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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 712 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 712 reviews
  • Rated 5 out of 5 stars

    Smart thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really satisfied with purchasing this smart thermostat it does everything that it suppose to do. It's one of the best investments I could've purchased from Best Buy. Every household needs this. I'd recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ecobee. Simpe to use, easy to install and very accurate. Ive had no problems with any ecobee i have used. I like the premium has the air quality monitor as kind of a reminder to make sure my filters are changed regularly. The app is also easy to use. I would recommend trying this thermostat. If youre wondering if its compatible, they have a compatibility checker online you can use before purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat it does it all. Easy to use and the app lets you do it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is expensive but it is worth it. It can handle anything you want to throw at it, duel fuel - no problem, add a humidifier - no problem, filter changes - its got you covered. This is the best for a reason!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and ease of install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and great value. Once installed, took no time at all to add to my Apple HomeKit and works seamlessly with A/C and Furnace with no extra wiring or work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat has a sleek design and great functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun want, not need

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Vacation setting handy. App is intuitive. Only issue was our new heat pump system required a $300 part installed to use this…but now works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temps off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice app and clean design however the temp is not accurate. I bought another temp thermometer and found out its off. I matched the external thermometer but it constantly gets off again. My nest never did this..

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for bringing this to our attention! We'd recommend troubleshooting your device by following the steps in the article. If you continue to have issues you can contact our support team at 1-877-932-6233 (or 647-428-2220 if you’re outside North America). Our team is also online Monday to Friday from 9am to 10pm EST, Saturday and Sunday from 9am to 9pm EST to answer your questions.
      https://support.ecobee.com/s/articles/My-ecobee-temperature-is-inaccurate ecobee

  • Rated 5 out of 5 stars

    Best smart thermostat in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have ever installed and used, and I have tried them all. Works with HomeKit and is feature rich. Nicely pairs with the Ecobee video doorbell also, allowing you to see who is at the door directly on the thermostat. A game changer if you have a thermostat in the bedroom or on a separate floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install. At first I was a little concerned that there ware no printed instructions. It was so easy, launch the app, answer a few questions and connect the wires. It tells you everything you have to do step by step. It’s easy to adjust the temperature either at the thermostat. Just tap and slide to the desired temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ecobee thermostat died when the entire HVAC succumbed to its old age, and the HVAC technician can't tell me what happened. I bought this model as a replacement. So far, it's working great. My previous Ecobee worked for over 10 years. I plan to stick with Ecobee. It's a bit expensive, but to me it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. The Nest was incompatible with my heating system. But this did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ecobee Smart Thermostat, purchased from Best Buy! Its sleek design, easy setup, and intuitive app make controlling my home’s temperature a breeze, saving energy effortlessly. Best Buy’s fantastic service and selection made this purchase a 5-star experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Makes it easy to remotely check temperature of home. Installation was straight forward and easy to complete. The ability to monitor equipment running and set different comfort settings make this thermostat a great in home asset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart hub for your home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been thoroughly impressed by this thermostat. Love being able to adjust the temperature by voice command while at home or away. It also gives updates when the humidity or air quality changes. All these can be set for whatever you want. Works with Siri, Alexa, and Google. What else could you want? You can even listen to music through the hub. I have not added security features like cameras and doorbells, but I'm seriously thinking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is beautiful, and the setup process is easy. It works great, and I love that it works with Apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how easy it is to install and adjust. The air quality is very unique and is also nice. My only issue was the automatic adjustment setting, which allows the thermostat to reduce the heat when it doesn't see me around, mistook my robot vacuum as me, so it would heat the house like I was there because the robot vacuum was working. Besides that, it's pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thermostat. Easy to install unless you have an unusual setup. Unfortunately I do so I had to call customer service. They talked me through every step of the installation and setting up the app. Much better than my older Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful thermostat. Helps maintain a good temp in my home. Going to replace my upstairs thermostat next with this one to maximize efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product! I super love it! This will help lower our electric bill.

    I would recommend this to a friend
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