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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1341 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the ecobee4's ease of use, intuitive app, and effective temperature control, frequently citing the remote sensor and Alexa integration as valuable features. Many users also highlight the straightforward installation process and significant energy savings. While some users experienced compatibility issues with their existing wiring, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,341 reviews
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee thermostat and sensors make my home more comfortable and have saved on utility costs. We have 4 sensors, the only fault so far is the ecobee servers have crashed a couple of times when this happens everything still works you just can't control it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry I couldn’t use this because I have a reporting thermostat that goes with my Bryant evolution furnace but the look and function of the thermostat is very nice, so sorry I have to return this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee 4 works more intuitively than expected from both the thermostat and remotely with my android devices. I added two more sensors for even more effective control of my single stage natural gas and a/c system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. My only suggestion is unless you work in the HVAC field pay a professional to install. Very intuitive product. You will Also need a strong internet connection to keep it connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little difficult to install because our unit was an older model. But once it was installed it works great. Love turning the heat down after I leave the house and turn it back up before I return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the ecobee4 for about a month now and I have to say it has a lot more features than the Nest. I do really like the Alexa built in and as well works great with my Samsung Smarthings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecoobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of better investments. Already saw a decrease in bill, easy to install, easy to navigate app web and manually. I ran a new c wire to the blue wire on transformer at furnace for 24 volts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the ecobee 3 now thatbit has Alexa it works even better and it feels faster , also it’s a great way to have the temp in your house set to when you leave the house and all works great with Apple home kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really does work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this smart thermostat. BUT watch out if you are trying to use it in a zone system. The instructions don't address this at all & caused me to have to hire a technician! BEWARE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it with my furnace and a/c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has been consistent temp at all locations I set up in the beginning. I hope to replace and add more items in the near future, I expect them to operate excellently as well. Totally awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with our smart thermostat but not Alexa

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great except Alexa which behaves weird sometimes as it has frequent connections problems. I had some sound issues with Alexa speakers as well but the customer service was very helpful in fixing it remotely for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoy the ecobee, like having something i can control via my phone so while i'm away or at home i can set everything or have it automatically adjust based on if i'm home or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ecobee 4 that we just installed. Works like a charm and love that I can ask it to do many things, like play music or cool the room done. Very nice looking piece on the wall as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is a nice gadget, I bought it for the energy savings. Unfortunately it does not work well with Vivint home security, so I had to go with another. But I would recommend this thermostat as long as it plays well with your home security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the follow me feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my first one, that Ecobee did send me a new one. I like the sensors to put in different rooms. Seems to help balance the rooms some. Biggest disappointment being tied to Alexa, you cant tell it to adjust the temperature by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this thermostat. It gives me the opportunity to preset temperature settings from my phone and even for planned trips away far in advance in case I forget to change them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising uses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used too many times yet but finding ways to use for new foods have been quite interesting. The healthy ideas to get fried foods with almost no oil has made the decision to use it easy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good wok With Alexa Voice Service, ecobee4 can listen to your voice commands and respond. Have it set a timer, read you the news, adjust the temperature, and more. It also comes with a room sensor...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat with a great app!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ecobee! The remote sensors really help out a lot with aggregating the temp around our home since the main t-stat is in a weird location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What our house has been missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more manual adjustments to the thermostat or schedule when the weather changes. The remote sensor is great to have in a separate room to balance the temps, and this thing is smart.

    I would recommend this to a friend
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