Customer Ratings & Reviews

Had an older Nest and it didnt integrate with Home Assist. Switched over to ecobee due to great reviews and the integration support. Theres a little bit of a learning curve. The eco mode scheduling will let temps deviate a bit to save money so yiu have to tune it and find what works best. After about 2 weeks of tuning everything is in a good place. The home feels really well balanced and we rarely id evwr adjust temps. The system just runs. Lifes been great. No regrets switching.

Love the ease of use on the device and the app. I have not had it long but I loved getting the reminder to change my filters.

Works as expected. Works well for a retrofit solution

This is a great thermostat!!! I love the phone options since my thermostat is downstairs and bedroom upstairs. I has a eco mode to help save money

I've been a Nest user for over five years. The Nest was connected to my Amazon Echo and I had created a couple of voice commands to set tempertures without touching the dial. Google bought Nest, then Google required an account to continue to use the Nest App. I opted to remove the Nest and install the ecobee. Excellent thermostat! Equal to the Nest in every way except the pre-cool/heat function.

Love how large the display is on this thermostat. It is super user friendly too - very easy to set up on the app. This device makes it easy to monitor the temperature at our home while we are gone so we don't have to worry about our furbaby's comfort. The $75 rebate was a huge bonus and incentive to purchase this thermostat.

i love it looks really nice in my living room ,and i could turn it off if i forgot to turn off th ac with my phone so easy to use

I bought one of these for my house and I love it. It’s very simple to set up and seems to work flawlessly. I am so glad I purchased this thermostat.

Excellent...My Favorite Device Yet. I love that is google home compatible and works flawlessly with my Samsung S22 via the quick settings drop down menu. And also works great with google tv voice assistant..

Nice thermostat you are able to change more setting then other thermostats. Sometimes wifi connection not great to just change the temperature.

Took a little bit to get it to the correct settings for heat i thought it was faulty but after setting it correctly it works great

It was easy to install, user friendly and easy app. We’re happy with it

I like it, it looks good and easy to use. Easy to install and the app in my phone looks very good

So glad we’re bought this. It has really helped lower our bill. Hoping it’ll continued to do well once it gets colder.

Easy to operate and it keeps the house temperature about right

I replaced it on love it. Smart and connect to all app easy

Great thermostat. Love that I can adjust everything remotely from anywhere in the world

As a thermostat it's inoffensive. It's easy to use and the build-quality is good. Setting it up was not as easy as it should have been, but not bad. Making ad hoc temperature adjustments is easy. The built-in proximity sensor is very good at detecting when you approach. HOWEVER... As a SMART thermostat, it doesn't do any of the things that are actually helpful for a smart device to do. My main pet-peeve is that you can't set your Heat point and Cool point within 5 degrees of each other. So on cool days it's a little too cool, and on warm days its a little too warm. I don't want it to be 72 on cold days and 77 on hot days... I want it to be 75 all the time. What all smart thermostats SHOULD do is target a SINGLE indoor temperature. Then poll the local weather to get the current temp. If it's COOLER than the set point, then only use the Heat mode; if it's WARMER than the set point, the only use the Cool mode. Not only does ecobee not do this out of the box, but it also does not connect to any outdoor thermometers that it might use for such a thing. ecobee also can't tell Alexa what the current setpoint is (to be compared to outdoor temp for an Alexa routine). IFTTT has some automations for ecobee, but it cannot change the Heat/Cool mode. When all else fails, I'm a software developer, so I COULD write a program that finds out the temperature and then uses ecobee's developer tools to set the A/C mode the way I want it. ...except that ecobee recently discontinued their developer program, so I can't even do it myself. Additional demerits are: LED screen cannot be turned off except for the single built in "sleep" schedule. If the thermostat is in your bedroom, and you have more than one schedule running while you sleep, one of those schedules will leave the LED screen on. For custom schedules, you can set the screen to dim, but not off. And the dimmest setting is not dim enough. The scheduling paradigm is unnecessarily cumbersome. Each heat/cool temperature pair you want to have requires its own "activity." Then you schedule an activity to have a start time and an end time. You can reuse "activities," but if you want to change only the cool point, or only the heat point, it requires that you create and schedule a whole new activity. You cannot delete custom activities in the web interface, only on the phone app. I replaced an old Nest thermostat with this ecobee, and although the Nest thermostat had been able to control my A/C and furnace without any additional equipment, the ecobee required that install the (provided) device on the air handler in the attic, before it could operate it correctly. In the end, it results in a very conventional thermostat with a fancy touch screen on it. I wish that I had realized all this 2 weeks ago, when I could still return them.

Already after a few months showing savings. A little complicated to set up and use over a non-smart unit, but once part of HomeKit easy to see where you are going

I replaced a color Wi-Fi Honeywell thermostat with this unit and it's been great. There's a little learning curve, and it works much differently, but still a very effective solution.