Customer Ratings & Reviews
- Model:
- MFCJ1360DW
- SKU:
- 11295786
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. A little slow at times but it prints beautifully.
I would recommend this to a friendBrand reliability
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand of printer. My last printer of this same brand lasted me 15 years. So I stuck with this brand to purchase a new printer.
I would recommend this to a friendAwesome Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. It’s easy to set up and easy to use, also very reliable and I am super happy!
I would recommend this to a friendSuper so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for new Imac 24" desktop. Had a few hiccups installing the hardware so called Brother customer service. They were easy to reach and fantastic.
I would recommend this to a friendGreat all-in-one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great home all-in-one! Highly recommended for a home office
I would recommend this to a friendNeeded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for my needs, don't print alot. Just few papers here and there.
I would recommend this to a friendGo Brother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Brother printer. It is easy to use and looks great! this is my second wireless Brother printer. Try one. You'll love it too. Happy printing!!
I would recommend this to a friendVersatile printer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile but large printer. Also, help was needed to do set up.
I would recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that help was needed to do set up with your Brother MFCJ1360DW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/MFCJ1360DW
Efficient printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good printer, cheap and efficient. Takes a bit to set up but overall has many features that help get the job done.
I would recommend this to a friendGood bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small printer that works for small office settings. Easy set up! It was an affordable option as well
I would recommend this to a friendLove my printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought brother printers in the past and referred it to a friend as well. Great product and the sales rep was so helpful.
I would recommend this to a friendMissing yellow ink cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set was missing yellow ink cartridge and caused delay in using printer
I would recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear your experience missing yellow ink for the Brother MFC-J1360DW. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to set up and use than my previous HP printer. Also able to print without going through the cloud.
I would recommend this to a friendPrinter review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features, but needs more information for set up.
I would recommend this to a friendPerfect for the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the family easy to sync to laptops yes let’s and phones for everyone to print from.
I would recommend this to a friendFrustrated Brother Printer Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried for 3 weeks and had 3 different incident contacts with Brother to try to get my MPC-J1360DW printer to work. Drivers won’t download properly and other issues. Frustrated…may return for credit and buy another brand
No, I would not recommend this to a friendBrand response from Brother
Posted .I’m sorry to hear your experience with Brother Customer Service was poor. If you’ll give us another chance, we’d like to make things right. Please contact us directly at:
https://www.brother-usa.com/support
Brother printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple basic machine. Setup was painless. Working great so far.
I would recommend this to a friendGood Basic All In One Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic all in one printer / scanner / copier. Good buy for the price.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was easy. The use is easy. I am printing from my phone and laptopn
I would recommend this to a friendPrinter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be better if it didn’t jam every 15-20 sheets. Also, the set up was awful. Otherwise it works well.
No, I would not recommend this to a friendBrand response from Brother
Posted .Thank you for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having paper jam issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/188610
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/188609
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/188722
Answer Link: https://help.brother-usa.com/app/answers/detail/a_id/188730
If you still have difficulties, please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCJ1360DW
