Customer Ratings & Reviews
.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/0f303e94-82e9-4920-a0f8-610c645cee57.jpg)
. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/08161d2e-edb0-4574-a401-0ac72389cf92.jpg)
- Model:
- C11CJ61201
- SKU:
- 10497661
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the EcoTank ET-3850 for its excellent print quality and ease of use. Many also appreciate the fast and easy setup, as well as its compact size. However, some customers have expressed concerns regarding the touch screen, noise level, connectivity, and ADF.
This summary was generated by AI based on customer reviews.
Not as easy as it implies!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was terrible and lengthy! This should’ve connect to WiFi! There were too many steps! Very aggravating! It took me about 50ish minutes to FINALLY setup! Ugh! Very draining on the patience!
I would recommend this to a friendA Business Need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has been a god send! I never thought I needed this printer until I took it home. It’s been helping with all my business needs. Thank you so much EJ for helping with my purchase, wonderful customer service
I would recommend this to a friendGood WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson eco printer is great and it works with all our different device. The only problem with it is that it doesn't print photos very well. There is a red tint to all the photos that I never had with the Kodak printer I had.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and the ink was easy to put in
I would recommend this to a friend - Pros mentioned:Print quality
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, clear printing after a reasonably easy set-up.
I would recommend this to a friend Easy to setup, we'll see how the ink goes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like pretty much everyone else, I got sick of spending too much money on ink cartridges. It was time to get a new printer for my home office anyway, so I went with this. I'm really hoping these tanks lead to less time and money spent on a simple printer. So far so good, but it's only been a couple weeks.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this recently so am still learning; however, so far I am very happy with it. It is capable of doing so much more than the ancient printer I just retired. Was tired of shopping for ink cartridges all the time.
I would recommend this to a friend- Pros mentioned:Print quality
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing best printer ever long lasting ink..........
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the printer it prints amazing and good quality
I would recommend this to a friend Epson eco tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If my wife likes it, I LOVE IT !!! Happy wife, happy life.
I would recommend this to a friend- Pros mentioned:Ease of use
New home printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to install than I expected and performs well
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer. Very simple and easy to use. .
I would recommend this to a friend Pricey but reliable, at least so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy about the price, but this device has been more reliable so far than any HP I ever owned, and I've been doing IT work for a very long time. Seems to be reliable, at least up to this point. Time will tell, of course.
I would recommend this to a friendStart up Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions and links for initial setup and how to use were not very clear. Lots of try overs before succes. Now finally working and I like it.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't understand how anybody say this is loud when printing. It's a lot quieter than most printers I had. Ink ink ink bless them. When it comes to paying $45 for a sponge with ink on it to print and your lucky to get 100 prints get real.
I would recommend this to a friendperfect size
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! this is what everyone should have in their home. Works so well and quick, great for business or just to keep for personal use.
I would recommend this to a friendgreat for sublimation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your planning on converting to sublimation printing do your research on color profiles first!! Also sublimation ink voids your warranty.
I would recommend this to a friend- Cons mentioned:Noise level
It’s not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer to replace my ink guzzling loud cannon but this one is is much louder. Since it’s still new, I’m not sure if the ink will last longer. I certainly hope so since it’s very loud when it prints.
I would recommend this to a friendBrand response from Epson
Posted .Hello Mzlady1, we're sorry to hear about your disappointing experience with the ET-3850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3850/s/SPT_C11CJ61201#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
- Pros mentioned:Print quality
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and how much ink it holds but the apps to manage this product are difficult to work with and sometimes don't work at all.
I would recommend this to a friend Disappointed - No app for computers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I would have known that the printer/scanner did not have an application that ran on Windows or macOs, I would not have bought it. The only way I have found to scan a document is to use the app on my phone, save the file to a folder, then transfer that to a computer. This is a big inconvenience. I have been to the Epson site several times looking for an app like every other printer/scanner I have ever owned had, but if there is one on there, I have not been able to find it.
No, I would not recommend this to a friend
