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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$159.36

Customer reviews

Rating 4.3 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 289 reviews
  • Rated 3 out of 5 stars

    Wireless ?????

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER could get wirelesss connection with either of our computers, Needed to buy cord to connect to one computer to the other one. So, ALL printing must go thru one compurter. that has been conected via cable to printer. Too much work

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I see you’re having difficulty with setting up the Brother MFC-J1360DW. Here is a FAQ that may help.



      https://help.brother-usa.com/app/answers/detail/a_id/179196




      If you need additional assistance please contact Brother Customer Service at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    Wonderful new printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and the print is consistent. It’s small and compact but does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to set up, connects to wifi with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh, Brother!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Fast printing! Great customer service from staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Makes quality prints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A challenging machine to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson is sadly inadequate. It has no capability to copy from iPads and iPhones, no ability to print PDF documents.however the worst thing is the tiny view screen for setting up the printer.But worse than that, you have to hit the keys numerous times to get it to type in data . Finally there is no guide to help maneuver which arrow you press to assist your entry which leads to lots of entry mistakes. Then if you hit the wrong arrow to cancel and fix the entry error, you lose all of your data. This is not a joke, I must have redone my network set up at least 10 times. But worst of all any support is totally useless. I spent probably spent at least 6 hours on the phone repeating “ I did not understand a word you said” . And never mind asking for another person, they are all the same. One of the most miserable tasks I have ever undertaken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great selection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our office Good quality and amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good color printer with double sided printing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for color printer which also include double sided printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, but not as good as my previous Brother printer MFC-J870DW, which had more options. One advantage over the previous printer is that it can handle legal size paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right but could use an instruction booklet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i'm glad I purchased the brother printer. I like being able to print from home. I'm not too tech savvy and was able to connect a cord from the printer to my laptop and was able to easily print what I needed.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      I'm glad to hear the setup with the Brother MFC-J1360DW went smoothly. If you have any questions Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 5 out of 5 stars

    Brother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioning well. Better than the Hewlett Packard I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It was very easy to operate with the geek squad guides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great inexpensive printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Printers are one of those things that seem to need replacing every couple of years. This one was easy to install. Only drawback is it is quite slow and makes a bit of noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and use. Was able to mak copies right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this printer a few weeks and it has performed without any issues. I have done a fair amount of printing of pictures and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great printer . The worker was correct i always trust Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get it set up and working without having a psychological meltdown. I need a printer/copier for limited home use and at $110 this printer is a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter printer for a small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a good printer the only reason I gave it a 4 instead of 5 for ease of use is because it was a little difficult for me to upload the software to my computer. I have to uninstall and reinstall the software to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and like it's small foot print. Very easy to set up!

    I would recommend this to a friend
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