to be just what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed. Really like the wireless options

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Brother black & white printer I've owned. The first one was great and I was very pleased with it but it did not have the copy function only the print function. I decided to replace it with one that would make copies. It's easy to set up, prints great and it's fast. I like the black and white vs the colored printer. The ink cartridges for the colored ink would dry out and it was very expensive to replace them. This is much easier on the pocketbook and I don't miss not having the color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up in minutes and wifi easy to configure in home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great all in one wifi laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great. Nice being able to print directly from my phone. Wifi is nice, all you need is power where you want to put the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to setup - Cheap and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Very easy to setup has all the features that is needed except for color. Works great and competitively priced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    I love this printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless printer. Excellent copies. Downloaded HammerMill free printing app - found it easier to use across multiple platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home or small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get's the job done for home or small office. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect printer, copier, scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did earlier review about the 2360 model which always seemed to have connection problems and the dreaded deep sleep mode. Returned it to Bestbuy and bought this model, Brother 2380 and have had no connection problems to my Windows 7 computer, iPad, Android phone, or Vista laptop. Excellent quality printing, and copying. Can't recommend this enough. Also, Bestbuy was hassle-free when it came to returning the 2360 model.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze.... it almost did it by itself! Easily connected to phone, laptop and iPad. Printing is fast and quite clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smitten with Brother Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Brother HL-L2380DW wireless black ink printer when our old HP Laser Jet crapped out. I had never owned a Brother product and carefully read reviews; decided for the price it was worth a shot. Set up was easy and it is now connected to 2 laptops on our home network. It is quick and pretty quiet. I especially like the option to scan/send directly to either laptop I choose, or to make a cc and send directly to printer. The resolution is very good. Overall, I'm really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Wireless access and double-sided printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase in store without researching first. My main criteria was laser printing and scanning capability. I was happy to learn that this device can print double-sided. What I was unhappy to learn is that it doesn't have an automatic feeder for scanning in multiple sheets. I haven't looked into it yet, but I'm hoping there is an optional piece of equipment I can add for multi-page scanning. I also need to find and review the documentation about initiating a scan from the printer itself. There is a digital display control pad that offers a scan option. It isn't intuitive to me how to make that work. The printer holds a lot of sheets of paper, but not a full ream. The print quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have same printer in Florida couldn't wait for HP to die so I could get this. Toner cheap wifi printing from Pad or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for black and white laser printer easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great print quality and easy start, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with a laser printer because I was tired of the expense of ink jet cartridges. My last printer seemed to die after the first set of cartridges "ran out" (dried out is more like it), and replacing them didn't get me printing again (apparently I had to nurse the print heads back to health). This printer was easy to get set up for wifi printing and I loved the speed and quality. That said, I am already getting low toner warnings when I have printed around 100 pages (I thought I was supposed to get 700 but the intro one apparently only provides 300 so we shall see...).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints good , small , in college so this was a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Brother is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old brothre laser died. I just got this one and setup was a breeze.had Joe old one for years never a problem. The only reason did not give 5 stars just got it. So far up and running and working perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer for printing and making copies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and works well. It makes copies and prints fine. It was easy to use wirelessly on the first try.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer. It was easy to hook up and it prints very clear. I can even print from my phone!

    I would recommend this to a friend
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