Customer Ratings & Reviews
- Model:
- MFC-9340CDW-US
- SKU:
- 5101000
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the MFC-9340CDW Wireless Color All In One Printer for its excellent print quality, easy setup, and wireless connectivity. They appreciate the reliability and color printing capabilities of the printer. While some users find the toner to be pricey, they acknowledge that each toner lasts for a considerable number of copies.
This summary was generated by AI based on customer reviews.
New Product, old technology
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product just after release. It is wifi capable but under the specs they don't tell you that it ONLY supports 2.4g, not 5.0g. Even though 5.0g has been around for the past 5-7 years and this is "a new product". If you want to use high speed internet and this printer, you can't. I don't understand why Brother would do this. I found out the hard way after ordering and waiting a week for the product. Now it's back to the drawing board.
No, I would not recommend this to a friendDon't buy it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these for my office. They are both ink hogs, going through expensive cartridges like water. One has an issue on pick up of incoming faxes. It will take one page and cut off. The other flashed a "replace pickup roller" message, and still does, because Brother does not have pick up rollers available for these. Wireless hookup was impossible so both are cabled in to local desktops. I plan to give them away and buy different machines this month. I have had great luck with other Brother equipment, but these things are the red headed step children from a Brother with the bad gene pool. Don't waste your money. You will hate them.
No, I would not recommend this to a friendBrand response from Brother
Posted .Dear PropertyManager, It's so awful to hear you've experienced these difficulties with these printers; I can certainly imagine how frustrating this must have been. I'm so sorry that you've had a less than seamless experience through this and I assure you this is not at all what we strive for with our customers. It's very unfortunate you've had to spend what sounds like a tremendous amount of time and effort on reaching a resolution with this.
Despite the printers not working well for you, I do hope that in the future you'll allow us the opportunity to make things right and provide you with a more seamless experience, as it should have been from the get-go. If you ever need to reach out to us, please don't hesitate: https://www.brother-usa.com/brother-support
Horrible printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews because I wanted a good color laser to print photos with. This has the WORST color I have ever seen and I can't correct it. Also the scanning capability is awful - most of the time I can't connect to the printer to scan. It prints text and that is it. What a waste of money.
No, I would not recommend this to a friend