Black Friday is hereNew Doorbusters added. Ends 11/29.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the Game Capture Neo's ease of use and performance, citing its simple setup and crisp 1080p60 capture. Many appreciate its compatibility with various consoles and PCs, although some users note limitations in capture resolution, specifically the lack of 4K capture. The compact and sleek design also receives positive feedback. However, a few customers mention connectivity issues, such as the absence of an audio jack and the need for a direct USB 3.0 connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Disappointing First Experience with Capture Card

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time testing out a game capture card, and as someone with no previous experience using such a device, I wasn't quite sure what to expect. I anticipated there being a "learning curve" and 'trial and error' process, both of which ended up being true, but beyond that, I wasn't anticipating the level of frustration I felt, from the get-go. First off, there were no included instructions. Not a good sign. The scanned QR code brought up a minimal setup guide. The only other direction was to download/install the Elgato software to your computer. The software itself was fairly simplistic which can be good or bad. In this case, it was both. My gaming laptop should have had no problem handling what was required. The software installed just fine, and after acclimating myself with the settings, I decided I would try capturing a Steam game, a game on my Nintendo Switch, and a game on my PS4. After literal hours, the only success I had was being able to capture the game from my Switch (but not my PS4 or PC). However, there was "noise" in the audio, a stuttering crackling sound overlaying the game audio which I couldn't fix, no matter what I tried. And I did research online, fiddle around with various settings in the game, on the laptop, and in the Elgato software. Until the frustration just wasn't worth it. This Elgato Game Capture Neo was advertised as 'plug and play' (it wasn't, for me), and that you would be able to "game on any device," "capture to any sustem," and "play on any screen." Sadly, I was not able to experience any of this. That said, I'm sure there are better options for game capture cards out there, including other Elgato branded models. My first time trying to use a capture card was definitely disappointing, but I'll be giving a different one another chance.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent little game capturer!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the corsair Elgato Game Capture Neo. Unboxing it was unremarkable and when I removed it from the box it was pretty light which was nice, however it did feel kind of cheap. The size wasnt too bad its a little smaller than most large screen phones. Connecting it to my PS5 and my PC was a breeze (it comes with USB cables). So the main reason for buying this is to capture your awesome gaming skills real time and share with friends, youtube or social media. Why, because you wanna. The resolution is 1080p at 60fps and supports 4K60 HDR passthrough. The Neo did well with capturing my Grand Theft Auto skills on my PS5 however when I played Fortnite, Call of Duty or 4K games there was a lot of jittering. Its a good entry level game capture if you want to capture Nintendo Switch games or games that require a lower refresh rate. If you are looking into buying something that will capture your gaming skills and dont care about resolution, refresh rate then you may benefit from the Elagato Neo. Its not a bad game capture for starters however if you are looking for high resolution because when playing it back you care about it nice it looks then dont buy this one get one with higher FPS and higher resolution.

    No, I would not recommend this to a friend
Sponsored