Customer Ratings & Reviews

They made it so easy to setup. The quality is great.

Works great and controls our humidifier as well. Looks good and works as described.

Awesome product Easy to use great price 100% satisfied

This works great for our home and the app is easy to use.

Great product lots of options and great technical support. The YouTube videos were a big help

I've had an ecobee thermostat for years and I'm on my third one purchased in January 2025. I started having problems about 18 months ago with its geofencing capabilities a feature that was very important to me. I spend many hours on the phone trying to resolve the issue, and in the end support advised that maybe I need a new thermostat. I bought the latest generation ecobee, upgraded my home hub, reinstalled everything, only to continue to have the same problem. They were very anxious to blame the issue on Apple; however, I have other products that use the same geofence with no problem. I gave up on the geofencing, and thought I'd try the eoo+ feature to work around the home and away settings. That has been a disaster with completely unreliable responses and actions together with ecobee being plagued with frequent system issues. The app itself also has a very tedious design. It's a shame. I used to love my ecobee, but now I'm looking into the competitor.

Great thermostat. If they inprove the web ui and app its got mega potential

Excellent and i save money on FPL. I love it to much

Great for balancing the temperature between two floors.

Much better than the standard thermostat that this replaced.

I really like this thermostat. It is very easy to program with many options. As important as the quality of the thermostat itself is the quality of their customer service. I had some questions about installation and contacted customer service. They went above and beyond, took time to make sure all my concerns were addressed to my satisfaction. I highly recommend Ecobee as a company.

I love this thermostat because it’s so simple to use & hopefully will save me some money.

Top notch product... like the fact that it's completely customizable through the app, touch-screen for manual controls, and also that it comes with a remote sensor. Only a couple of drawbacks... wish it was more "smart" to learn your desired settings automatically through use, and wish that it would come in multiple colors. But it's still my thermostat of choice for voice control using Alexa.

Works great and it was easy to install. Love the application on my phone as well.

Amazing set up to set a nice view to your living room

Is best commander for the phone is very good quality

This is my second ecobee. I’m a fan and went with it again when I moved. The eco feature is awesome.

I like the design and the way it works. The touch screen is good and its attractive on the wall. I had Geek Squad install it. Luckily I had a C wire on the old unit. I have a heat pump and you have to set it for that or it will not work. The only thing difficult is integrating it with Alexa. Not clear or straight forward on how to do it.

Great doing a good job love it quality help to save energy too

The eccobe is everything we had hoped and more. It is intelligent and works in the background so you dont even need to think about your air temperature. You live life and it works on your behalf to make sure your comfortable. Simple things no matter how small can make an impact.