Customer Ratings & Reviews

If you are a streamer or content creator, this is a must. Connection setup is easy, and the software is just as simple. Follow the steps and ensure you get 4k or 1440 with 120 FPS to maximize your gameplay as you record. If you stream it is the same process. There are other makers of capture cards, but Elgato is king

Device works great. The set up was super easy! I suggest you get some high end hdmi cables to get the 4k.

This is a nice little power-house of a capture card, and my first. It’s largely straightforward, but in my case, also presented a learning curve. Now that I spent a bit of time reading up on best software and tuning settings for my setup, it works well. The 4K X hardware itself is quite nice and comes with a great 8k HDMI cable, and quality USB cable -both in a woven style. I captured on a PS5 using a MacBook Pro and while there is a provided infographic on the inside of the box to indicate how to plug in the various cables, the lack of Quickstart guide and only a website reference for software download didn’t fully get me prepared for capturing video out-of-the-box. I did, however, have to find and read the FAQ for recording on PS5 to discover that HDCP setting on the console had to be turned off in order to connect and see any image. - I’m new to this, so these necessary steps could have been made more obvious. Elgato promotes using their 4k Capture Utility software on their website, but at the time of review, that wasn’t offered for Mac. I instead first used Quicktime, which really was easy to set up, but it my version didn’t allow for highest resolutions. Eventually I read up on other alternatives and discovered the more widely used OBS Studio (also downloadable from Elgato’s site) - This also posed a challenge, as for a while I wasn’t getting a signal from the 4K X. After some research, re-downloading and reinstalling, I discovered that I likely had a bad set of hidden library files. Sure enough, after deleting those and trying again, I was presented again with a list of permissions that OBS seemed to need in order to get things running. And while I also strangely didn’t hear any audio while recording, despite toggling that setting, it all came through well in the outputted video. This was the ticket, I’m fairly tech-savvy and once I got in, things largely just work now. Video capture is quite good and with plenty of control. There's little to no latency between what is actively being played and what is previewed during recordings on your computer. For such a small device, achieving such high frame rates and HDR10 recording is no small feat. I should note that I also attempted recordings on a Windows gaming laptop as well, but something was very off with the capture and audio every time. Given the large number of other people reporting no issue, I assume it must be our setup. 4k Capture Utility seemed partly to blame in that it defaulted to audio processing, which I needed to turn off at an OS level-application level. Overall, this card is a great offering for those looking to capture great content. Getting up and running as a newcomer had a variety of rough moments for me that could have been better directed by Elgato, but beyond that, it became straightforward. It's a very well designed capture device, with many people rightly praising its top-tier capabilities.

The beat capture card I have had in a long time! This 4k capture card deliver amazing quality and delivers what it promises. I have 2 different recording stations and might considering buying another one because its just that essential and works amazing. Also has audio jacks if you want to jack in woth headphones. Works perfect with OBS and Streamlabs but surprisingly not so well with the El Gato Capture Software. No issues with plug and play on OBS or Streamlabs. You will need to edit your streamlabs settings to output 4k resolution and other various details. Dive deep and you will have a great recording process in no time with this device.

The Elgato 4K capture card is truly top-of-the-line—flawless performance, crystal-clear quality, and zero hassle. Best Buy made the purchase even better with their reliable service and unbeatable selection of digital equipment. Highly recommend both the product and the store!

Works perfectly and easily. Easy set up and good quality streaming.

It has been great for gaming on streaming, high quality resolution easy compatibility

Works as expected. I can now stream to my audience in 1440p on twitch. Great purchase!

This capture card is outstanding. The Elgato 4K X delivers incredibly smooth gameplay capture with support for high refresh rates, HDR, and HDMI 2.1. I’m using it with modern consoles and a gaming PC, and the passthrough performance is flawless with no noticeable lag. Being able to capture high-frame-rate gameplay while still gaming at full resolution and refresh rate is a huge plus. Build quality feels solid, setup was straightforward, and Elgato’s software makes recording and streaming simple. If you’re serious about high-quality game capture—especially for 4K or high-FPS content—this card is absolutely worth it.

I really dig this capture card! I had to disable HDCP to get the screen to work on my end, not sure what cause that issue but it was resolved. I've been streaming and have received compliments of the quality. I used to use a cheap Amazon capture card, and after 30 minutes of play people would comment that my stream was frozen or choppy; which I could also tell by my preview screen on OBS. Not anymore, I've streamed for up to 4 hour sessions about 3 times a week and have not noticed any issues!

Worked well with dual pc streaming, no issues during set up.

Amazing resolution and no lagging! Works very well with HD10!

love this capture card!!! it has pass through 4k at 120hertz and had recording at 4k 120! definitely and game changer.

Bought this to stream my switch 2 with on twitch. Easy set up and works great! Definitely would recommend for streaming external devices and games on consoles.

I bought this capture device to replace an old one, which was a great decision. The device comes with HDMI 8 K and USB-C 3.2 cables. You can use the Elgato software to configure the device's behavior based on the current configuration (monitor and source device). It was easy to connect everything. It works perfectly with OBS Studio and macOS.

I upgraded from the 1080 and it looks very clean! I use it for my switch 2 and hae had no problems. No latency or anything.

Perfect for PS5/Xbox or Nintendo, this console works great and also provides a fast response speed, making it easy to record and edit. The quality looks great and very fluid, very small, and can be placed anywhere

Very easy to use. High quality. Makes streaming from a console very easy.

It has helped with the delay so much & it wasn’t hard to set up at all!

Best thing I have purchased in a long time I get to play on my pc and ps5 at the same time and no more switching the usb from ps5 to pc to listen to the audio of my games