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Customer Ratings & Reviews

$259.99

Customer reviews

Rating 4.6 out of 5 stars with 746 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and ease of use with connectivity to smart home devices. Many customers appreciate the air quality monitoring feature and find the installation process straightforward. Some customers have noted the app usability could be improved, and a few have experienced compatibility issues with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 746 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is one the best in the market. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as it gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an ecobee bought in 2017. I actually bought the super deluxe one by mistake. It has the air quality monitor which so far has been amusingly wrong about the quality of the air. The windows were wide open and it said the air quality was terrible. I have read that it takes several months for it to dial itself in. Other than that it's as good as my original ecobee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous time I had a hard choice between Google and Ecobee. This time I choose Ecobee because I already have some sensors and Premium version definitely worth money paid.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good upgrade from old version and nice sleek

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ecobee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. It’s works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple install and setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install and setup. Easy integration with iOS and HomeKit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING IT!!! I’m sure it will save Me money and pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Had to call customer service. Helen was very patient, friendly, professional, and smart. Helped me realize my user error and didn't make me feel like the idiot I am. Major upgrade over my Honeywell T10 which I loved. ecobee all the way, baby (got 2).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just have for home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house temperature has been so constant and with a lower light bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat and security system in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee models with internal motion sensors are able to track when you walk into a room and when you leave and account for that when maintaining an ideal temperature for you. It’s a pretty handy feature for conserving energy: when motion isn’t detected for long periods of time, the thermostat can then reduce usage accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart theromstat that meets my ac needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that replaced an not smart thermostat. It provides all the details that I need with the temperature, mobile app, remote sensor, and easy to use interface. All the tools and instructions were simple to have the system up and running within 30 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new interface and features. Had a 4 that lasted 3 1/2 years Let’s hope this one is better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smart Eco Been Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Working well and no issues so far yett

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go with Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to use. Still cannot figure how turn off setting where it lets it down to 65 at night. Extra sensor is cool but doesn’t appear to let you control temperature with other sensor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, excellent service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The technician was on-time, knowledgable, sussed out the issue, and explained how to resolve the problem. So glad I had Best Buy Total!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AutoSetting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after installation and some set up. I have not tested the A/C side of yet but I love the idea in automatic setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to these because my nest E wasn't performing how i wanted it to in my 2 zone system. Unfortunately I had to get 2 of then which was expensive. My house is running as expected now and the sensors help a lot to understand how to heat and cool our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by look and functionalities. Ecobee have great after sale support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks good, lots of settings to configure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish thermostat but a pain to get fully set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and pretty easy to install! Customer service was responsive and can walk you through the installation process. The device will give you notifications for any major temperature changes, which is pretty cool.

    I would recommend this to a friend
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