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$999.00

Customer reviews

Rating 4.6 out of 5 stars with 743 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 743 reviews
  • Rated 5 out of 5 stars

    My Ecobee

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the Nest. The Nest has a problem with the power wire, the Nest APP is better. They need to improve their app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is very smart. Connects with Apple Homekit and Siri very well. Saves my family money on electricity bill. Can’t say enough about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improves A Poorly-Implemented HVAC System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before installing an ecobee, there was a 10+ degree F difference beteween the hallway with my thermostat and my bedroom and 5+ degree difference in other rooms. Even after putting plastic over our windows! We offen ran our furnace at higher temps in an effort to compensate. With an ecobee and a sensor for each room, we get a far more accurate picture of what our temps are how to economically maintain a comfortable home in the winter. The included wiring adapter meant I didn’t need to run new wiring, and the install took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my first smart thermostat, and researched before purchasing. Of the two main competitors in the smart thermostat market i went with ecobee due to the c wire power extender. Amazon has their own now and that’s an option for a cheap smart thermostat. I work from home so i pretty much have the ac set on a constant temperature. I don’t participate in any rebates my electricity provider has for a smart thermostat as I’m in a condo. So I don’t use them thermostat to its full potential but I did learn something from it. Being in Colorado it is pretty dry, but the built in humidity percentage told me my fish tank acts like a giant humidifier. Besides that the wireless extra room sensor is good but pretty pointless for me. Once the batteries run out on it I do not plan on replacing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the thermostat is working perfectly and is so easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We just love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first ecobee in 2015. Since then, I moved twice, and in every house we install the newer one. This one is so nice looking! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. I love the sensor features that allow tell it what sensors to read at what time of day. It super helpful at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Love the ease of install, connecting additional sensors was a piece of cake, and balances better than our old thermostat. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to buy 3 eecobees; The store had only 2. However, they shipped the third one to our house the next day! Their service is awesome and the person who attended us was very curteous and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if your into the Apple eco system. It also stated playing SiriusXM when I asked Alexa to play a channel. Yes, thru the thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds the Right Temperature Setting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart sensor helps maintain the thermostat setting where other smart thermostats failed. Installation was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ecobee thermostat is great. Installation terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Installation from Best Buy is poor and questionable for the value. Their tech reps are not reliable, fail to show up, don't notify you, and generally are a blemish on what would be an otherwise great transaction. I will not use Best Buy to install my purchases in the future. Geek Squad is not recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works perfectly for our two story. Only complaint is that external sensor goes into standby during the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had all the features I was looking for. It has many videos online explaining the installation process. It is an easy DIY project if you are willing to try. Now I can set the temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with new ac. So far love it! Monitors and adjusts air perfectly . I added 2 more sensors for other rooms and it keeps everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive product. Easy to setup. The device and app walks you though the setup, even the wiring part. Looking forward to learning more of the advanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome smart thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently have 2 ecobee thermostats, awesome smart thermo, easy to setup easy to use and the app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This device is awesome and worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so simple to set up (hardware and software). And man did this thing save me money. If you don’t have zone Controlled HVAC system I would highly recommend. The little censors can be placed anywhere. We have one in basement, living room, and 3rd floor (where we sleep). It’s much warmer so we have it set up so it’s using temp in 3rd floor while we are sleeping. During the day my office is in basement and it’s 5-8 degrees cooler, so we use basement temp for when I’m working from home. Con though. Eco system. It’s awesome but because of sensors it might detect something moving and think someone is home and override AWAY setting. But I find solution by turning off eco while schedule is set to HOME or AWAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat I’ve Owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a defective Nest thermostat with this one at the recommendation of my HVAC guy and I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a gen1 nest thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Gen 1 nest with this. The UI and features in this unit are solid. Looking forward to tracking air quality, and linking more sensors.

    I would recommend this to a friend
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