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Customer reviews

Rating 4.8 out of 5 stars with 924 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 924 reviews
  • Rated 5 out of 5 stars

    Great unit, much better then apc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great unit, replaced a apc 1500 unit that wasnt even 6 months old that i took out of service because they are known to catch on fire and have issues... runtime and build quality on the cyberpower is much better, so is the software for a pc, would recommend, happy so far, but time will tell how this one does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little guy. works really well to keep my desktop up during a brownout. only downside is the lights are really bright

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup really give me peace of mind that my computer is protected and running off clean power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair Value. Hooked it up no problems. Plenty of power to take care of my systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product saves my server system and internet realted electronics from power surges and power outages. has enough capacity to last through intermittent outages. good visual screen for funtions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exploded...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 2 years, worked ok. Then started giving battery fail light. purchased new batteries to replace (exact same size, voltage, and amperage as original. Also verified all wired correctly connected.) When plugging it back in, the device exploded (loud popping noises, acrid smoke, flashes of light). Opened it up, and several of the transistors had blown. Looking online, this seems to be a common problem with this model. BEWARE!!!!

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Swoody, we are sorry to hear that you had issues with this product. We only recommend that you purchase the replacement battery pack supported for this product, the RB1290X2 as it is the only pack that is fully supported and warrantied for this unit. In addition, all of our products come with a 3 year warranty, If issues occur during that time please don't hesitate to reach out to us as an early battery failure could be an indication of another issue going on. CyberPower

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for DVR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable power backup for my dvr. CyberPower delivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPower proves its value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent backup power system. It has proved it's merit in recent power blackouts, maintaining power to our internet, WiFi, laptops, and phone systems. During the blackouts, the mute button also welcome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back up is easy to use and works great in our office

    I would recommend this to a friend
  • Pros mentioned:
    Sine wave
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid UPS

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workes great. For the price, its one of the best true sinwave UPS

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Glad to hear that the unit is working as intended. Thank you for your review! CyberPower

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a single problem, works perfect, storms and power outs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lots of plugs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Phone system needed to ensure clean power and a good length of time for backup, when there is a winter power outage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nelson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going fishing in Canada. Needed a battery storage for my Cpap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent UPS for network gear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient for keeping Ubiquiti network gear running for a bit in the event of a power outage, though significantly less convenient than a rack mounted UPS when used with a rack mounted system (obviously.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep everything running from fiber power outage all the time flickers worse than before

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using all the ports and its giving me about 50-60 minutes of time

    I would recommend this to a friend
  • Pros mentioned:
    Sine wave

    Rated 5 out of 5 stars

    Quick and Easy protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable knowing that I have a really good sine wave back up with all my expensive gear connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and easy to setup. Already saved my computer from crashing multiple times with power loss.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffered several power outages since purchasing and has worked great to keep the internet and computer on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has never had a problem since I purchased it. That's saying a lot in this field. I highly recommend.

    I would recommend this to a friend
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