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Customer Ratings & Reviews

Your price for this item is $494.99

Customer reviews

Rating 4.4 out of 5 stars with 2558 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate its fast setup and compact size. However, some customers have expressed concerns about the absence of a touch screen, the noise level during operation, connectivity problems, and issues with the ADF.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,558 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Happy home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EcoTank refills was the main reason for purchase, after the old Epson Xp-410 wouldn't accept paper. Cartridges for Xp-410 were hard to find, very expensive, and always seemed to need to be replaced. The ET-3850 closes up, paper is "hidden", and prints fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Would Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Quality of prints is good..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good for basic tasks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor is designed well. Setup was fairly easy, but took time as I had to run through the setup twice due to an unknown glitch. Physical printer Controls & menu is simple. Printing selection for different sizes and types of paper can get confusing- not as simple as it can be. Printing Quality is good. Refilling ink is much cheaper and easy to do. Overall: it was a good buy; Able to do a lot, but I feel like it should be easier to utilize all its capabilities. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a home printer/copier that supported both color and black and white colors and print. The printing and copying quality is very good for what I needed. I also wanted a printer that had ink wells instead of expensive cartridges. Be careful when loading in the ink as I have a spot of red ink on my carpet. I like the fact that you can actually see how much ink is left in the well for each color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Your ink will not run out as quickly as you used to experience with cartage type printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 3 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic, economical printer/scanner. Print quality (color saturation) was a bit disappointing. Build quality seems a little cut rate. Small interface screen is not a touch screen, so the interface is cumbersome and out dated. Setup was easy with the smart phone interface. Comes with enough ink to totally fill the tanks, which is supposed to last a long time. Scanning resolution is limited to 600 DPI. No Fax with this model.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Holligl, thank you for your feedback on the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I ordered this printer because my daughter also owns the epson printer as well and recommended I purchase. I cannot tell you it seems the ink lasts a long long time and beats the cartridges any day. I won’t own any other from now on!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quiet and quality printing. Ink refilling was simple and clean. Very happy with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    No double sided scan :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Print quality is good. Printing from mobile devices works well Would have been 5 stars if it had double sided scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great new Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old wifi HP from 2009 that sometimes worked and the printer cartridges were around $30 - $40. They lasted for about 20 printouts and then you had to get another cartridge. Of course each new cartridge required a roller alignment which took much of the ink... This printer is a breath of fresh air... already printed about 20 to 30 papers and ink doesn't appear to have moved. Works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Printer for classroom and craft projects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up and use. I printed several pages on card stock and photo paper. Had no issues and printing looked very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior tank, printing, speed, quality, ease of set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. I've had this printer since January 2022 and have not had to buy ink yet. The print is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennis Jones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance so far. Also like the new inking system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and you save a lot of money on ink!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy printer with ink that last for a lonnnng time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful printer! Ink last a long time and so easy to refill. Prints two sided copies with ease. Great for a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very impressive printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a bit skeptical about the tank printers, but traditional primers are eating ink like crazy. Once you get used to the odd menu navigation and lack of touch screen, the printer went through a lot of alignment calibrations, eating up my paper. Once we started using the printer, I noticed the ink levels weee not dropping like I’d expect. After a few weeks of my work paperwork, the ink levels are still high. Normally I’d be replacing an ink cartridge by now. With the low cost of the tank refills, the great quality print and ink tank longevity, we couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Epson 3850 all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and easy setup Easy to fill prints great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Connects to my home network with no issues. The Ecotank is a game-changer. I printed about 70 pages with color and did not need to worry about replacing any cartridges mid-print. My wf-3720 was a decent printer but was hindered by the number of cartridges needed. It had connection issues among a few mechanical issues that required frequent attention. as my wf-3720 only lasted 2 years, I decided to purchase the geeksquad protection plan good for 4 years. Cons- not as fast as a toner printer but fast enough for a home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving on Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about buying the Epson EcoTank as I have never bought a printer with ink like this (used to buying ink cartridges). However, the sales person at Best Buy (sorry I forgot his name) explained how it works to me and convinced me to buy this over the traditional printer with cartridges. So far I have been very pleased with the printer and happy that it does not appear to use as much ink as a cartridge printer does. The ink level is going down so much slower. Only wish the model I bought was available in black.

    I would recommend this to a friend