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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the Perfection V19 Flatbed Color Image Scanner for its user-friendly design, compact size, and affordable price. Many users appreciate the high-quality scans it produces. While some users have concerns about the scanning software, the overall positive feedback suggests that this scanner meets the needs of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 5 out of 5 stars

    Great for Pic's....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is great for pictures to use on Ebay and other sites.... Easy to use and speed good.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Set-up was easy. Works well. It`s a good scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Scanner that I ever bought and will always use and buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Easy and Works well .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with offline Windows XP computer ..... a plus for an old computer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a blind user, the up front buttons are very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.. Good price. I needed a scanner with a removable lid that was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a 600 dpi scan of an old photo that a friend wanted and the final result turn great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner overall. Still learning to use all of the features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inexpensive and easy to set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was easy, one of the lowest priced scanners I found. However, to scan a simple document in black and white or color and save it in PDF or JPEG format took way too long. I have two older Epson scanners (Perfection 1200 and 1250) that worked much faster, but unfortunately those scanners are not compatible with the latest Widows operating systems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a pretty good scanner......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scann slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow to scan as a pdf file. This is only a document sheet should be faster.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, thank you for your feedback on the V19 scanner. Your scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Epson provides information in the FAQs if you need assistance https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V19-Photo/s/SPT_B11B231201#faq-8796127569996 to address most issues with scan speeds. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Kind Regards, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    SO SLOW, LOUDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it! It is so so slow Only good point is the scanner is lightweright

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain too much cause about slow speed of scanner cause price is low.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Jeff, thank you for your feedback on the Epson Perfection V19. The scanning speed can be affected by the resolution setting and your computer’s resources. You can visit your product’s support page (epson.com/support/v19) to find FAQs, videos, and the online User’s Guide for information on changing your scan settings. Aside from adjusting your scan settings, connecting the scanner to your computer via Hi-Speed USB may also help to speed up scanning. Your product comes with free lifetime tech support and we’d be happy to help. You can call Epson Support at (562) 276-4382 between 6am – 8pm (PT), Monday – Friday, or from 7am – 4pm (PT) on Saturdays. Sincerely, Matt S. – The Epson Team Epson

  • Rated 2 out of 5 stars

    Returned It, Didn’t work Properly with Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this from Bestbuy.com & set it up right away after receiving it. Unfortunately it didn’t work properly with Apple. Communicated twice with Epson Technical Support with no successful resolution. Returned it to Best Buy store & exchanged it for an HP which works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection problems.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could get it to scan once, and then it would give me this error: "Failed to open a connection to the drive (-21345)". Only solution seemed to be to restart my mac (running OS Big Sur 11.4). Scan quality was OK when it worked, but not worth the hassle of connection issues.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Kelly, we’re sorry to hear that you’re having connection issues with your Epson V19 scanner. We suggest trying a different USB cable or connecting the scanner directly to your computer if you’re using a USB hub. Additionally, Epson provides useful information to help address most issues, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V19-Photo/s/SPT_B11B231201#questions. Your V19 scanner is backed by a 1-year limited warranty and includes free lifetime technical support. If you need further assistance, please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    save your $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the V19 in 2016 relying positive reviews and used it for tax seasons 2015 and 2016. On the third attempt to use it today, it is not working. Save your $75.00. BTW I had to get a USB connector also as it does not come with one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    Affordable quality scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson scanner scans quickly and does a great job digitizing your paper photographs. It connects easily to a pc without the need for extra software. Simply insert CD to drive and follow instructions while connected to internet. Then when you do start scanning your pictures it is not necessary to be connected to the web. It has a lot of extra features for the person who knows a lot about photography. Good for beginners and people with advanced photography knowledge at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great.The software included makes it super easy to scan old photos which is why I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scanner, does excellent job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase Epson V19 color scanner from Best Buy. The scanner produces excellent copy, colors are really nice. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. The cables connected to the scan bar inside folded backwards causing the scan head to jam after about 40 scans.

    No, I would not recommend this to a friend
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