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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers recognize the Refurbished WorkForce ES-50 Sheetfed Scanner as being easy to use and portable, making it ideal for those needing a scanner on the go. Its lightweight and compact design are frequently praised, along with its simple operation. The scanner's ease of setup is also a recurring positive comment. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 3 out of 5 stars

    Compact and fast to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans are a bit stretched. Need to be very careful to load paper straight. Be careful to adjust contrast. Easier than a flat bed scanner.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi iphoneuser, we apologize that you are having issues with your scanner.
      Here's a link for any image issues you may run into.
      https://epson.com/faq/SPT_B11B252201~faq-00004d8-es50_65wr?faq_cat=faq-8796127275084

      Please call if you are still having any image issues.
      Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the hec out of this scanner on my MacBook. It is very portable that really helps me out. Works much better, in my opinion, then taking pictures of documents. For me, it was well worth the dollars spent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fantastically!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use, portable and great value for the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Sheetfeed Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner performed as advertised and expected. Only drawback that I found was that it scans one side only. It was unclear in the description that it was not a duplexing scanner. If one side is all that you need to scan then this would be ideal for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use, easy read instructions. Needed something for on the go for work and this is great! Fits right in my backpack and ready to roll! Glad i bought it and highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up and to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very affordable refurbished scanner for people with a mobile lifestyle. easy to carry and easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, makes work that much easier, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner add on

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner to add to the computer. It scans fast and does not take up a lot of room on the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Personal travel scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what I needed, light, discreet & very easy to operate. Perfect 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Item is just what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. wouldn’t hesitate to recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wasn’t as happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this very difficult to use and would not refer it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastice scanner on the Go!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is great to have on the go. When traveling between sites for my company, it is essential in order to send documentation to management. Scans very well, and have used to become paperless with my documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my small business needs! It’s small size and speedy scans make it perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great, Portable Scanner!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot tell it is refurbished! Bought this for a friend who is, like many, teleworking from home full time...My friend is very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful device for distance learning classes. Class work gets turned in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfect and is very compact in size.Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............. great product, I recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great but its working ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it a few days ago and it is not that perfect but it working as I expected it.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello ordeus05, thank you for your business and feedback. Your Epson ES-50 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-50. Additionally, you can find useful information, including device drivers and scanner utilities, on the product support page at www.epson.com/support/es50. Once again, thank you. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months it is not working. I am hoping yo use at least a year, but it is not scanning anymore.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello AmeliaHope, we're very sorry for the disappointing experience that you've encountered. Your WorkForce ES-50 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give us a chance to help by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good , when I try was not working, bad idea to spendt your money.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Momy, we're sorry to hear you are having trouble with the Epson ES-50. Your WorkForce scanner includes a 1-year Limited Warranty, plus free technical support for the life of your product. If you're facing a specific issue, our support team would be happy to help and can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-50. Sincerely, Bobby D. - The Epson Team. Epson

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