Customer Ratings & Reviews
- Model:
- GX1500U
- SKU:
- 12201058
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Should be good, have another for several years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have it hooked up for our big screen TV and cable box. Haven't had a chance to "test" it yet, but comfortable it will do what it is supposed to, as well as provide a short period of continued watching if we take a short power hit or sustain a power outage.
I would recommend this to a friendBattery lasted less than 2 yrs, warranty no help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery in the unit lasted less than 2 years. The UPS started alarming and I got the E21 Battery Output Short Fault code when I ran the self test. It says it has a 3yr warranty so I reached out to CyberPower support to see what they can do. Unfortunately they said I had to ship the entire unit to them at my cost (which was like $70). I asked if they could just ship me the battery so that I can replace it and they said they need the entire unit. Well I ended up buying new batteries on Amazon for less than $50 and they now work fine. In summary, the original batteries didn't even last 2 years and the warranty is not helpful. I also have an APC UPS and so far its lasting longer.....not sure how good their warranty is.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello rchong, sorry for the trouble, and thanks for the detailed notes. E21 = Output Short, which typically points to a downstream device/cord issue or, in some cases, an internal output-stage fault. Installing new batteries can clear the alarm temporarily, but it often doesn’t address the root cause if the short was detected on the UPS output path rather than the battery pack. That’s why our recommendation is to replace the unit to prevent the issue from recurring and to ensure the UPS meets safety/compliance standards after inspection.
Regarding the warranty process, our policy requires the original product to be returned to CyberPower. Once we receive your unit, we’ll ship out a replacement.
We still want to make this as smooth as possible for you. We’ll reach out through your open case to coordinate and process a warranty replacement UPS for you.
Great and useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS has a lot of load capacity. Estimates 10 minutes when gaming during a power outage
I would recommend this to a friendBEST BACK UP BATTERY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.many outlets, a necessary item, we are in a storm area, great product
I would recommend this to a friendGreat back up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of outlets, quality brand, simple plug and protect.
I would recommend this to a friendPower supply
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just enough stored power to run my pc when my power trips … no interruptions
I would recommend this to a friendGood UPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for my previous Cyberpower 1500- which lasted almost 9 years.
I would recommend this to a friendOne of the best investments that I've made lately!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed at how good of a purchase this was. It has protected my new computer countless times already. One of the best investments that I've made lately!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems solid so far! but, a little pricy.......................................................
I would recommend this to a friendFeeling protected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good knowing some electronics are better protected against yx power grid mishaps
I would recommend this to a friendReplaced 5-year-old UPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main UPS was getting some age on it (5 years, I think), and when we had a power flicker the other night, it dropped like a rock. I could have replaced the batteries for about half of what a new unit would cost, but I'd still be working with a 5-year-old device. I opted to buy a new one.
I would recommend this to a friendA must-have for those that experience power outage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This UPS serves as a barrier between your pc and any unexpected power surges. Not only that, If you don't want to lose all your work during a nasty weather storm, get this to have a peace of mind.
I would recommend this to a friendEasy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery back-up. Easy to set up and display is easy to read. To this point I have not lost power so it hasn't kicked on yet but definitely removes some worry associated with expensive electronics during weather.
I would recommend this to a friendQuite good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I just installed it after checking it with an O-scope. It is indeed true sine wave and with just my cable modem and router on it (38 watts) it runs for about 2 hours and 20 minutes.
I would recommend this to a friendIt works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very quiet with no heat. Use it for my Mac Sudio and Apple Display. My previous unit was several years old, it worked but wasn't as efficient as this device.
I would recommend this to a friendGreat UPS for computers
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my main computer. It does just what it should do, sit there and kicks in when power goes out or browns out. I have several CyberPower UPS and I am very pleased with all of them.
I would recommend this to a friendCyberPower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually have two of them. One is a year old and I bought another. They are great.
I would recommend this to a friendPower Outage Assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a glitch in power since purchased, but appeared I had 119 minutes left of power.
I would recommend this to a friendKeeps investment safe!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my investment safe from irregular electrical currents and surges. Give me enough time to power down all my equipment during power outages. Connected devices: pc, 65” tv, av receiver, 4k player, router, xbox console.
I would recommend this to a friendGreat to keep electronics from shutting down.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and has already saved all my electronics from shutting down during a storm.
I would recommend this to a friend