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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 209 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 825VA Battery Back-Up System's battery backup, surge protection, and ease of use. Many appreciate its performance and compact size, finding it easy to set up and a good value for the price. The system's ability to protect electronics during power outages and surges is frequently praised. Positive feedback consistently highlights the product's functionality and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 209 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older UPS, works great. Has had to keep my computer products up and running already and worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great battery back up that works just as described. It doesn`t hurt that it`s less expensive than APC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery backup

    Rated 5 out of 5 stars

    great Item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have lost power at my home, but with this hook-up still had my phone, computer, so great, so far, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit extends my computer's power supply during an outage while also offering great surge protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Battery Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable, easy to use battery back-up. It looks good and works very well for a home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for almost 3 years. Easy to install and no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on a couple of my Cisco 24 port POE switches. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    CPU Backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed one of these. Helped with all the power surges we had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful for power outages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intend to buy two more. This is a great product and keep them on the shelf and we will buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my home theater equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Since purchase, the UPS has been protecting my equipment from brownouts. Today the power failed in my house and this unit did exactly what it was supposed to do. I have other, more expensive units in the house, but this unit provides the same level of performance. With the software, I was able to disable the "beeping", which was one of my requirements for a personal UPS.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good product. good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost a month in use. so far works fine. price is ok. may buy another one if needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I now have two of these and they are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have two of these running on my computers at home (couple of media servers). They work great! When we have power bumps (which was often this year) my computers would run right through them. I have my router and switches connected to them too...so even when I lost power for a day, I still had internet in the house!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    First time using this brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as described....i will definitely try to push it's limits to test it out right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    utility power inconsistencies fixorated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our utility power browns out & spikes daily ... This device levels out those problems & saves your computer equipment, theoretically. I have 3 of these UPS-w/AVR currently in my flat: network gear & laptops, desktops, & laptop/printers. Once installed, I ceased to have HDDs crash or network "go down".

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ups for the money. The only thing that could be better is, it could be smaller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 550va unit that I had for about 7 years. I think the battery was starting to go bad. I use this to power my modem, router, vonage box with one phone and a small home server. Works great with no intervention. Only thing I wish it had was an ethernet connection to connect to it since I dont have a pc nearby to connect via usb. Hope this will work as long as the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for you electronics protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up for the price. Easy to use and has various power outlets.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    great protection for my electronic devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to protect my devices this device had what i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and use are very easy. Has an easy computer interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UPS for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Cyberpower products (vs. APC) for years. Performance has been great and at a much lower price than APC. As with all UPS units, battery longevity continues to be a problem and varies from unit to unit. Some last a year while others last two years or more. Needs to be more consistent.

    I would recommend this to a friend
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