Customer Ratings & Reviews

Bought this on sale for $130 off which is a steal for this awesome machine. Put a 256GB PCIe SSD in to go with the 1TB drive that already comes with it as well as upgraded the memory from 8GB to 16GB. Reinstalled Windows 10 with the latest ISO image from the Microsoft website using a Samsung USB 3.0 flash drive. It is sick how fast this machine is and the Vega integrated graphics are killer. I am not a gamer though so YMMV. Buy this 2-in-1 laptop and ditch your MacBook Pro/iPad/Apple whatever on eBay.

Coming off an immensely successful launch on the desktop, the Ryzen architecture has thoroughly dazzled with impressive multithreaded performance coupled with an affordable price tag. Having personally used the Ryzen 7 1700, I could not wait to see what Ryzen had in store for mobile devices. With the HP Envy X360, the Ryzen 5 2500U makes an impressive mobile debut, combining both efficiency and performance to power an outstanding laptop from HP. Once unboxed, the laptop itself has a gorgeous brushed finish and has a nice weight to it that added to its quality. Furthermore, it was actually a bit heavier than I expected, however, it is still the lightest laptop I have used personally. In addition, the display easily bended back without any resistance; no sound could be heard at the pivots of the display. Dimensions wise, the X360 sports a razor thin 0.8 inch frame that is sure to impress even with the laptop off. The craftsmanship is definitely top notch and atheistically it is amazingly sleek. As for connectivity, there are two USB 3.1 (Gen1) ports as well as one USB 3.1 (Gen 1) Type-C port. Additionally, there is one HDMI 2.0b, an SD slot, and a standard 3.5mm headphone jack. In addition, I appreciated that they included an LED light for both the HDD activity and battery status. On the right hand side, there is a volume control button that I thought was quite handy. In addition, the included power adapter is extremely compact, especially given its square shape appearance. It definitely accompanies the sleekness of the laptop. Lastly, for upgrades as others have mentioned, there are two RAM slots that you can access as well as an M.2 slot for an SSD upgrade. However, I caution that you only attempt upgrades as long as you have the experience to do so. For my benchmarks, I wanted to focus directly on an out of box experience. Thus, I wanted to keep any modifications of the laptop to a minimum, though I did have to make a few. I disabled all the non-Microsoft services and turned off OneDrive from starting up. I uninstalled the McAfee Internet Security (more details later), defragmented the hard drive, set the page file to its recommended size, and then cleaned the registry with CC Cleaner. Lastly, I changed the power plan to high performance and disabled all power saving features. I also changed the minimum and maximum processor state to 1% to 100% respectively. All benchmarks were executed while the laptop was connected to the power adapter. For CPU benchmarks, I used our only laptop that houses an i3-7100U as well as two of my custom built desktops that houses an older i7-3770K and lastly a more recent i5-7500. During all benchmarks, I monitored the thermals using HW Monitor. For a multithreaded benchmark, I wanted to see how both the Ryzen 2500U and Vega 8 performed in relation to Intel's offering. Using 3D Mark, I ran the Cloud Gate Benchmark on a laptop that houses a i3-7100U as well as the HD 620 integrated graphics. In addition, I ran the same test on a desktop that houses an i5-7500 and the HD 630. Ryzen/Vega 8 - Overall: 12,017/Graphics: 16,626 (74.08 FPS/70.58 FPS)/Physics: 6,100 (19.37 FPS) i5-7500/HD 630 - Overall: 8,787/Graphics: 10,332 (46.02 FPS/43.80)/Physics: 5,780 (18.35 FPS) i3-7100U/HD 620 - Overall: 5,681/Graphics: 8,000 (36.02 FPS/33.63 FPS)/Physics: 2,821 (8.96 FPS) Immediately it is clear that the Ryzen 2500U and Vega 8 obliterates the competition. It performed well over expectations. The results are staggering! Temperatures hovered round 60-70 Celsius. Power consumption never exceeded 11 Watts and was well under its 15 Watt rated TDP. Comparatively, the i5-7500 consumed between 32-36 watts! Amazing! I would like affirm though that this test was specifically designed for laptops and mobile solutions. I caution that while you may be able to render some games playable on low settings, or even run older games, the Vega 8 GPU is still an integrated solution. Newer games will be difficult to run so keep your expectations reasonable. However, for what it is, the Vega 8 is a beast and really shines as an efficient mobile GPU solution. For the second multithreaded benchmark, I decided to run an aggressive video encode using Handbrake 1.07. For my test, I encoded a 91 minute movie using the very fast 1080p preset. I set both the frame rate and audio equal to the source video. I ran the test on both our laptops. Ryzen 2500U: 1 Hour 20 Minutes 6 Seconds (28.0 FPS) i3: 7100U: 2 Hour 35 Minutes 0 Seconds (14.2 FPS) As you can see, the Ryzen wins without trouble. During the test, the i3's power consumption hovered around 8 watts while the Ryzen never exceeded 11 watts. Although, while the i3 is only a dual core CPU (4 threads), it still gives you an idea where Ryzen will aggressively challenge other CPUs. It should directly challenge most of Intel's current i5 and i7 mobile offerings. For a single threaded test, I used MusicBee 2.4 and LAME 3.99 to encode a 24 minute WAV file to MP3. The encoder was set to a constant bit rate of 320 and the internal algorithm was set to 0 for the highest quality (-q command). The test was ran three times per CPU. MusicBee's maximum encoding thread setting was set to one. In addition, I added my older i7-3770K to the test. I5-7500: 1 Minute 49 Seconds/1 Minute 47 Seconds/1 Minute 47 Seconds Ryzen 2500: 2 Minutes 0 Seconds/2 Minutes 1 Second/2 Minutes 0 Seconds i7-3770K: 2 Minutes 6 Seconds/2 Minutes 6 Seconds/2 Minutes 6 Seconds The results are quite staggering as the Ryzen 2500U managed to beat my older i7-3770K and comes relatively close to the more recent Kaby Lake i5-7500! It is completely unheard of to retain this much performance from a single mobile CPU, let alone actually beating my desktop's i7. One of the main complaints of the X360 Envy is that HP included a 1 TB HGST 7200 RPM mechanical hard drive with the computer. However, the drive itself is not slow, but it is overworked by HP's cluttered windows installation on startup. On top of this, the hard drive is extremely fragmented (15%) right out of the box. Monitoring task manager, I noted that McAfee (ESET is a fabulous alternative) was one of a few processes that was holding the hard drive hostage at nearly 100% by reading/writing anywhere from a few hundred kilobytes up to 2- 5 megabytes. Once uninstalled, the laptop was immediately much more responsive. I even freed up about 12% of the RAM while doing so. Afterwards, you should notice a much lower and consistent drive usage. Periodically, there will be some hard usage spikes so I strongly recommend to keep an eye on task manager. To verify my results, I ran the drive using CrystalDisk Mark 6.0. Sequential Read/Write - 116.8 MB/s & 109.8 MB/s 4KQ1 Read/Write - 0.385 MB/s & 0.617 MB/s While the 4KQ1 numbers are alright for a laptop drive, it is easy to see why the drive was easily overwhelmed by the small reads and writes by the startup executables. Lastly, a quick copy test using my SanDisk Extreme Pro USB 3.0 flash drive, I was able to copy a 28.3 GB M2TS file averaging around 90-110 MB/s. Overall, I am pleased with the drive performance and its fairly quiet operation. In the future, a possible SSD upgrade is always a good option to have, but by no means is it absolutely necessary. As for the battery, I wanted to see it how performs given a worst case scenario. I left all the power settings on high performance, along with the display brightness set to max and the keyboard backlight turned on. I started a 90 minute movie and maximized it to full screen. After 30 minutes, the battery was at 81%. At little over the hour mark, I noted that the battery was at 62%. At the end of the movie, it was at 46%. Overall, most will see a longer battery life, but this should give you an idea of the minimum battery life you should expect. As somewhat of a music enthusiast, the sound quality of the laptop was actually quite good. I played my FLAC collection over both the speakers and headphones. Instruments and vocals are crisp and clear as well as dialogue during the videos that I watched. At 50% volume, the laptop is really loud. For once, it was quite refreshing to have laptop that does not lack in sound. Granted, I would caution to keep your sound expectations reasonable as this will not produce earth shattering bass or replace your home theater. However, for laptop sound, most should be content with the sound. The X360 IPS display was also a pleasant surprise while I was watching videos and managing my photos. The colors are fairly vibrant and had a decent contrast to it. During web browsing sessions, I found that text was sharp and legible, even more so than previous laptops. At first, I though the whites were a little washed out but my eyes quickly adjusted. As for the touch screen, during tablet mode, I found it responsive and extremely accurate even though I did not have a stylus for it. However, I do wish that HP would have included one. I also would have liked if HP would have included some sort of cover for the keyboard so that when you flip the unit over the keys are protected while using it as a tablet. Nonetheless, I do enjoy the ability to flip it over into a tablet. In conclusion, the X360 has almost everything going for it and at its price point, I think almost everyone will be pleased. With the Ryzen 2500U and 8 GB of RAM, it has more than enough power to chew through all your demanding computational needs all the while remaining efficient with both its usage and power consumption. The CPU is a real winner. Although somewhat held back by HP's windows installation, it is easily fixable and afterwards my experience was both fast and smooth. Additionally, the display has gorgeous contrast and text was sharp. The touch screen was both responsive and the sound was both crisp and enjoyable. Overall, its premium feel and sleek aesthetics complete this highly recommended package.

Its so thin , light and i love the keyboard ans its tought screen . Its a all in one laptop

Okay, please know that I use a Windows Computer at work and a MacBook at home. I am often consulted as a source of good info when it comes to tech, both at work, and at home. Computers are something that I've found myself being asked about a lot, because there are so many choices and so many things you need to know so you don't get a dud. To start with, this is a tablet AND a laptop, all in one very thin but sturdy package. Seriously, it doesn't get any better than this. That said, I believe this is the perfect laptop/tablet for most everyone. If you are a heavy duty gamer, or need a Mac for work stuff, so be it. But for everyone else, there really is no nicer a laptop or tablet that I have tried. HP computers are amazing anyway, and I've been using them for years; my love affair with HP started many years ago when I stumbled onto one of their netbooks - back when netbooks came to market. Everything since then has been great, it is just that this laptop has literally everything most everyone will ever want in a laptop. Starting with the box, you'll be impressed. Then, when you see the computer and power supply, you'll be equally impressed. HP has stepped up their game so much. Then, once you power up the computer, you'll notice the very bright keyboard backlight. You'll see the large trackpad, something that you simply will realize is the down side of most windows laptops I've used. This one works flawlessly. Light touch, or press to mechanically click, it just works. Dry skin in winter, it just works. You'll see no shortage of lights for what I feel are necessary items. The power button has a bright LED light on it. The mute speaker button (F6) also has the same. When you have it plugged in for charging, another light. HDD activity light, yep, that too. I cannot stress how important little lights are for things, like muting speakers. Okay, for sound, you've got Bang & Olufsen. If you don't know what that is, you'll be surprised at the quality of the sound. If you do know, you won't be disappointed as they did a knock out job on sound. HP has done their due diligence by adding some very nice features. Cool Sense monitors temperature and adjusts the fan accordingly. They have a stop assistant to stop the hard drive if it feels as if it is falling. They have a very cool HP Support Assistant program that allows you to check on updates for firmware and other things, do performance tests, and ask support questions. HP has delivered in ways I never thought possible. This is the first Windows laptop that has had everything I have ever wanted, in one package. There have been no disappointments so far, and I don't expect any. The 15" screen blows me away everytime I see it - this is on par with the quality of MacBook. The keyboard, the backlight, the screen, the battery life, the numerous things like a decent trackpad lend themselves to something that is much more high end. The hinges, I almost forgot, are top tier. They aren't going to break in a week like other convertible laptops that I've used in the past. Remember, Best Buy has a great return policy. If you are not happy, simply return it. But for most people, absent of those who need a super high end machine, this will work well for you. Processing power is great, the 8GB of RAM is more than enough. The 1TB hard drive is fast enough to get you through, not quite as fast as an SSD, but I like having big hard drive space available.

HP ENVY X360 (model 15M-BQ121DX) 2-in-1 15.6" Touch-Screen Laptop with AMD’s Quad-Core Ryzen 5 APU - 8GB Memory - 1TB Hard Drive Have you figured out that this laptop computer represents something special? What’s the big deal, you ask? APUs. AMD, the chip maker, has released the most recent generation of its mobile Accelerated Processing Unit (APU) which combines the CPU with the VR-ready AMD Radeon RX Vega graphics card, all on the same chip. Why should you care? Well, these have been available for a bit, in very recent generation high performance gaming machines. This is serious gaming capability in a laptop computer. Add to that a USB Type-C 3.1 (Thunderbolt 3) port with DisplayPort Mode and the HP ENVY can drive a pair of 3840x2160 displays in conjunction with the HDMI 2.0 jack. Setup: Kudos. I want to thank someone. Compared to previous HP computer setups, this experience was lovely, no, I’ll say joyous. I had been convinced by earlier setup experiences that I might only co-own my computers. Between MS Windows setups taking hours to install, including all the updates, and follow-ups, and having to share storage and menu space with GBs of spam clutter, I wasn’t sure those computers were mine alone. Not this time with the HP ENVY. This setup took mere minutes and I haven’t been interrupted since. Minimal extraneous stuff. There was Cortana Voice guidance that more naive users will find especially helpful. So how does it feel with use? Fast, especially with memory or CPU intensive art, photo and gaming programs. This isn’t a Solid State drive, so memory swaps or data retrieval/saving using the hard drive will feel slower if you’re already accustomed to Flash Drives. But 1Tb offers a lot of storage for music and movies, and they probably don’t require that last msec of transfer speed. Intensive graphics work doesn’t heat up the bottom as I’ve witnessed on some laptops, and efficient, quiet venting should help quite a bit. It never felt warm to me after hours of use. The convertible (tablet - laptop) configuration is useful and fun and it works flawlessly. The Bang & Olufsen audio management system is great for turning your laptop into a music media source. The laptop also has 802.11ac Wi-Fi and Bluetooth 4.2 connectivity, an HD camera, and a backlit keyboard with a number pad. Bottom line: Unrestricted budgets can certainly buy un-compromised performance. This HP ENVY X360 is priced well below the highest priced laptops, yet I’m achieving exceptional performance. I’m simply not finding compromises I can’t live with, and there are a lot of features I completely enjoy. I love the big 15” screen. Being able to reach out and drag a window, or press a selection button directly on the screen is quickly addictive. This is an easy laptop to love and the tablet capability is a really nice extra. This is easy to recommend.

This is a very light and thin notebook. Enclosure is plastic all around, screen is magnetically held in the closed position. By default fan seems a bit noisy, but I've found that is due to HP Cool Sense being turned on, this feature reduces the enclosure temperature so it's comfortable to keep on the lap. With HP Cool Sense turned off - laptop will get hotter, but fan noise is not that noticeable. Screen can be folded all way back making laptop a big tablet which can be held in any position - screen image will automatically rotate as needed. Touch surface is pretty responsive and is a true multi-touch, I've used all 10 fingers and it recognised all touch points at the same time! CPU performance - pretty impressive, my tests showed it on par with the Intel i7 Skylake processor, and with 8Gb of memory - it's a very powerful machine. Keyboard is backlit (no intensity adjustment - it's either on or off) and comfortable, touchpad is very nice to the touch and recognizes up to 3 finger gestures. Ports - HDMI, 2 USB 3.0, 1 USB-C, headphones jack, SD card reader - everything that is needed in everyday use. Battery life - depends on what you are doing and screen brightness, heavy usage brings it down to 4 hours, light use like web browsing - up to 8 hours no problem! Included charger is 65W variable input voltage, handy for international travel. Upgradeability - back cover is easy to remove (3xT5 screws in the front and 4 Philips screws under the back rubber foot) and reveals a slot for PCIe SSD drive on the left and 2 memory slots under EMI shield. Notice the thick rubber pad around the hard drive - it's there to shock proof the hard drive. HP also uses an accelerometer to monitor laptops's position and will park the hard drive if laptop is moving too fast, protecting your data (HP 3D Drive Guard technology). Overall - it would be a great choice for a student or someone who would travel a lot. I would definitely recommend adding a PCIe SSD drive to it though!

This replaces my wife's 6 year-old laptop. So, what improvements did we get, compared to the old one? It's a touch-screen and, of course, can be used as a tablet, its smaller (thinner) and lighter and the USB 3.1 ports are much faster. Will the battery last longer? Supposedly, but certainly better than a 6 year old one. The processor, of course, is considerably faster, but in normal Internet surfing and e-mailing, we don't see a huge improvement. Viewing photos is faster. Also there is now Wi-fi AC, if you have an AC-capable router and built-in Bluetooth, saving a USB port that you would use for a mouse adapter. It was a good upgrade and I bought it in a before-Christmas sale for a raving-bargain $575 (normally $750). As far as fan noise and light-leakage on the screen, that I've noticed in other reviews, we have no complaints.

This was definitely the best buy we could get for the price. No pun intended. Its a great laptop and its fast and efficient. I've been working in the IT industry for 15 years and this laptop is great. Its not a gaming laptop and maybe not great for video editing or music production but just everyday average usage and maybe photography editing it would be perfect.

This HP laptop is the perfect traveling companion. I fly frequently to visit friends and relatives within the state. This notebook is so light and so easy to carry on the plane, that I sometimes forget that it's in my carry on. It has simplistic features but also has all the qualities and elements of the newest notebooks out there. I love the touch screen ability and its flexible standing feature. I would definitely recommend this to anyone who is a frequent flyer and prefers to travel light.

I absolutely love this laptop, I am a fan of the larger screens and the fact that this laptop can turn into a tablet is perfect for every subject in school. The facial recognition to log on is very genius it even lets you do multiple in case you are wearing make-up or fixed your hair different and it can't recognise you! If that doesn't work of course it lets you use a PIN number, very fancy.

Being in the IT field, this laptop is great. Bought for my fiancé, she loved it but complained it was freezing. Bought a 500gb Samsung SSD and installed the OS fresh without the HP junk ware and this thing screams. No laptop I’ve seen or worked with touches this for the price.

Great 2in1 laptop. Easy to setup, not much bloatware to remove, but comes with apps. you can install if you want them. Seems responsive when loading apps. and using them. Wireless connectivity is as fast as my router will allow. Keyboard and touchpad are responsive with no lags. Touch screen is responsive, and has nice clarity. I recommend this PC.

This computer basically set it self up for me. I just had to follow the voice directions.

I bought this on sale and even cheaper as it was an "open box" but certified perfect. I had the Geek Squad install a 256gb m.2 ssd drive. Justin my sales person at the Arroyo crossing store helped me work out what I needed and put together the upgrades that would best suit me. I went in on a Wed night and picked up my finished laptop the next afternoon. This is why I am back to Best Buy. There is almost too much information online. Sometimes you just need a pro to help work out what you want. And there is just too much room for error buying expensive electronics online/via mail. I couldn't be more impressed with this 2 in 1's performance. I am an MCTS- DBA and do some site dev and graphics on the side. So far the Envy has exceeded all my expectations. For real world users this AMD configuration is more than robust and the HP build feels very solid. If you do any presentations definitely look into adding the m.2 SSD for the 5-8 second boot. If you get the model with the platter drive you can add the SSD to the pci slot while keeping the existing TB drive for added storage.

I love this laptop that my husband bought for as an early Christmas present. Check it out

Bought this for my son going to college. He will be set for the next four years no matter what major he is going to pick. It is light and you can draw on it in tablet mode with the right software. It is good for more than normal gaming so it will be ready for any school work.

I bought a great computer. I moves gas and has facial recognition to sign in. It is fantastic!

Love this laptop very nice product. Works well good speed and quality.

This is a great laptop. I have software that needs a good processor to access and work with many e-resources as well as video creating software. It doesn't slow down. I've had it for 2 months and it has not hicupped. Thanks HP.

The HP laptop is real easy to use and lots of tools to help