Customer Ratings & Reviews

This is a fantastic thermostat. It's easy to install, quick to setup once it is hooked up. The configuration is somewhat detailed, setting up "comfort modes" for desired temperatures, then scheduling those modes for various time frames. After a month of use, you will be able to access very detailed online metrics for HVAC usage, temperatures, and compare it to data from other homes in your region. The remote sensor essentially allows you to use the average of the two temperatures as the "current" temperature, which your system will heat or cool the average temperature to your desired setpoint. With the sensors you now have for occupancy, these can also serve as the base unit for additional sensors that tie together into a security system with activation and deactivation done via code on the thermostat. This does require a subscription, though.

This is hands down the best smart thermostat, and is worth the money. I have never liked the Google Nest due to it's clunky interface, which makes it a frustration to use in my opinion. The Ecobee Premium is the top of the line model, and it's features are great. The touchscreen is very responsive, the installation is guided and easy, and the ability to have sensors to balance out the temperature throughout your home, especially in older homes, is a must. The added features of checking the weather, and a built-in air quality sensor to tell you if CO2 and VOC levels are healthy, is amazing. It even has a built-in speaker that allows you to stream Spotify, and can get pretty loud to boot! I can't recommend this thermostat enough! Buy it!

I am almost done upgrading my smart home to Homekit so I was excited to see a good looking eco bee product. I am coming from a 3rd gen nest thermostat which is also good but the eco bee has a lot of great features that the nest ones dont. I love the air quality monitor and the new big screen. With the eco bee + theres lots of great things but I wanted this thermostat mainly to notify me if it hears a fire alarm so I can save my cat incase of an accident when im not home.

This new Ecobee is so great. Picked it up the day after release at my local BB which had it in stock and couldn’t wait to install it. It was replacing a prior ecobee model with voice assistant. It now monitors air quality (including CO2), seems to have quicker responsiveness with Alexa (without the blinking top lights - now its integrated in the face), and seems to be more accurate in temperature readings and detecting occupancy. Like the new look - fully smooth front (now you don’t have that small sensor pad) and brushed metal outer cover — looks more like a higher end thermostat should look. Because I had a prior ecobee, installation was quick just install new back plate, reconnect the wires to the right terminals (luckily I left on the provided wire markers from the prior install), follow on screen instructions after it wakes - connect to your wi-fi, add it to the ecobee app (if you use it - as I do), connect to Alexa and your done! You can also connect all your prior room sensors (even the older ones) and you get one with the thermostat as well. The eco+ home/away features can save you money by adjusting the temp when the sensors detect you are not home instead of having to guess about setting a program regime. Eco+ has other great features for those that can take advantage of same. After about a month, I can definitely say its worth the upgrade!

It was easy to install and is working great. I was following the app installation instructions and after putting in current wire connections it directed me to call the support line. I was quickly connected with a support rep over the phone who then walked me through the entire installation process. It took less than an hour to install the old thermostat and get this one up and running. The remote sensor has been great at regulating temperature throughout the house. My front office gets much warmer than the rest of the house and this has helped a lot.

Loving my new smart thermostat. What I love the most is that it can be programmed away from home with your cell phone. Yeah never having to come home to a cold house and having to wait bundled up for the house to get warm! Very easy to program to non techie types. Would suggest if looking for a new thermostat, this would be the one.

I have been an Ecobee4 user for the last 5 years now and when I saw that they made some “significant” enhancements, I knew it was worth the test to see if it’s worth upgrading. More below. Pros: *Easy to install *Sleek design *Smart as smart gets. Works with Alexa, Siri, IFTTT Cons: *Expensive and can take time to recoup cost *Some features are buried in menus *Not a smart display or speaker replacement Some of the new changes are the larger screen, better speaker, radar sensors and air quality metrics. The installation for me was super easy as all of my thermostat wires were labeled from the prior install. I was bummed that the backing plates weren’t compatible so I had to drill new holes but it was still super easy. App setup was also easy and I'm glad that my room sensors worked with the new version. The “smartness” is among the best out there. I love the “smart follow” feature where the thermostat knows which room I’m occupying or not occupying and runs the HVAC to maximize my comfort settings. The more room sensors you get, the smarter it becomes. It does come with 1 sensor to help you get started so be prepared to shell out another $100 for 2 more sensors. The Ecobee also knows when you’re gone and will adjust your thermostat accordingly. This is far more advanced than running a regular schedule. The graphic user interface is simplistic and sometimes too simplistic. My only gripe is the software and not the actual hardware. For one, I would like the thermostat to behave more like a smart display and not “just” a thermostat. Show me customizable clock faces or the name of the song that it’s playing, etc. So much wasted screen space for just the room temp that has me longing for more content. Show me a news headline or a light hearted joke! Ecobee I hope you’re listening! In summary, I do like the larger screen and the air quality metrics but after the newness wore off, the larger screen no longer really mattered as a proper thermostat is a set-it-and-forget-it system. Air quality isn’t numerical values and it's buried in the menus to see. I would recommend the latest Smart Premium if you currently don’t have a smart thermostat and would love full app control of your heating/cooling. I would skip it if you're coming from an Ecobee4 or newer thermostat as the differences are not drastic enough to swap.

It’s nice to come home to a refreshing nice cool home thanks to this device. Works like a charm and easy to use.

Great product easily to program and understand has many great features

so far so good. its esy to use once you understand how it works. i had to contact customer support, and they are very friendly and very helpful. installation was pretty easy IF you have an understanding of what kind of heating and cooling system you have. the install directions are very clear and thorough. easy to connect to wifi and to register. the directions will walk you thru all of it. plus, if you register with your electric/gas company, it may get you a rebate. mine has been installed well over a week now, and been working great. the app is easy to use, programming takes a bit to get used to, but not bad. the satellite sensor works nice also, just keep it away from heat sources as it will give it a false reading.

We came home from a trip to discover our house was 96 degrees inside. Seems the thermostat had died and left the system turned on for days. We, of course, didn't know this because it was an older style non-smart one. We decided to upgrade to a smart thermostat so we could monitor system use anywhere. We chose this one because it is a very secure one that will not easily allow itself to be hacked by outside entities. (Friends in cyber security chose this one after researching records and so we trusted his advice) This system is doing a great job of keeping the house comfortable, switching between heat and AC as needed and letting us know on our phone and by email whenever things seem wrong (Like long time on emergency heat when it is very cold out) and the sensors even can tell us when our air quality is getting bad. The app is intuitive and very informative. I would certainly recommend this thermostat and suggest they get at least 1 extra sensor like we did.

Beautiful design, easy to use, you can control from anywhere, easy step by step installation, well it wasn’t that easy for me because I needed run a C wire, but thanks to the dedicated tech, I was guided and able to run this additional wire and install this awesome device, now I’m so happy

The Ecobee is providing exactly what we wanted. It was easy to set up and easy to use. I like that I can access and control it when away if needed, and can set temperatures for different times and situations (such as away from home).

I’ve been using the ecobee Premium Smart Thermostat for over 2 years now, and it’s easily one of the best smart home upgrades I’ve made. It’s incredibly accurate, easy to use, and has saved me a noticeable amount on energy bills—especially during peak summer and winter months. The touchscreen is sleek and responsive, and the integration with Siri, Alexa, and Google Assistant works flawlessly. I also love the remote sensor that helps maintain consistent temperatures throughout the house. The scheduling, eco mode, and smart features really do make a difference. Set it and forget it—ecobee handles the rest. Highly recommend for anyone looking to modernize their home and reduce utility costs.

Mostly good product, though not perfect, especially for the price. At it's core, it's has some great benefits: * support for Alexa and Google * AirPlay speaker (though this stopped working after a week of use and I never bothered figuring out why) * comes with a separate temperature sensor * air quality sensor! * Looks good But in practice, it has some issues: * Sensors aren't calibrated well. Even with the sensors adjacent to each other for several hours, I get different temperatures +/-5F. * speaker is bad. Worse than my phone, maybe on par with my smartwatch * Air Quality sensor isn't accurate. It'll randomly show the air as "Poor" while my air purifier devices mark it as excellent. When I'm cooking, my air purifiers easily pick up the change in air quality while the ecobee says "Clean". Searching online, I see other users are having the same issue. * UI is more complicated than a non-smart thermostat. To change the temperature, it takes 3 taps as there aren't simple "+" and "-" buttons on the device. Overall, I did quite a bit of research and I still think this is the best smart thermostat on the market (based on my needs). However, it's far from perfect and didn't live up to my expectations for the price.

I have been very pleased with this thermostat in the short time I have had it. I am using it with Apple Home so I can’t comment about how it works with other smart home systems. It is very well built, was straightforward to install, and performs well. I really like the extra temperature sensor. I placed it in a home office that is occupied often and I feel like the thermostat has learned to keep that area at a more constant temperature than my old one did.

My first ecobee thermostat died when the entire HVAC succumbed to its old age, and the HVAC technician can't tell me what happened. I bought this model as a replacement. So far, it's working great. My previous Ecobee worked for over 10 years. I plan to stick with Ecobee. It's a bit expensive, but to me it's well worth it.

Super easy install, sleek design and the extra sensor make the temperatures throughout the house fairly even. Had an Amazon thermostat not even close to the Ecobee.

I had 3 Nest thermostats and Google decided to remove app support for 2 of them. They were not cheap and up until that point I loved my Nest thermostat and smoke detectors. Because of this I decided I would never buy anything Google again. I know ecobee may do the same thing as a simple Bing search will show they have in the past. I just hope they do so within reason. I love its HomeKit compatible works great. I actually ended up liking these way better than Nest anyway due to HomeKit compatibility and Siri compatibility.

My parents have had an ecobee thermostat for years and it’s worked perfectly for them so I thought I’d buy one when I purchased my new home. Very easy to setup using the very clear app instructions. With the smart sensor placed in my room, it allows my room and overall the entire house to stay cool in this brutal south FL summer! I have it on an automated schedule but can also change is very easily after adding it to my Apple HomeKit.