Customer Ratings & Reviews

Wonderful—was installed by a friend and both of us remarked how easy it was——-the temperature settings set up was easy as is making adjustments etc so much easier to use than its competitors

Easy to install and works great. The access from anywhere has been a fantastic feature.

Easy to self install. It is a little bigger than I think it needs to be, but looks sharp on the wall. I’m not sure how the energy savings will work with 4 different people coming and going from the house, but we will see.

I have used only one other type of smart thermostat in the past so my bar is not set too high in terms of functionality, however with that said I do believe that this smart thermostat does check all of the boxes of what I would expect in terms of similar devices. Firstly, the DIY install is fairly easy, I am not an electrician but the fact that I am in a new build home might be a factor on the level of difficulty as i am sure this can vary and should be viewed as a case-case response. Included in the box is even a wiring template that can assist with the installation. When installing my previously owned smart thermostat I was concerned that I was going it incorrectly, but never felt that was for this unit,... maybe its because I had previous practice. An mentioned above the settings within the app are the run of the mill, change temp on the fly, schedule thresholds and it even links with the big name smart-home management apps. If you are in a larger home that has spotty internet connection this may cause the response and action of the furnace/AC unit to be delay until adequate connection is established. Outside of performance, I really like the feel of this thermostat, there is no question on if the touchscreen is being pressed hard enough. My past unit made me feel hesitant when using the touch screen as it had a "spongy" feel to it, that's no the case for this product. All in all I am pleasantly satisfied with the performance and functionality for this thermostat, it makes utilization and monitoring of my energy usage easy and worthwhile.

I have 2 other Ecobee thermostats (Pro) that have been fantastic. I ended up replacing HVAC system in basement but didn’t need the Pro model and went with the Enhanced. There are a few things this can’t do that the Pro can but I didn’t need those features. Otherwise this works nearly the same and as with the other thermostats it works great. Integrating into the app was so easy. Now all 3 units controlled from anywhere. The app is very good and generally simple to use. I would recommend.

Brief review, this is my third ecobee. I set up 2 in my parents house and one at my place. I really love that its simple enough for my parents to use and integrates well with the homekit setup I created for them. I have never had any issues with them and are solid. The more granular control I have compared to the nest is really nice and it being compatible with all the smart home hubs is another plus. It looks good and the setup is pretty simple.

We replaced two older, non-WiFi programmable thermostats, one upstairs and one downstairs, with Ecobee smart thermostats. Instead of a DIY job, we utilized our usual HVAC contractor who has provided us service for over 20 years. The technician quickly installed both devices and connected them to our home network. The Ecobee app works as a stand alone or through our Apple Home Kit connection. It is intuitive and simple to set a comfort range. The temps we had used on our previous older thermostats had to be adjusted by a degree to compensate for the greater accuracy of the Ecobee units. The devices have functioned well. After we get a couple of months of experience we will be better able to quantify the positive impact, since Alabama Power was offering a rebate of up to $200 to switch thermostats, there was additional incentive.

I was first excited about getting my first smart thermostat, and in general this ecobee Thermostat does do the job --- like anything else though, it doesn't come with its pros and cons. PROS -Easy app setup (after initial manual installation process) -Can be monitored and controlled while I'm away or even out of town -Helps to save move to change temp and not cool the home while its empty or while away on vacation CONS -Sometimes the radar sensor switches to 'Away' mode when I'm at home -No Alexa speaker -No air quality monitor -On the expensive side - Auto-detects me and switches mode without my prompting -Manual Installation was NOT at all easy For me, the initial installation was a nightmare. I had to call the customer service number twice, and both times they took a while to get to me. And as I said, it can sometimes be "too smart for its own good." It will automatically switch to Away mode when I'm home, I guess because it doesn't sense a lot of motion or something. Then another thing is the clock displays when I am not in front of it, but when it "senses" me it switches to the mode to set the temp.

This is my third Ecobee Smart Programmable Thermostat. Thats on two houses with three systems you can control multiple locations from your phone so if traveling or at work you can cool it down or lessen the load. Easy to install and easy to program. They have excellent customer help staff that can walk you through installation errors. I highly recommend these over the google ones no service to buy or service costs. These also qualify for most energy company rebates buy it!

Nice thermostat with simple controls. Not as many features as other thermostats but very good.

We love these thermostats! We can control the temperature when we are not at home right from our phone. It works well regulating temperature especially when used with the sensors sold separately. Highly recommend this product.

I love the ecobee brand and I think this unit gives you the best of both worlds. It does not look cheap and it does what it says and I dont need any more devices to talk to. So if you are on the fence, I would'nt hesitate picking up thid gem.

Excellent product overall. Installation was a breeze, and it's functionality is incredible. Being able to plan with up-to-date weather forecasts is awesome.

The interface is clean and easy to follow. If you're someone who wants a "set it and forget it" solution, this is a great fit. Do your research first between this one and the essential version. I went with this one because my family uses the actual thermostat screen as opposed to the app, so I wanted a larger screen size. Install was about as easy as it could be and took about 30 minutes. The only reason I don't give it 5 stars is that I'd like more control over certain settings like humidity control. For this seeing it's basically on or off.

I liked the Honeywell Smart thermostat we had previous to this better. Ecobee's touch screen on the device as well as the app is way more confusing but does seem to have more features. To be fair, I haven't actually used the Honeywell in 5 years so they may have added more features by now. When we bought this we got it for a pretty decent price. I think it's been fine. It alerted us when our AC was basically running constantly because the guys that serviced our unit didn't check the valve and we'd lost 50% of our freon. Expensive cooling month but it could have been worse if the app hadn't alerted me.

Love my ecobee. Works great and easy to install and operate.

The new ecobee works great and is better than previous versions. It has more functionality.

Ive had the google nest and it was glitching out and not working with my brand new home and would work on aux heat only. But this worked from the day I put it in and had no issues. it's been almost 2 years now. App is great and the uI is nice and easy and works with my homekit

Had these installed for less than a month, so can’t speak to energy savings yet. I replaced my old “dumb”thermostats with these and really like being able to control from my phone and make schedules. No sense in heating or cooling when we are not home! I have this one, plus 2 Ecobee 3 lites. I would say purchasing the 3 lites plus the smart sensors are the best deal. But this one does have some nice to have features, such as occupancy detection for the room it’s installed in without a smart sensor and I’m sure many would love the instigation with Alexa.

Works just as explained! One of the best investments I have made. Did a lot of research to find what suited me best and it all came down to this model everytime especially with the ease of the phone application and eco+ mode!