Customer Ratings & Reviews
- Model:
- EFME627UTT
- SKU:
- 6446617
Rating by feature
- Capacity
Rating 4.3 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the ease of use of the 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and Predictive Dry. However, a recurring negative comment centers around the lint trap, with some users reporting issues with it detaching and potentially damaging the dryer. The lint trap's design is a significant point of concern for customers. Some users also mentioned that the dryer doesn't completely dry all items.
This summary was generated by AI based on customer reviews.
Electrolux Dryer caught fire, control board burned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electrolux Dryer caught fire. Control board and connectors burned out. Could have burned my house down. Anyone else have this issue? Electrolux would not cover parts and service. Only 1 year warranty, we have had for 3 years.
No, I would not recommend this to a friendBrand response from Electrolux Canada
Posted .Good day, JasonP! It is disappointing to learn that there was an immediate problem that needed attention. We don't anticipate this from our appliances, and we want to make sure you're taken care of. So we can learn more about your concerns, please contact us through Live Chat or by phone at 1-877-435-3287 between the hours of 8:30 a.m. and 8:00 p.m. EST, Monday through Friday, for us to investigate. ~Lauren
Filter come out when dry
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good - front pc of filter came out when dry clothes stuck into the machine- I plan to return but no car to drop off or box to send back. I have to pull out the clothes out. I have to tape the filter every time I have to dry my clothes. Will not buy any from this brand.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello, Baddryer! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Sam
The washer was a lemon-I plan to avoid Electrolux
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A new Electrolux washer and drier were installed by Best Buy and occasionally we would get the error message that the water hoses were mixed up, so we arranged for a service call. However prior to the date of that service call, which was after about a week's use in the midst of the spin dry, the washer blew the ground fault interrupter (GFI), and after resetting, it contined to blow the GFI. The front loader door was locked and wet wash was trapped inside. After 2 hours on the phone with Best Buy, they agreed to replace the washer but none were available and no more were being ordered, so they told me to pick another brand and they would take back both the washer and the electric dryer and issue a refund for any difference in price, which they did, and the replacement LG washer and dryer arrived approximately 10 days later. However instead of an in-person service call for the hose error message which had been scheduled prior to the GFI blowing events, the Best Buy repair team contacted the manufacturer and told me over the phone the procedure to cause the front loader door latch to release. The procedure worked, and even though 7 days had passed, the wet laundry hadn't started to mold, so we placed it into the Electrolux clothes dryer. I do not think that there ever was anything wrong with the hoses or their installation that gave rise to the error messages. Instead I think this particular washer was defective...a total 'lemon'. The major reason for purchasing the Electrolux brand rather than any other was it was one of the few brands that the door swing of the units could be reversed. With the replacement LG front loader washer and dryer we were able to instead flip the location of the washer and dryer so that the door swing would work. The whole experience was quite disheartening and frustrating. Ultimately Best Buy made good on the transaction. The replacement LG washer and dryer seem to be better built, hence I plan to stay away from Electrolux.
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We hope to have an opportunity in the future to restore your faith in the Electrolux brand. If we can be of assistance in any way, please connect with our Live Chat team on our website. Best Wishes, Anna
So bad Dryer lint filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.electrolux dryer lint filter so bad, it is easily damaged, i am looking for replacement part
No, I would not recommend this to a friendBrand response from ElectroluxExpert
Posted .Hello there. We appreciate you taking the time to provide feedback. We're sorry that your appliance didn't work as expected. Electrolux is always here to help. The part number for the lint filter is 5304513574. If you need more assistance, please don't hesitate to contact us via phone at 1-(877) 435-3287, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth