Customer Ratings & Reviews

Simple install and setup. Easy integration with iOS and HomeKit

Easy to install. Had to call customer service. Helen was very patient, friendly, professional, and smart. Helped me realize my user error and didn't make me feel like the idiot I am. Major upgrade over my Honeywell T10 which I loved. ecobee all the way, baby (got 2).

Love it!! This is a great thermostat! Great built in features!!

So far after installation and some set up. I have not tested the A/C side of yet but I love the idea in automatic setting.

Great product that replaced an not smart thermostat. It provides all the details that I need with the temperature, mobile app, remote sensor, and easy to use interface. All the tools and instructions were simple to have the system up and running within 30 minutes

The ecobee models with internal motion sensors are able to track when you walk into a room and when you leave and account for that when maintaining an ideal temperature for you. It’s a pretty handy feature for conserving energy: when motion isn’t detected for long periods of time, the thermostat can then reduce usage accordingly.

Not the easiest to use. Still cannot figure how turn off setting where it lets it down to 65 at night. Extra sensor is cool but doesn’t appear to let you control temperature with other sensor

Added one upstairs and down, they are great. Before it would get hot and then the ac would run a long time and get cold. Now the temp does not fluctuate as much. Easy to program, connect to the internet and link to the app on my phone and control both remotely.

Great product by look and functionalities. Ecobee have great after sale support.

Excellent service. The technician was on-time, knowledgable, sussed out the issue, and explained how to resolve the problem. So glad I had Best Buy Total!

Great item. Working well and no issues so far yett

I dislike this product. It is not intuitive, nor is it user friendly. There is no way to delete the schedule, so you have to either "hold" your settings, or create a schedule that works for you. This does not work for me. Really disappointed. I plan to return and replace with Nest.

I switched to these because my nest E wasn't performing how i wanted it to in my 2 zone system. Unfortunately I had to get 2 of then which was expensive. My house is running as expected now and the sensors help a lot to understand how to heat and cool our new home.

Stylish thermostat but a pain to get fully set up.

Great product, easy to install and amazing costumer service. I had an old wiring for my HVAC and costumer service helped me through

Alexa operated, love having the ability to change my home temperature from my phone.

Great product and pretty easy to install! Customer service was responsive and can walk you through the installation process. The device will give you notifications for any major temperature changes, which is pretty cool.

Great device that can be set manually or automatically depending on how you want to use it. Would purchase again

At first i didn't know what to expect with this since it was my first smart thermostat, but after the first week i saw that it was helping me save money with its smart capabilities and scheduling feature.

as described. the item works. eco bee needs a better GUI that allows you to select what you want to see on the screen. In this case I will love to see the weather as the default and not the temperature