Customer Ratings & Reviews

Very decent laptop. Great processor resulting in very high download and upload speeds. The battery life isn’t the best but still incredibly good, especially if you have it on high brightness. The screen brightness doesn’t go to high but with an anti-glare screen protector it’s more than enough. Overall great laptop for $600

This is amazing. Go for it. Great battery life on this range. No lag. Performance is good. Sometime fan is little bit noisy, it happens when it detect huge workload and want to cool down the processor. Overall great product on this mid range.

Fast,reliable ,easy to use and has large storage capacity

A budget-friendly, wonderful, smooth touchscreen laptop with a powerful processor. You can use it as a table as well! I just love it!

I recently bought this laptop for NP school. It has all the recommend requirements for the online course. Works great.

It's a really great laptop overall. Especially for a college student. I would recommend to anyone who want to use a high tech laptop but at a reasonable price. So, what are you waiting for??? I got this laptop at an amazing deal. Don't miss out on an opportunity of a lifetime. I really appreciate the great workers who helped me pick this laptop

Great and excellent electronic product. I highly recommend this Laptop to people who are always on the move, busy traveling. Great price also.

I feel this is looking good for a one month usage. Battery is as expected and currently no issues yet. Keyboard is fantastic. Exact replica of the MacBook Air. The only off thing I would say is the hinge. Does not give an issue but smoothness could be improved. Overall Great Deal

I loved the color, the capacity, the speed, and the super bright touch screen.

Easy to set up. Great screen. Slim and light good value

Excellent laptop, especially for the price. It is very easy to use and is exactly what I need.

This Dell Plus 2-in-1 14" with touch screen functionality is a state of usability and affordability. Packaging is well thought-out and does not have any unnecessary packaging materials that feel environmentally unfriendly. For me, the size of the laptop is super acceptable, and it does provide me with a decent size to work and surf the web with no visibility issues. Dell went generous in terms of hardware; this compact laptop is equipped with high-performing parts, an AMD Ryzen AI 300 processor that leverages AI to enhance productivity and efficiency, 16 GB of RAM, 1 TB of SSD storage, and integrated Radeon graphics. The screen offers a Full HD resolution of 1920x1200 at 60Hz. While that refresh rate is on the lower side, and the 300 nits brightness often requires cranking up to 100% for comfortable readability at least from my experience, it still performs well for productivity-focused tasks. With that being said, this laptop gave me more than what I needed. The laptop is lightweight and portable, and I could use it as an alternative to my tablet with more functionality because it's a full PC and has a nice soft keyboard, and the cherry on top of the cake is the embedded Copilot AI that is impressive, I used now more than any AIs since its handy and can be invoked by clicking the dedicated Copilot key. Super convenient and useful. The versatility of using it as a full PC and tablet is my favorite feature in this laptop. What impresses me most is its performance. It manages multitasking and heavy workloads without any lagging or freezing. It easily competes with, and at some points it outperforms, more expensive laptops. Even though this laptop has a Touch ID that enables Windows Hello quick login, I just wished the webcam had facial recognition also as sometimes my finger is dry, and the finger recognition could not recognize my registered finger even after multiple attempts. One downside is that it does not support Power Delivery (PD) charging. And limited to using the included charger, which is not ideal for a type of person like me who wants a universal USB-C charging setup on the go. That feature would have added a lot of convenience. Other than that, this laptop is an excellent choice: responsive, versatile, and packed with thoughtful features. The touch screen is smooth and supports multi-touch gestures seamlessly and battery life lasts long. For anyone looking for a hybrid between a tablet and a high-performance laptop, then stop looking and get this!

It's a good laptop. It has a nice screen. The sound works well. It would be great if it could hold more charge.

Amazing gift. Good features/specs and screen resolution.

Placed an order online. Open the box fast and conveniently at a great price. The laptop was ready to be picked up in less than an hour. It took no time to set up, and it was up and running in minutes

Overall condition is exellent after 4 months……go for it

The Dell Plus 2-in-1 laptop has some nice features and offers speedy performance, but the screen and build quality detract from from its appeal. Inside this laptop is the newer AMD Ryzen 7 350 Series processor with the integrated Radeon 850M graphics. Deemed a CoPilot+ PC, there is a dedicated NPU, 16GB of RAM and a 1TB SSD. Those new to the CoPilot+ PC market, the onboard NPU takes on some of the tasks that are better handled potentially with the GPU instead of the CPU, but without using the power that a GPU requires. This extends battery life immensely. The NPU also allows the PC to handle AI tasks locally instead of in the cloud, making those tasks significantly faster. The lure of CoPilot+ PCs is in what is coming in the future, not necessarily what can be done now. Currently, the available AI tasks are pretty limited or require a subscription (like through Microsoft), but more is on the way. There is plenty of information on the internet about what is coming. I've been an Intel buyer for many years, but AMD just trounces Intel with every new release of CPUs. In addition, the integrated graphics are more than a step above what is offered by Intel. You can clearly see the advantages in GeekBench scores and even in more complex everyday computing and graphics processing. The laptop this was meant to replace has an impressive Intel Ultra 5 with integrated Iris graphics and the same amount of RAM. The Geekbench scores for my current laptop are 2244 (single core) / 10480 (multi-core) and 25424 (GPU). This Dell posted 2829 / 11921 / 23432. So while the CPU speeds were well above Intel's, the GPU lagged a little bit. That kind of surprised me, considering the Radeon 860M is rated so much better than the Intel Iris. But as you'll read later, the real world performance in video encoding shows the Radeon to be superior to the Iris. Numbers aside, I found that the Dell was quite peppy--webpages loaded quickly, scrolling was smooth, and even numeric-intensive tasks were impressively quick. I did not notice a big difference between the Intel system and this Dell for many tasks, however, except for the most numerically intensive, with Minitab (a statistical software package I use often)--and video encoding. For file transfer, I achieved a blazing 600+ Mbps - nice! This Dell is quite heavy--coming in at 4lb 2 ounces (without the power supply). Other compact laptops often come with a smaller power supply, but this Dell came with a comparative brick, adding even more weight. This disappointed me, as I travel to and from work on two wheels most of the year and that makes things heavier on my back. Charging is quick, and uses one of the USB-C ports on the left side of the computer. Speaking of which, there are two USB-C ports plus a full-size HDMI connector on the left side and a USB-A port and a headphone jack on the right side. The USB-C ports are Thunderbolt 4, though that is not indicated by the labels on the case. The keyboard has a really nice feel and excellent key travel. In addition, the keyboard backlighting is very nice and adjustable in brightness. The trackpad is large with the mouse buttons integrated at the bottom. There were some occasions where I tapped the left trackpad button and it was not responsive. But like most new laptops, it just takes a little getting used to. The camera is decent and I do like that it has a privacy cover. Sound quality through the speakers is average--it is not the worst I've heard, but not even close to the best. The 2-in-1 function works well, as does the touchscreen. The system is fast to rotate the screen and the touchscreen has good responsiveness. Battery life was average for a CoPilot+ PC. Under normal usage, I got about 12-13 hours with web browsing, MS Office applications, and e-mail. Once I put the system under some serious stress (Minitab statistical software and video encoding), the battery life dropped much more quickly--although the video encoding was about 10% faster than my baseline system discussed above (thanks to the better GPU). So what's not to like? Unfortunately, there's plenty. I'll start with the screen. There are a lot of laptops now in this price range with similar features that have an OLED screen instead of a WVA screen (WVA is kind of a cross between TN and IPS--it tries to balance the best of both, but in my opinion results in a subpar screen). I can get deep and dark blacks, but whites are not nearly as bright and colors are washed out. To illustate the difference, look at the difference in the reds between the OLED screen on a similarly priced laptop and this Dell in the photos I attached. The Dell appears almost orange in comparison, no matter how I tried to balance the colors to maintain the dark blacks. In addition, at only 300 nits, the brightness pales in comparison to an OLED screen. The next disappointment is the build quality. There is a good amount of flex in the laptop bottom when picking it up by one of the corners. There is also a lot of give in the area around the trackpad. The keyboard itself has a slight depression near the top center (between F7 and F8). In addition, the entire case is quite the fingerprint magnet. The last downer I want to point out is that the laptop runs hot when under stress and that the cooling fans are really loud. For example, when performing the video encode using Handbrake, the underside of the laptop became hot to the touch, even with the fans spinning at full speed (and at full annoying loudness). I understand that laptop choices are very personal decisions and what is important to you may not be important to me, and vice versa. That is why this review points out the features I do and do not like and why. In conclusion, I think the performance (speed and versatility) of this Dell 2-in-1 is very good. The newer AMD Ryzen 7 350 series is a wonderful chipset that will run cool and long for most users. The laptop will also probably meet the requirements for good portability for most, though it is a bit heavy for me. And the screen will satisfy many--but there are better ones out there for the same price.

Completely satisfied. The laptop was good and functioning very well. Everybody should buy from BEST BUY

Good overall device however one hinge appears to be crooked. Still seems to open into tablet fine however will be concerned about long term wear.

I use both Mac and Windows machines for work and home. The Dell Plus 14” 2-in-1 Touch-Screen Copilot+ PC is my current Windows machine. This model ships with 16GB of RAM, A 1TB SSD and touts the AMD Ryzen AI 300 Series processor. The reasons for choosing this model were Copilot+ option which includes a dedicated NPU, the 2-in1 design and the overall price point. What’s in the box: the Plus 14” 2-in-1, 65W AC adapter with USB-C connector, a single page quick start guide with a QR code to additional product support. Setup is straight forward although there was a firmware update that ran and when complete I could not log into the laptop. I had to log into a Microsoft site on another device and enter the provided 48-character code to unlock BitLocker and finally log into the Dell. I have not come across this before while setting up any type of device. First Impressions: The Dell Plus 14 2-in-1 is a very modern and low-profile build, using a unique hinge to keep the unit symmetrical when using as either a laptop or tablet. The Midnight Blue cover lends to a more personal device and protects while looking great! For a 14” laptop, it’s relatively thin and streamlined with multiple in/outputs including 2 x USB-C 3.2, 1 x HDMI 1.4, 1 x USB-A 3.2 and a headphone jack. With the use of the 1TB SSD, the system fires up instantly and the FHD+ touch screen (1920 x 1200 native resolution) is bright and seems larger than 14” due to the low-bevel design. There’s also a fingerprint reader built into the power button for a streamlined and secure login option. The laptop is well built and the keyboard, trackpad are laid out well. Performance: I loaded up some of my everyday apps including Microsoft Office and proceeded to open a few up and run multiple apps simultaneously. I then joined a Zoom video meeting to put it into real world environment. The Plus 14 2-inp1 plugged along quicker than my current MacBook Air. Applications and windows opened quickly, and the video meeting was crisp and without lag. The 2MP front-facing camera supports 1080p resolution. The Wi-Fi 6 hardware connected easily, and streaming was superb with no lag. In today’s streaming world, the Dell Plus 14 was up to the challenge! There are 2 downward firing speakers that suffice, but do not overly-impress (especially in laptop mode). The Copilot+ option and the dedicated NPU places this system in the AI-ready now and for what’s coming down the road category. Personally, I’m still a newbie to AI, but feel confident that this system will support my requirements as my skillset increases. Battery Life: The included 65W power cord is a bit on the larger size so not ideal for the road warriors out there. The battery life is excellent in either laptop or tablet mode. It can easily run for multiple days before needed to be recharged depending on use. I tested it using Microsoft Office applications running, streaming videos on YouTube and browsing the internet. Literally the battery lasted over a couple days of intermittent usage. Other Features: The keyboard is full size which makes it nice for the power users out there. It’s backlit for use in darker environments and the keys have a short throw with a crisp response. There’s also a fingerprint reader built into the power button for a simple and secure login. There’s also a dedicate Copilot+ key. The FHD+ touchscreen is 14” and I found it to be super responsive in tablet mode. The finish seemed to help reduce fingerprints and smudges as well, although the anti-glare finish did pick up glare in sunnier environments. The viewing angle, brightness and sharp graphics all make for an above average user experience. Tablet/Display mode – Dell uses a smart hinge that allows the device to be used as a laptop, tablet, folded display, etc. Due to the overall size of the system, it’s a bit of a handful in tablet mode, but after a few uses it became second nature and felt comfortable in my lap and in the car. As mentioned previously, the touchscreen is responsive and operates just like any other tablet. I’ve been using is in the touch-display mode and it’s become my favorite layout for use. Pros: - Well-built and sleek design is a plus for anyone looking to take the system on the road - Copilot+ features open the user to AI experiences now and in the future - Touch and response of the keyboard and large touchpad - AMD Ryzen processor is fast and aids in conserving battery life - Display is bright and crisp, even in brighter environments - Multiple use options including laptop, display and tablet modes - Battery life is exceptional - 16GB RAM and 1TB storage to support power users Cons: - Downward firing speakers get muffled in laptop mode - System ran a bit on the hot side in some applications, and fans are on the louder side - May be reaching here, but a smaller charging brick would be nice for use on the road Overall, the Dell Plus 14” 2-in-1 Copilot+ Touchscreen PC is a very well-made system with enough processing power to support most users out there. The included technology supports AI related applications now and is considered “future-proof” for what’s to come. I would certainly recommend this unit to anyone looking for a 2-in-1 setup.