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Customer Ratings & Reviews

Model:
EB-STATE3LT-02
SKU:
5823200
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Customer reviews

Rating 4.7 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 3 lite Smart Thermostat's ease of use, overall performance, and straightforward installation. Positive feedback also highlights the remote control functionality and connectivity options. While some users experienced compatibility issues, the majority found the product to be user-friendly and effective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,981 reviews
  • Rated 3 out of 5 stars

    Works well, but has some issues on software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have one of these. This was a second for another heating zone. I like most of the features. I have two main complaints... 1. The app currently doesn't work on all IOS devices. It is a known bug. And because I needed the app to set it up it was complicated. Fortunately I was able to get another IOS device to do it. 2. The Home IQ feature shows you information on your house efficiency. I've been insulating the home more so I wanted to use it as a reference. Interpreting the information is not always straightforward. I wish it was more intuitive. I had another issue that my first unit loses connection to the wifi somewhat frequently. This one hasn't done it yet and the old one hasn't done it in a while. So maybe they pushed an update for that.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have. Let's take a closer look at this together. Please send an email to support@ecobee.com. Always happy to help! ecobee

  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandmas house so that I can change her house temperature from anywhere instead of driving 30 minutes. Super convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice looks in the works fine with an apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then the nest I had at our old house. I just purchased a second one for the basement that is on a different zone. It works with HomeKit as well which is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best thermostat I have tried. (3 this year) the app has smooth operating features. The wall thermostat is easily controllable. The ECOBEE is a well made device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better Smart Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot a research when purchasing a Smart thermostat for my new home. My research concluded that the ecobee would be better than the Nest. My HVAC Technician recommended the same. So far I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a bunch of em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well through the app. Install was no biggie. Wish the screen was a little easier to navigate but no one wants a giant screen thermostat so it is what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I love it. Works great, it sometimes has to recalibrate which can seem weird when not expecting cause the unit does not respond. App is ok but I have had to reauthemticate multiple times which is not optimal. App should remember who I am. Overall great unit but wouldn’t give it 5 starts as it still has some bugs to works out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat with ease of installation and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third ecobee, I love them. I got this because I don’t need the Alexa built in and have other sensors. The program is great and it has saved a good amount of money. I have never used a nest, but don’t see the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better then nest because there is no google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. I had a nest for years but am slowly waning off of google and it’s products. This works with apple homekit and I rarely have to mess with it. Set my schedule and go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Nest system with this. I have Apple devices at home and Google is not as Apple friendly. It was an easy install and I actually like the interface better than Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite thermostats. It's even better that it's HomeKit compatible. Unfortunately you have to have a C wire to use it, but other than that the interface and app are very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved me about 15 percent of my electric bill. Fantastic product. I have them in all of my homes , you can control it right from your cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee - fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system that allows for a lot of flexibility and control even when you’re not home. Easy install, and I’m just a mom, no electrical experience here. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a modern room. Has nice features and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price to preformance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice thermostat. Saving a couple dollars a month. Could have been easier to install, but my house is 30 years old so wires aren't up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped save money on monthly bill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has certainly helped to reduce my monthly bill. works great with ecobee sensors to remove the cold/hot spots. Setting routine is also easy to save monthly on heating cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Upgrade needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to use, and has several set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my dads he has 2 heating systems in their house. This will be a challenge but the Best Buy guy said I could use the 2 thermostats and sync as 1 or use independently! Can’t wait!

    I would recommend this to a friend