Customer Ratings & Reviews

It is very loud and extremely hard to set up. Once you set up, it is golden. Ink is way cheaper than toner and drums

This is a great printer from a long-established company known for quality. The ink tanks are huge and make HP’s XL cartridges look small. Print quality is excellent and the dual side printing works very well (sides are aligned properly). My only criticism of this all in one is the scanner software, which is clumsy and not very well thought out. The HP scanner software is far superior, so I keep an HP deskjet with auto feeder for scanning.

Printer was easy to set up through the epson app on my phone. step by step instructions were clear and easy, the print quality and scan quality are good for my needs, also like the hideaway document feeder.

I'm really enjoying this printer, especially after returning another brand's cheaper printer! This was easy to set up, the ink was easy to manage, and the print is crisp and clear. The scanner returns true color from photos - couldn't be happier!

As a plain printer, this does a good job and doesn't use a lot of ink. As a copier, it does a TERRIBLE job! The copies, even on the best setting, look terrible - very blurry! Also, it looks like it has a double sided ADF but it does not. So frustrating. Overall, I needed to print about 1000 pages this month so it was worth it, but I wouldn't recommend this product for anything other than plain printing.

Love this printer! Ease of access, ink consumption and overall quality! Go get one and you’ll be happy with its performance all around. Not to mention that you won’t be running to the store every other week for ink!

Prints great. Does make noise doesn’t bother me. It’s a great size. I use it often. The ink has lasted me a while now. Would definitely recommend.

Great Printer is very easy to set up and works well with all my devices. Prints well and love the fact that I don't have to keep buying ink cartridges. Great product highly recommend !

The printer and scanner work well, but using a Mac connecting each time takes work, opening the Epson app and searching the Epson connect. Even when the computer is hardwired to the printer it does not automatically print without opening and connecting each time with the Epson app. This is disappointing to say the least. The printer when it is connected works very well. It's the connecting that is overly frustrating.

Our second Epson printer in past ten years...easy to use, refill ink, easy connect to wifi and compatible with all our devices! Easy to read screen! Very important to us older adults!

The network setup went smoothly with no issues. I used a network cable to attach it to my router. The EcoTank feature for filling the printer with ink is simple and pretty goof proof. It is bound to save money over time since all you have to purchase is ink to refill the ink tank. I also like the large paper capacity. The only drawback I have experienced so far is that the LCD screen IS NOT a touchscreen. Seems like Epson missed the opportunity to have a super nice printer here since most printers in its category have a touchscreen. The printer that my new Epson 3850 replaced had a touchscreen. So, I find myself trying to use the LCD screen as a touchscreen instead of using the button panel to the right of the touchscreen. I will eventually get used to it, but a touchscreen should have been designed into this printer. No real complaints. The Epson 3850 appears to be an excellent printer.

It is Easter to add ink and the printing is a lot clearer than my old printer

Replaced old Epson work force with Epson - EcoTank ET-3850 All-in-One Cartridge-Free Supertank Printer. Easy setup using Epson app. Was able to print from all devices with no issue. Print quality is good. Liked concept of ink bottle (hope it will last for a long time).

What a pleasant surprise. Replaces another color printer. I'll never go back to a cartridge color printer after a tank printer. Quality is excellent. Highly recommended.

I had a Brother laser printer for years, but it finally started to give me trouble. I took the plunge with the Epson EcoTank primarily because I really liked the economical ink system and how much easier and CHEAPER it is in comparison to most of the HP printers I've had over the years. HP thinks their ink is liquid gold or something! I also liked the ability to so easily feed a document into the feeder to make copies beautiful copies every time. The Brother laser printer I had didn't have that important feature. I have the EcoTank printer connected to my HP desktop via Ethernet, but I also have it configured for easy Wi-Fi printing. It prints smoothly and quickly from my laptop and iPhone. But it's the really slick ink replacement system that makes the EcoTank machines really shine!

First Epson (I had a top of the range canon that stopped working after a little over a year). Epson is very compact, pretty fast and very good quality. Big paper tray. Ink tanks make a lot of sense. Setup was really easy. Not cheap but it is an excellent printer.

This Epson - EcoTank ET-3850 is fantastic. Prints well, ink lasts forever and easy to set up and use.

The printer was easy to set up and the new features were exactly what we were hoping for. The Best Buy delivery was within a few hours and felt as close to shopping at the store as possible! Highly recommend both the product and the purchase through Best Buy

Great set up support. Easy to use. Good quality prints. Everything as advertised. Value for the price.

Awesome printer! Love it, love it, love it!! Great to not have to buy cartridges all the time. I print quite a bit and my ink levels have hardly dropped. Plus the ink is cheaper when I do need to buy it. Prints are great quality and the printer is much quieter than I thought it would be. Don't know why I waited so long to get it. Best move ever! Highly recomment this printer!