Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 10839873
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
NOT SATISFIED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Printer itself was bulky, heavy and not easy to us. The instructions were NOT explicit or self explanatory. I ended up having to take it to geek squad just to get the ink put in correctly and then after repeated attempts could never get my laptop to recognize it. I ended up having to go to Office Max and got everything done that I needed a printer for and for NO FEE. I took that printer back and thankfully store Manager gave me FULL credit back on it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear you weren’t satisfied with your Epson WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
"Insert Paper Cassette Correctly" error
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper tray is not recognized when loaded. Not a software problem; same issue happens over and over when trying to copy a document. This issue was reported a few times, on different websites, from different customers. I wish Epson could fix the problem where it originated and did not leak defective products on the market. Where is your quality control? Returning printer to the shop today.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi AngryBird, we're sorry for the trouble that you encountered with the WorkForce Pro WF-4820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-4820; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Questionable Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the issue is and I had an IT person look at it. Each day I have to turn the printer on and off to do any printing. I've had and Epson before and it was great. Not so with this one. Keep looking.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Joey, we're here to help. Epson provides useful tips to help you troubleshoot most problems with connectivity in the FAQs at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#faq-8796127635532. Your WF-4820 includes a 1-year limited warranty and lifetime technical support. If you need additional assistance, you can also contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Kevin - The Epson Team
Worse Printer/Manufacturer Ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst printer of all time. Always slow, always faulty, and a pain to setup (I'm Software Engineer and never had this much trouble with anything like this one). After a recent firmware update, I'm not able to print anything because it doesn't want to identify the ink cartridges (since they're not epson's); this was the last epson thing I'm buying for my whole life.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Saed, we're sorry to hear about your disappointing experience. The Epson WF-4820 printer was designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, they may not function properly or at all. You can avoid such restrictions with other printers, such as Epson EcoTank cartridge-free printers. Epson provides information about the printer's design on the box and in many different locations and materials included with the printer and on the website. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Excellent ink-jet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this older printer technology due to the seasonal use of a printer. This is an excellent printer and its cost was quite reasonable.
I would recommend this to a friendDon't buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this printer! printer is set up properly and it will print half pages or sometimes nothing at all. I didn't use it enough during the return window to realize that I needed to return it. I'll be going back to HP!
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear ReviewMaster, we are sorry to hear you are disappointed with your Epson printer. Your WF-4820 includes a one-year limited warranty, plus free technical support for the life of the product. You may reach our Epson Support Team directly at (562) 276-4382 Monday through Friday from 7 a.m. to 4 p.m. (PT). Regards, Dylan – The Epson Team.
Poor Printing Volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the printer for higher volume printing....unfortunately this one will not work for my business.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Realtor, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to print from my chrome book regardless of repeated attempts to set up following instructions
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
NEVER BUY FROM EPSON
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy an epson product ever. Anti-consumer, disabled third party ink with latest update. NEVER BUY FROM EPSON. Was working fine with third party before it automatically updated the firmware.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello haljordan, from time to time, Epson updates its firmware to ensure the printer operates as designed. The Epson WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are incompatible and may not function properly even if described as compatible. Please ensure you have installed genuine Epson cartridges. If you still have problems, our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday - Friday, 7 am - 5 pm (PT).
Sincerely, Sam - The Epson Team.
Broke after one year of unreliable use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not durable as a printer. Scanner works still but the printer is a piece of junk. The ink costs a lot and Im taking it to the electronics dump, rather than struggling with it and buying new ink. With all of human progress, one would think they can make a durable printer. Apparently, it is too much to ask.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Karlw, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team
Epson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far! Setup is a bit tasking, but overall great product.
I would recommend this to a friendepson workforce pro 4820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to connect to network so I have not used it yet.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Renee. we appreciate your feedback on the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience, I tried to set it up and at the end there was a message that came up saying that the the paper casette has an error, I took it back to the store but they couldn't fix it, so I had to returned it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MiguelT, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got printer here did not work even with tech support had to return printer and get money back still waiting to get money back i was very sad it didn't work waste of time working on unit very disappointed
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your trouble with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
Sincerely, Sam - The Epson Team.
Stay away from Epson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer/scanner was working perfectly with windows 10 - dual printing/scanning, searchable pdf. With next updates dual printing and searchable pdfs, With windows 11 - non of them. This is the worst software for printer/scanner I ever met.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Georgi, we're sorry about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Printee crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap printer! yffyhgduydgitrygrhjtduhfyjghhhhhghhhhfjhh
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mcfuzz, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Alissa A. – The Epson Team.
Unhappy Camper
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this printer. The screen instructions were confusing and it seemed to print when it wanted to. I returned it to the store and replaced it with another brand. Much happier with the new brand.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SatisfiedCustomer, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
returned not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just a bit too difficult to set up ended up returning it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Iggy, we're sorry to hear you were not satisfied with your WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
Epson ink scam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first and only Epson printer. The ink supply level is controlled by an internal chip and you MUST use only EPSON cartridges. What a scam, do NOT guy Epson.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, the Epson WorkForce Pro WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly or at all. Epson provides information about the design of the printer on the box and in many other locations and materials included with the printer and on the website. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
The world would be a better place without ink jet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one star is for printers in total. They all are the same. Technically frustrating and all the companies are interested in is selling ink. This one is no different.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello noclueatoll, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
