Customer Ratings & Reviews
- Model:
- MFCJ1205W
- SKU:
- 11136778
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer arrived with a broken blue ink. I contacted Best Buy. Ink was not replaced. Difficult to connect wireless. Purchased a cord to connect.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing broken ink and connection issues with your Brother MFCJ1205W and we understand your frustration. We'll be happy to help you. Please contact Brother customer service at https://www.brother-usa.com/support.
Not a duplex printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Printing on both sides is not duplex but rather you have to turn over the sheet manually and feed it into the machine again. Did not research it thoroughly before purchasing.
No, I would not recommend this to a friendDon’t buy it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months. When I try and copy something only a small portion of what I am copying ends up on the page. Can’t scan full document either.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing issues with your Brother MFCJ1205W not working properly. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
JUST NOT GOOD INFO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i live 30 miles from my store so i emailed for help about any additional acccessories so my printer could be used as soon as it was delivered it got here and it needed a cable from my computer leaving me to either drive there or buy one on line wasting gas and time or money to ship it that stunk! two more days wasted time and gas if BEST BUY WANTS TO BE A GREEN FRIENDLY COMPANY YOU SHOULD TRAIN YOUR FOLKS BETTER SO THEY CAN KEEP PEOPLE COMING BACK NOTHING GETS YOU MADDER THAN A NEW SHINEY PACKAGE YOU CANT USE TILL YOU ORDER THE STUFF YOU SHOULD KNOW I NEED THE COMPUTER IS 5 STAR SCOTT
I would recommend this to a friendBig let down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The reason for buying this product was because it was advertised that the ink is expected to last for up to 1 year. The sticker on the machine even states that you should be able to print up to 100 pages a month. I just printed for the 1st time and it was less then 50 sheets and the machine is out of ink. What BS. Don't buy this product unless you are ok with spending more money immediately. I am very upset that I now have to go out and buy more ink.
No, I would not recommend this to a friendBrand response from Brother
Posted .Up to 1 Year of Ink In-box is based on average monthly print volumes of approximately 100 pages at 60% black pages / 40% color pages in accordance with ISO/IEC 24711 using 4 cartridges provided in-box.
The MFCJ1205W comes packaged with LC404 INKvestment TANK Super High Yield Ink Cartridges. Actual yield of initial cartridges will be approximately 87% of replacement LC404 Series, due to ink system initialization. All replacement cartridges will provide approximate page yield stated in accordance with ISO/IEC 24711.
Wish I could get photos to show you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job and the ink is wonderful. The only thing is I did find out that when the time comes the ink is about $72.00. My other Brothers it was only $34.00 and yes I see this one is bigger.
I would recommend this to a friendPrinter doesn’t connect to alternate network
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this printer is not easy to set up. I work in IT and this is not intuitive at all. I anyways was able to connect it to my home Wi-Fi and iPhone as well as my laptop all wirelessly. All good - used it 2x then moved to my summer house and could not get it to connect to the new Wi-Fi network. So all in all a very expensive purchase considering I was able to print only 2 times. So frustrating……
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing wireless setup issues with your Brother MFCJ1205W machine after moving. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/173831
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
a printer i wanted to like
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed to return this printer because of jamming within months of purchasing it
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having some Jamming issues with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Cheap printer , no uSB port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No USB port just found out , decent printer but very basic
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us.
Please note the Brother MFCJ1205W has a USB Port that is located under the document cover. Below is a link that will showed you how to locate the USB Port.
https://support.brother.com/g/s/id/htmldoc/mfc/cv_mfc1205w/use/html/GUID-68C73675-91CD-42C0-B2BA-E16F657B43B1_1.html?c=us&lang=en&prod=mfcj1205w_us&KEY=usb%20port
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited getting it! Got it and everything seemed to go okay I guess, it wasn’t heavy, instructions were easy to follow! Once doing the whole opening, the product was defective. Never printed the ink test sheet or even got to connect to my phone! Had to return it!
No, I would not recommend this to a friendReasonable priced printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fancy or speedy. Cartridge won’t last long but not bad for the price you paid.
I would recommend this to a friendDon't buy!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box indicates 1 yr. of ink included in the box, NOT TRUE!! There was hardly any color ink. I've only printed one sheet and I'm almost out of ink. The print quality is not crisp either. The colors are dull. Plus we had to connect to the internet via cable because it would not allow a wireless WIFI connection. I would not buy this product.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing print quality and wireless setup issues with your Brother MFCJ1205W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Slower than an old dot matrix printer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real Piece of Junk! Extremely slow; colors are very feeble; black only is actually quite acceptable. Difficult to connect to my local network. I gave up after wasting hours trying because I was not willing to jepordize numerous other device settings in my house. Would not pair with my IPhone either. I'm returning it ASAP.
No, I would not recommend this to a friendCheap unit, but nice color quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low end. Rather chinsey construction. Paper drawer trash. I returned it and bought a HP upgrade.
No, I would not recommend this to a friend
Difficult laptop setup, easy mobile setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to setup on my phone. You can use the QR code in the instruction manual and it will take you to the App Store so that you can download the app. The installation was quick and setup took less than minute. To test the color printing I took a picture and printed it. A full page of color print took about 5 minutes to print. It was pretty slow but the print quality was very good. It prints very quietly. When you select a high resolution picture to print it does take quite a bit of time for it to get sent to the printer. The setup on a laptop was a different story. It took more than 30 minutes and I finally had to use the install printer feature on my laptop rather than through the app. It was a frustrating process to use the app which didn’t work. It also requires you to download multiple apps in order to fully utilize the software. I was able to print using the laptop but it was a tedious process to get it setup. It also has a scanner which scans very well. You are able to save those scans in the app on your phone. My opinion of the printer is this: it is a good printer that gets the job done. It is slow and setup on a computer is horrendous, but easy and fast on a mobile device. If you need a printer to print from a mobile device this is a great option. But that is it. It comes with the inkvestment program where when you start to run out of ink, it will notify the company and the company will send you replacements for one year. If you do a lot of printing, this is a great option and worth the money. If you do not print much then it is not worth the cost because of the hassle with setup.
I would recommend this to a friendDont buy this printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months and now it stopped working. Not happy.
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing issues with your Brother MFCJ1205W machine not working. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage. Stopped working after 1 use. Will not print at all.
No, I would not recommend this to a friendBrother printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY noisy!!! I had a Brother printer for years that I liked. This printer does not do double sided printing:( I do not like this printer!!!
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFCJ1205W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
We would like to hear more details to be able to better assist you. Our Brother customer support team is available to assist you directly at www.brother-usa,com/brother-support.
BROTHER
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good printer. I would rather pay a little more and get a much better printer.
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rarely Works
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd rather use a cheap $80 printer. I have had issues with this printer since the day I purchased it. For the price it is not worth the hassle. I am hoping to send it back to the manufacture for a full refund because the return window has closed with BB
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry that you are experiencing issues with your Brother MFCJ1205W machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support