Customer Ratings & Reviews

As a thermostat it's inoffensive. It's easy to use and the build-quality is good. Setting it up was not as easy as it should have been, but not bad. Making ad hoc temperature adjustments is easy. The built-in proximity sensor is very good at detecting when you approach. HOWEVER... As a SMART thermostat, it doesn't do any of the things that are actually helpful for a smart device to do. My main pet-peeve is that you can't set your Heat point and Cool point within 5 degrees of each other. So on cool days it's a little too cool, and on warm days its a little too warm. I don't want it to be 72 on cold days and 77 on hot days... I want it to be 75 all the time. What all smart thermostats SHOULD do is target a SINGLE indoor temperature. Then poll the local weather to get the current temp. If it's COOLER than the set point, then only use the Heat mode; if it's WARMER than the set point, the only use the Cool mode. Not only does ecobee not do this out of the box, but it also does not connect to any outdoor thermometers that it might use for such a thing. ecobee also can't tell Alexa what the current setpoint is (to be compared to outdoor temp for an Alexa routine). IFTTT has some automations for ecobee, but it cannot change the Heat/Cool mode. When all else fails, I'm a software developer, so I COULD write a program that finds out the temperature and then uses ecobee's developer tools to set the A/C mode the way I want it. ...except that ecobee recently discontinued their developer program, so I can't even do it myself. Additional demerits are: LED screen cannot be turned off except for the single built in "sleep" schedule. If the thermostat is in your bedroom, and you have more than one schedule running while you sleep, one of those schedules will leave the LED screen on. For custom schedules, you can set the screen to dim, but not off. And the dimmest setting is not dim enough. The scheduling paradigm is unnecessarily cumbersome. Each heat/cool temperature pair you want to have requires its own "activity." Then you schedule an activity to have a start time and an end time. You can reuse "activities," but if you want to change only the cool point, or only the heat point, it requires that you create and schedule a whole new activity. You cannot delete custom activities in the web interface, only on the phone app. I replaced an old Nest thermostat with this ecobee, and although the Nest thermostat had been able to control my A/C and furnace without any additional equipment, the ecobee required that install the (provided) device on the air handler in the attic, before it could operate it correctly. In the end, it results in a very conventional thermostat with a fancy touch screen on it. I wish that I had realized all this 2 weeks ago, when I could still return them.

Works great. We have a three story townhome and we no longer have to walk from floor to floor to adjust the theromstats!

I replaced a color Wi-Fi Honeywell thermostat with this unit and it's been great. There's a little learning curve, and it works much differently, but still a very effective solution.

Great thermostat. Love that I can adjust everything remotely from anywhere in the world

Fantastic product. Easy to use and very effective. Simple install as well.

I replaced it on love it. Smart and connect to all app easy

Very intuititive and easy to use. Great Product! Enjoy the ability to voice control!

Simple and intuitive design. Easy setup with clear and visual instructions. Very happy with this thermostat and features.

What a great smart thermostat. this unit was easy to install and has saved on average $23 per month. Couldn't be more pleasedd

Love this thermostat. Easy to use and program. Bought 3.

great thermostat. Great deal with discount for power company also

Had an earlier model that was not working correctly, new model works great, especially the app works great.

Works good. Easy to set up. Have issues with the connected sensors. I’m told they are in and out of range constantly with no way to turn that alert off.

Easy to use easy to install. Nice thermostat Would recommend

easy setup. Great app for programing temps. Set high and low temps and forget about it!

I’ve been using the ecobee Smart Thermostat for several months now, and I can confidently say it’s one of the best smart home upgrades I’ve made. From installation to daily use, everything about this device feels thoughtful, responsive, and designed to enhance both comfort and energy efficiency.

I replaced my Sensi for the Ecobee loving it so far

Great looking thermostat. Very easy to set up and use.

Easy to set up and use. Like that it is Wi-Fi and easy to program.

Excellent product. I highly recommend this from bestbuy.