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Customer Ratings & Reviews

Model:
EB-STATE3LT-02
SKU:
5823200
Your price for this item is $29.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 3 lite Smart Thermostat's ease of use, overall performance, and straightforward installation. Positive feedback also highlights the remote control functionality and connectivity options. While some users experienced compatibility issues, the majority found the product to be user-friendly and effective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 1,981 reviews
  • Rated 3 out of 5 stars

    Get for apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learn the system so you don’t get a high electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my cold wife. She needed the ability to adjust the temps on the fly and the app makes this simple. The integration with Alexa is also simple to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ecobee 3 lite works very well. It was easy to install and setup. I really like how it can maintain temperatures based on different room activity and time of day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with the Nest instead

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Ended up getting the Google Nest for free from our electric provider and it seemed to keep the house at a more levelled temp. Felt like I was always turning up the heat on the Ecobee.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we wanted you to have with programming your schedule. Please send an email to support@ecobee.com. Always here to help! ecobee

  • Rated 2 out of 5 stars

    Might've been a dud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately never worked out of the box. Had my HVAC buddy inspect the wiring I did and he said it should've worked. Switched to a Google thermostat instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it will be good. Found out it’s not compatible with my current system, but from all it says it can do seems like it would work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ecobee 3 lite smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee 3 lite smart thermostat has a god-awful user interface that is way-overly complicated.

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for your feedback about your UI experience. Please reach out to our Customer Support team directly for any troubleshooting assistance at ecobee.com/get-help. ecobee

  • Rated 1 out of 5 stars

    item shipped to wrong address

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I knew how this worked,,, but shipped to my old address. two addresses ago. I went into my account. and changed my previous address to my current address. But yet the geek plan was "shipped" to the correct address. I am really stressed over this. I went in and changed the address, yet this happened. In addition I went back into my account and now it shows my address from two addresses ago. This is really annoying. I live in Texas and guess what? It gets hot here and I need the Thermostat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Base Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stat. Much better than a Nest. However, it does not support a humidifier. You need a Ecobee 4 model for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid this company.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat would change on its own. I called support and they told me nothing is wrong. Because it changes on its own it’s not their problem. I have a 16 year old dog. My heat switched on in The summer to 93 in the house nearly killed my dog. Over the last couple weeks it keeps switching to AC and getting cold as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. Completed install in one hour. Works well and happy with the performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee 3 did not work properly with my AC system. It would not start the heater properly and would just keep cycling my system on and off every five minutes or so. Returned to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I could have used it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even got to use it. Said it was compatible with a 2 wire system....YEAH.....if u have an electrical college degree!! Hogwash a runi

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      Sorry to hear you had problems installing your ecobee3 lite. Please send an email to [email protected] with a photo of your current wiring. The team is happy to walk you through the installation process. ecobee

  • Rated 2 out of 5 stars

    No chance to try it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know if it works well because when I bought it it was supposed to come with a switch as a gift but it did not so I returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not with the actual product but apparently Best Buy geek squad are not qualified to install this thermostat due to needing some wire work on your furnace. I appreciate the tech being honest but why does the company advertise this if they are sending out people who are simply hoping they get it right ?

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      So sorry to hear about your installation experience! Please send an email to support@ecobee.com with your ecobee serial number and photos of the wiring. Always happy to help! Check out our installation guides:https://www.ecobee.com/en-us/installation/ ecobee

  • Rated 1 out of 5 stars

    Not sure why this is so expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will be a definite return, after all is said and done I thought it would be soooo much cooler for the price. Some complications with the installation. It is not intuitive, but geeksqad installation is as much as the device. I live in an old house and of course there are compatibility issues. If it did more than our current Honeywell (whoch is programmable) besides hooking up to WiFi and getting the weather forecast it may be worth it, but this is not worth the $ or installation hassle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Alexa use we dont have to get up off the couch to change the tempature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very easy to setup and has many options and very nice easy to see screen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This device does not save on energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device looks attractive and model; however, it does not regulate the heat equally through the home to save energy. I had to return this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older HVAC and this was able to get me on next level of smart home.

    I would recommend this to a friend