Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 10839873
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Epson Printet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great equipment that have all of the features that I need.
I would recommend this to a friendEpson Workforce printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great so far. Love the wireless function.
I would recommend this to a friendSo glad I found this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great. Not small but it does everything I need it to do.
I would recommend this to a friendEasily the worst printer I've ever bought.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a number of modern printers from brands not worthy of quoting. From Brother, to HP, Canon and now Epson, almost all modern printers have been headaches that are only fronts for inkjet money streams. Not a single one of these brands or printers sell Inkjet printers either worth the cost or headache of flimsy quality, poor print quality, and ultimately having too many sources of hardware of firmware failure. I literally only managed to get this product installed and set up tonight, and it already failed. The software was a headache to navigate for my fax machine. I couldn't even get a SINGLE page printed. You read that correct. I couldn't even get a single page to print as a test during printer setup. The printer immediately failed, listing the vague error prompt " Insert Paper Cassette correctly." I did everything from removing the tray, checking for any stickers stuck, removing paper, re orientating the tray, etc. Nothing worked. I barely had this crap printer for more than 30 minutes, and I couldn't even print a single page. After multiple useless support prompts and steps from Epson, the printer now delivered the final blow. The printer told me now "Printer Error. If the problem persists, contact Epson Support." The printer won't even load now. I would never recommend this particular printer or Epson to anyone. Terrible printer, and another lousy company.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Guito, we're sorry to hear about your disappointment with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year limited and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its seems ok so far. Thing i dont care for is it seems to use ALOT of ink up printing just 1 photo. And its a little confusing to use.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BriannaG, we are sorry you are disappointed with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Regards, Tony – The Epson Team.
Melody
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this store always comes here for my products I need with ink
I would recommend this to a friendEpson All in One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the previous version was better. I think the next time I will purchase a different brand. 7
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Ring2018, we appreciate your feedback on the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Not Too Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer ink runs quick ....but a little on the large size for home office
I would recommend this to a friendGood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. A bit challenging setting up wireless on app, but got it done.
I would recommend this to a friendDissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was manufactured 4 years ago the install software was a disk new computers do not come with a disk drive software not available on web I will never shop at best buy again when i complained i was told that a manager would contact me to date no call
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MichaelR, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Okay printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print function works great; however, the scan function jams more frequently especially if something that had been stapled together. So, if you scan a lot of items, just might want to consider a different printer.
I would recommend this to a friendHigh quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Very good quality and price. Like the smaller footprint.
I would recommend this to a friendEpson Workforce 4820
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for printing educational material replacing an older Epson workforce that printed larger sheets. Printer is ok, noisy when printing and it’s slow. I think I prefer the wide format.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kat15, we're sorry to hear about your disappointment with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your Workforce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Very versatile printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great printer used wireless from my phone or laptop
I would recommend this to a friendFrustration level - MAX!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is WAY more trouble than it’s worth. It constantly needs to “update firmware” so they can keep their monopoly on 50 dollar ink cartridges. I’ve literally only been able to print 3 pages in the 3 yrs I’ve had it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BuyerX, we're sorry for the disappointing experience you had with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team.
Doesnt Last
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the printer. Fast. Direct Wireless Print. The issue is less than a year later it stop recognizing ink cartridges.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello FormerEmp, we're sorry to hear about your issue with the ink cartridges. Your WF-4820 printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. You can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you ever need assistance. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Sincerely, Sam - The Epson Team.
Ink change.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer ink cartridges would not register as new, displaying empty. Best Buy store would not exchange printer after this uncommon defect. I would not recommend this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Workforce4820, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was because our old printer stopped working
I would recommend this to a friendBulky but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but it's big and bulky compared to similar printers. Maybe that's why it's rated to last longer.
I would recommend this to a friendBrand response from Epson
Posted .Hi Bigphoneuser, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Tony – The Epson Team.
Epson printer scan to email - NOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot scan document and send to my email. I’ve read all online documents to no avail. I also asked Geek Squad at the store & didn’t get any help. DISAPPOINTED
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello as51, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
