Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 10839873
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
KB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and syncs admirably with all of my devices.
I would recommend this to a friendGreat Printer! Great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for at home in my office!!
I would recommend this to a friendnone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would help if more instructions came with the printer. I wish to scan items to a memory device, and would like to know that it saved it on a memory device by showing up either on my computer or on the printer screen.
I would recommend this to a friendNot Satisfy with this product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many. Issues with it.I keep calling the customer care but they don't respond
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CHRISTIANAO, we are sorry to hear you are having issues with your Epson printer. Your WF-4820 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Difficult to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use and having problems with printing when I try to print more than 10 pages. It pulls in two or more pieces of paper.
No, I would not recommend this to a friend**NO** duplex scanning/copying for the 4820!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**THE 4820 DOES NOT DO DUPLEX SCANNING OR COPYING!** The specifications section indicates that this device performs duplex scanning; it does not! It also does NOT do duplex copying. It's a perfectly acceptable all-in-one, as long as duplex functions are not important to you. However, the Best Buy description and the user manual are misleading. NOTE: the online user manual is for*both* the 4820 *and* 4830 models...and it doesn't always specify to which model the directions pertain. I had specifically looked up the duplex capability in the manual before I purchased the device; it indicated that it could do it -- but it turns out that was only for the 4830 model. I hope this information helps anyone else trying to get an accurate understanding of this device's capabilities.
No, I would not recommend this to a friendThe best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the all in one printer. I had an HP printer before and i was gaving trouble connecting it to the internet with the epsom it is no more easily to connect and i can scan and printer
I would recommend this to a friendWP 4820
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after you get it set up not just with printer but scanner and fax, it's a pretty good machine for the money. I've has workforce in the past so definitely wanted to buy that style again. The old model 2540 was more user friendly, but it's been discontinued.
I would recommend this to a friendA clear printable device.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good....Easy set-up. The printing is crystal clear....Ink toner pretty expensive but economical with casual use.
I would recommend this to a friendEpson WF4820 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered online. Delivered to my home in a timely manner. Am quite satisfied with the produce.
I would recommend this to a friendRosin printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than problems with envelopes, it is a nice printer. There was no instruction book in the box. I still like the printer and feel the envelope problems are caused by Windows 1”.
I would recommend this to a friendA good small business printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At this point I am very satisfied with print Quality. I di not find the software very intuitive. Had it been for this I would have given it a five.
I would recommend this to a friendBrand response from Epson
Posted .Hi CCollins, thank you for your feedback on the Epson WF-7840. We'll forward this information to the relevant departments to help improve the quality and performance of our future products. If we can help you address issues with printer soft settings or anything else, our Advanced Support Team can be reached directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Sincerely, Bobby - The Epson Team.
Not worth the ongoing effort
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has been one annoyance after another. It doesn't stay connected to WiFi longer than a day at a time and has to be power cycled to connect back to it. Granted, that does get it going again, but what a nuisance to have to do this every time I use it. The firmware is constantly needing updating and that also requires a power cycle to reconnect to WiFi before it can actually do it. I got ink from Amazon that was remanufactured for this printer and came with an "Amazon tested" claim and it worked until the next Firmware update but now the printer can't recognize the same cartridge that was in there before the update. Reverting back to the old firmware version is seemingly impossible, because I can't find a search function for the drivers. And, I know... it's recommended to purchase the branded ink, but my previous printer could handle such atrocities. This machine just takes so much unnecessary labor to use, so I have to recommend against it! The print quality is great, even on double-sided prints so I mean... it does its job. It's just a huge pain to get it to do its job.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
Epson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Till now working well. But finding it difficult to connect iPhone wirelessly .it should not be difficult if the instructions are easy
I would recommend this to a friendPractical
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical. And very easy to use. The cartridge life is good.
I would recommend this to a friendEpson Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Print quality is very good, but controls are more complicated than need be. The printer was inexpensive, but the replacement ink is not!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Scott, we're sorry to hear about the trouble you've encountered with the Epson WF-4820. Epson provides helpful information regarding the control button layout in the User's guide, which can be found at the following link https://files.support.epson.com/docid/cpd5/cpd58814.pdf. If you need further assistance, your EcoTank printer includes free lifetime technical support, and our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We're here to help. Sincerely, Kevin - The Epson Team.
Great but may not connect at times.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works but sometimes has wifi connectivity issues. May fail to print at times.
No, I would not recommend this to a friendEpson printer- Nice design, too bulky
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice printer, uses too much space. It’s a little complicated to set up!
I would recommend this to a friendNice printer-not as described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not scan double sided. One of the main features I needed.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not completely figured it out, but enough I can use it. My last one was great with the price of ink, I do not know about this one yet, but for the price it works well.
I would recommend this to a friend
