Spring SaleEnds 4/20. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the easy setup, peace of mind, and convenience of the myQ Smart Garage Control. They appreciate the notifications feature that keeps them informed about the status of their garage door. However, some customers have experienced compatibility issues, connectivity problems, occasional app issues, and the lack of HomeKit and Alexa support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,135 reviews
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great addition to any home.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great addition to any smart home. I have a Lift Master motor and this thing connected to it easily. We're also renting and this was simple to set up. The transmitter attaches to the corner of the garage door with double sided 3M tape. The hub doesn't have to be mounted on the ceiling. I have mine mounted on the wall opposite the big garage door. I gave it 4 stars instead of 5 because there's been a 5 minute delay when the door opens or closes to when I get notified on my phone. A lot can happen in those 5 minutes.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      We are sorry for the issue you've experienced with your product and the inconvenience it may have caused. Thank you for being a customer and for taking the time to review our product. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team.

      If you are still having issues or need further assistance, you can contact customer service at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Thank you for being a customer and for taking the time to review our product. We appreciate your feedback and will be shared with our team. Chamberlain-DIY

  • Rated 5 out of 5 stars

    Affordable + easy way to upgrade your old opener

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think I'd need to replace my whole garage door opener to have a smart one, but this product gave me the same functionality, very affordably! It was easy to set up. I just followed the instructions on the screen. The hardest part was figuring out where the learn button was on my existing opener so I could pair the MyQ. This doesn't replace my existing garage door remote but gives an addition remote control option. Now my teenagers can open the garage with the MyQ app on their phones, and I can open or cost it remotely. If I'm ever worried I forgot to close it, the app quickly eases my mind or takes care of that for me. I have the app set to require a long press to open the door, to prevent accidentally opening it. You can even schedule your garage door to close at certain time if you like to leave it open during the day but close it at night. An installation note: The instructions say you can't leave the receiver on a shelf and it needs to be attached to the garage wall and specifically says not to put it on a shelf. I temporarily placed it on a shelf above the outlet and it's been working flawlessly for a few weeks.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Thank you for sharing your positive review with us Anne. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being our customer. Chamberlain-DIY

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Quite A Device (garage door opener)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my opener (fell out of car door panel) and cost for new replacement unit is excessive..., bought Chamberlain myQ Smart Garage Control and now can open door on multiple phones to monitor as well - terrific device! Not-too-difficult to understand and set up; really excellent and useful device

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for choosing Chamberlain, and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Easy setup, Peace of mind

    Rated 5 out of 5 stars

    GARAGE Opener

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install product! Now we don't worry anymore if we keft our garage door open! Thank you for a great product, Best Buy! You never fail me! Recommending this product to all!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent garage door remote control!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control your garage door from anywhere with your phone. Never have to think twice about if you closed the garage door. Easy install, one sensor with double stick tape (included) goes on the top section of door, the controller goes on ceiling and plugs into 120 volt outlet that the garage door opener is plugged into. Easy setup in less than 15r minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Peace of mind

    Rated 5 out of 5 stars

    Great gadget!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup & more than reasonable price. Other devices & users can be added as well. Peace of mind you remembered to close the garage door.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Affordable smart garage opener solution!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from setting this up to using the app was very easy! This was the perfect solution for enabling guests / friends or even Amazon deliveries access to my garage remotely right from my phone! The first cycle of battery life has lasted me a little over a year and will even continue to work even when notified that a battery replacement is needed! Great product overall!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy set up and Siri compatible (kinda)

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up process was easy thanks to the video guide and app instructions. Although not advertised, I was also able to open/close the garage door with Siri for free. You will need to download a free app called LiveKey (formerly known as Simple Commands). After connecting myQ to LiveKey, you can create a Shortcut by adding a LiveKey action (see pictures)

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great inexpensive unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with all brands, but will keep trying until it pairs. Great little unit to have if you tend to forget if the garage was closed / opened when you left the house. Can maintain your garage door from virtually anywhere from the world.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    New Garage Doors / New myQ Smart Garage Control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 new garage doors installed, so I bought 2 myQ Smart Garage Control units from Best Buy and 1 additional sensor from Chamberlain because Best Buy does not sell the sensors by themselves. One controller can operate 2 doors. Each unit comes with 1 controller and 1 sensor. They work great and are pretty easy to install, even for someone who is not handy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy for a 73 YO. Downloaded the app to my iphone and connected receiver to my wifi. Was up and running in less than 1/2 hour with my Lift Master garage door opener. Added my wife as a user too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Wonderful Add on for easy access to garage

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device and the app are so easy to use. No more buying extra remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyQ garage door opener

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this recently and so far it is working great! It is really amazing. You got notified when the garage door opens and closes! You don’t have to worry about doubting whether you closed your garage door or not when you left home! The app will notify you and you can manage it from anywhere as long as your device has internet connection! I will definitely recommend this to anyone! MyQ garage door opener is great and very affordable!

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Aaron, we are excited to hear that you love your experience with your Smart Garage Control! We are dedicated to offer the most convenient experience possible. For additional support, feel free to reach out to our team [email protected] for any further inquiries. Take care. Chamberlain-DIY

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Our Garage is now Smarter!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. We can now open our garage for deliveries without having to be at home physically. Wish we had bought this a while back!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Amazing quality. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    New garage remote.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i wanted ...to use my smart phone as a remote for my garage door. Easy installation and worth the money. I recommend you do your research to make sure its compatible with your garage door. Google is your best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chamberlain - myQ Smart Garage Control - White

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Wi-Fi garage opener and very easy to setup! I was up and running in 15 minutes hooking this up to my 15 year old Craftsman garage door opener. The package contains one hub and one sensor to control one garage door. The hub can control 2 doors, so if you have 2 doors, you will have to buy an additional sensor

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of Mind! Bugs are safe!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind! Never have to ask yourself, “Did I close it?” The Bugs are safe! Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyQ Smart Garage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chamberlain MyQ Smart Garage Control works exactly as advertised. It is a great convenience to have. I highly recommend it to anybody who has family that comes by and needs into the house before anybody is home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best home device when you're away and you're unsure if you forgot to close your garbage door down.

    I would recommend this to a friend
Sponsored