Customer Ratings & Reviews
- Model:
- EFME627UTT
- SKU:
- 6446617
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ease of use of the 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and Predictive Dry. However, a recurring negative comment centers around the lint trap, with some users reporting issues with it detaching and potentially damaging the dryer. The lint trap's design is a significant point of concern for customers. Some users also mentioned that the dryer doesn't completely dry all items.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lint trap
Watch for the lint trap popping out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're having a big problem with the lint trap coming out while drying. First time we figured it was our mistake for not pushing the lint trap fully in place (we thought we did). That cost us 2 socks that were caught in the blower. 2nd time it happened I knew we were being careful to make sure the lint trap was fully seated. Lost sock #3. I pulled the front off and placed a screen in front of the blower. The lint trap came out again. 3rd time in 3 weekends of drying, but at least I didn’t lose any more clothes due to the screen I installed. It seems to happen most often with stretchy yoga style pants. I caught it on video. Not that great of video, but I still got it. Electrolux did send a repair tech to have a look but literally all they said was use a laundry bag. When I explained the Maytags and Samsungs I had in the past didn't have this problem he repeated that we should use a laundry bag. Personally I think Electrolux should replace the door with one shaped like the washer. That would fix the problem. With all that said, the first 3 weeks were problematic. The past few weeks have been without incident. One last note, I noticed the issue with lint build up on the dryer seal as the Last1IHope reviewer, but with other issue I figured that waa too small to complain about.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Thank you so much for taking the time to share your story, Reister. We’re so sorry to hear about the difficulties you’ve had with the lint trap on your dryer. This certainly isn’t the norm, nor the experience we want you to have. It sounds like the original service visit didn’t fully resolve your concerns, and please don’t hesitate to reconnect with us if you notice the issue again. We’re always more than happy to investigate further and see what we can do to help! You can best reach us either by Live Chat on our website or through our Customer Support line at 1-800-265-8352 Monday through Friday between 8:30 am until 8:00 pm EST. – Hailea
- Cons mentioned:Lint trap
Wouldn’t purchase again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We havent owned this dryer for two full years and I’ve replaced the belt three rimes now. All three broken belts were related to the lint trap. Somehow a sock made it through and got pulled into the original belt. The two most recent breaks were both caused by a button on a shirt getting caught on the lint trap and that statyed a twisting and pile up of the clothes inside that must have frozen the drum. Poorly engineered.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello, Anderson! We are sorry to learn of your early encounter with your dryer. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
~Rowena
- Cons mentioned:Lint trap
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have repairs done before we could even use the dryer. It doesnt completely dry a lot of items
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello, DwayneP! We are disheartened to learn that you have not had the effortless experience we strive to give our customers. We know the importance of having an appliance that works at its best, and we would like to ensure that we are able to provide that to you. If you have any specific feedback or need assistance with an appliance, please let us know! You can contact us at 877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to help in any way we can. -Rox
- Cons mentioned:Lint trap
Lint trap snagging clothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about 2.5 months, Lint trap keeps popping out and snagging clothes. Snagged a bed sheet today and seized the entire dryer…luckily we were home because it was overheating the dryer and once we shut it down it wouldn’t restart. And now it won’t spin. Either ruined the belt or Motor that spins the drum. Needs to have a latch or something to lock the trap in place
I would recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello Clay. We hear your voice and appreciate that you've taken the time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. At your convenience, please reach out to us at 1-800-374-4432 Mon - Fri, 8:30am - 8pm (EST). We would love to work with you to resolve these issues. Kind regards, Christy
Brand response from Electrolux Canada
Posted .Hello Clay. We hear your voice and appreciate that you've taken your time to share your important concerns. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. At your convenience, please reach out to us at 1-800-374-4432 Mon - Fri, 8:30 am - 8 pm (EST). We would love to work with you to resolve these issues. Kind regards, Christy
