Customer Ratings & Reviews
- Model:
- EB-STATE6-01
- SKU:
- 6500666
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.
This summary was generated by AI based on customer reviews.
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch product... like the fact that it's completely customizable through the app, touch-screen for manual controls, and also that it comes with a remote sensor. Only a couple of drawbacks... wish it was more "smart" to learn your desired settings automatically through use, and wish that it would come in multiple colors. But it's still my thermostat of choice for voice control using Alexa.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it was easy to install. Love the application on my phone as well.
I would recommend this to a friend - Pros mentioned:Design
Living room upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing set up to set a nice view to your living room
I would recommend this to a friend Like it but you need a C wire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design and the way it works. The touch screen is good and its attractive on the wall. I had Geek Squad install it. Luckily I had a C wire on the old unit. I have a heat pump and you have to set it for that or it will not work. The only thing difficult is integrating it with Alexa. Not clear or straight forward on how to do it.
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doing a good job love it quality help to save energy too
I would recommend this to a friend My go to smart thermostat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ecobee. I’m a fan and went with it again when I moved. The eco feature is awesome.
I would recommend this to a friend..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is best commander for the phone is very good quality
I would recommend this to a friendMuch appreciated upgrade from Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is far nicer than the Nest that it replaced. The large touch display is easy to read and navigate, which makes it possible for senior citizens to use. Built in Siri (and others) works extremely well, and this fills a gap in voice assistant control where it’s located. I haven’t previously used a separate temp sensor for another zone, but the included sensor has been beneficial.
I would recommend this to a friendLife made simple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eccobe is everything we had hoped and more. It is intelligent and works in the background so you dont even need to think about your air temperature. You live life and it works on your behalf to make sure your comfortable. Simple things no matter how small can make an impact.
I would recommend this to a friendGreat thermostat! Adjustable temps from our phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this smart thermostat & we got a one time credit on our electricity bill for installing a smart thermostat which is even better!
I would recommend this to a friendGreat thermostat but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat with clean air sensing and extra temperature/motion sensor. Works nicely with my HVAC and justifies its existence by sending power savings reports each month. Also it serves as a hub for ecobee ecosystem smart devices such as door/window sensors, cameras, switches etc. I like the HomeKit integration, and somewhat useful Google Home integration but Amazon Alexa did not come useful at all. The main con is its full price, quite a hefty investment with a hope it pays itself over the years.
I would recommend this to a friend- Pros mentioned:Ease of use
Best thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best thermostat easy to install love it
I would recommend this to a friend - Pros mentioned:Overall performance
Top shelf.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning the system, but so far it’s what I’ve been looking for.
I would recommend this to a friend Spot on Accurate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded to this thermostat recently from the google one and the temperature in our house is now more accurate than ever
I would recommend this to a friend- Pros mentioned:Overall performance
Item great not so much customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and works great but Best Buy customer service need improvement. They can do better
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has had no problems with it so far this is my 2nd one just upgraded it.
I would recommend this to a friend More powerful than Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got both Nest and ecobee devices. I have to say that this ecobee is more powerful with regards to features, and I like that it comes with a remote sensor. My installation was not easy, as I did not have a C wire. But tech support was helpful and returned my call in about an hour. You should know that it has a much bigger footprint than a Nest device.
I would recommend this to a friend- Pros mentioned:Ease of use
Best on the market
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use and app makes changing temp a breeze
I would recommend this to a friend Regret my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Google nest was going out, and my HVAC technician suggested the ecobee. This thing has been nothing but a headache. The settings were way to complicated. I got this in the summer and after multiple attempts to get the settings correct, I wound up paying another $200 just to have my technician come out and set it up for me. Afterwards it functioned as it should and the house was finally cool again. Fast forward to winter, I don't use dual settings, now my thermostat is all wonky again. The thermostat will show it's 70 in the house but it's freezing. So, I thought ok, just adjust the minus and plus in the settings to get it to read properly. Nope! Still, it will show the inside temp is 70 but it's still freezing in the house. I will set the heat to 72 to get the heat to kick on and 10 - 15 minutes later it's getting toasty; I look at my thermostat, and it now reads 67. So, tell me how the reading goes from 70 to 67 with the heat running and the house pretty clearly being warmer. At this point I'm not sure I want to spend another $200 to have a technician come out to work on it. I'm going to try taping the little hole where the wires come out of the wall and see if it works. If not, this thing is getting donated and can become someone else's problem. Thanks ecobee for all the money I've wasted.
No, I would not recommend this to a friendBrand response from ecobee
Posted .Thank you for reaching out! We're sorry to hear about your experience, that’s definitely not the experience we aim to deliver. Based on your description, this may be due to a wall draft. We recommend sealing the hole behind your smart thermostat with plumber’s putty first. More details here: https://support.ecobee.com/s/articles/My-ecobee-temperature-is-inaccurate
Our support team would be happy to help you as well. You can contact our support team at 1-877-932-6233 (or 647-428-2220 if you’re outside North America). Our team is also online Monday to Friday from 8 am to 11 pm EST, Saturday and Sunday from 9am to 9pm EST https://support.ecobee.com/s/contactsupport
- Pros mentioned:Ease of use
Ecobee Premium
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and easily programmable thru my iPhone!
I would recommend this to a friend
