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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 243 reviews
  • Rated 5 out of 5 stars

    Core Ta Gold 51" or larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service product is excellent. It provided the Geek Squad setting up my new 60" Led UHD television and attaching up my components to the new system. It also provided for the removal and disposal of my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job of installing the tv, sound bar, and blu ray player in my house. No problems and were very prompt on hitting the time window they were supposed to. This package also save us a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we make a large purchase from Best Buy we always have them come and install the product. They are the best at what they do, and explain everything in detail so you can understand. Hat's off to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don't want anyone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is so efficient in everything that they do. From measuring your space to finding a beam to place your mount on. If that weren't enough, they take the time to teach you how to operate what you have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would give even more stars!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was awesome, professional and experienced. They explained what they were doing, and after gave tutorials on use and care of my Sony big screen, the multi directional wall mount and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and mounted my 65 in Sony tv. They put a tarp down to keep your floors clean and take away all the boxes too. They set up my sound system too. They are very professional. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my house was very friendly and helpful. He did what I asked and went above and beyond what was expected. He didn't leave until he knew I was comfortable with how to run everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad install my new 65" Sony on the wall. They were on time and did a great job installing the TV and updating the software and hooking up the wifi. I would definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of TV was done promptly and professionally. The members were very knowledgeable and good communicators. They, also, were very honest about what was available and what was really needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew i would never want to set op my LG OLED 65 inch TV nor would I want to hang it! Geek Squad came and in 45 minutes they handed me the remote , showed me what to do and left Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get nervous when I make a large purchase, and the service I had with the geek squad installation really calmed any fears I had about any of my purchases. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't spend $1k on a TV and not get the protection plan, right? This is a solid add-on for some peace of mind (especially if you have a little one running around, like we do).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wounderful program for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy this feature but with this plan I felt it was worth it for peace of mind in case I needed the Geek squad help. They did a great job installing the TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The techs who came out to hook up the TV also hooked up all of our ancillary devices like DVD, cable box, Xbox etc. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad in the past for my laptop. They were very knowledgeable when installing my new TV. Very friendly and willing to go the extra mile for the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing helps your television shows look their very best, deep rich colors, nice sharp lines, real deep blacks, I think you’ll enjoy this television set as much as I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being up to date on new technology this service was well worth the price. TV was delivered ,hung on wall with mount and all my audio and video devises were hooked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made the Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did our delivery really made the deal. I was not feeling so happy about our purchase until the crew came out a set everything up and reassured us about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and very professional. The explained the products and told me not to hesitate in contacting them if I ever had a question or needed any assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money spent...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets buying this installation package. Could have done it myself, but this came with a special deal and the mounting bracket was free and... a nice warranty on the TV!

    I would recommend this to a friend
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